Cookie Notice
Last updated: October 8, 2026 · Applies to FormsPal's online-divorce service
This Cookie Notice explains which cookies and similar technologies the Service uses and how you can control them. Who we are and how we process personal data generally is described in the Privacy Notice.
1. About cookies
Cookies are small text files a website stores on your device. Some are strictly necessary for the site to work (those we always use). Others, analytics and advertising, are used only where permitted and can be controlled by you.
2. Cookies and storage we use
Strictly necessary
| Name | Purpose | Expiry |
|---|---|---|
| sessionid | Keeps you signed in to your case dashboard (Django session) | 2 weeks |
| csrftoken | Security token protecting forms against cross-site request forgery | 1 year |
Local storage (on your device, not sent as cookies)
| Name | Purpose | Kept |
|---|---|---|
| fp_quiz_state | Saves your questionnaire progress so you can resume (sessionStorage) | Until the tab closes |
| fp_attribution | Remembers which ad brought you here (UTM tags, ad click IDs) so we can measure our advertising | Until cleared |
| fp_usid | The referring site's name when a partner site links to us, for the same measurement | Until cleared |
| fp_fb_intro_seen | Remembers that you have seen the form editor's introduction | Until cleared |
Analytics and advertising
| Name | Set by | Purpose | Expiry |
|---|---|---|---|
| _ga, _ga_Y4DTSD4TS4 | Google Analytics | Usage statistics | 13 months |
| _gcl_au | Google Ads | Ad-conversion measurement | 3 months |
| _fbp, _fbc | Meta | Ad-conversion measurement | 3 months |
| _clck | Microsoft Clarity | Visitor id for usage analytics and session replay, in strictest masking mode (all text and typing hidden). Runs on public pages, the questionnaire and the case dashboard, never on sign-in pages | 1 year |
| _clsk | Microsoft Clarity | Connects page views within one visit | 1 day |
| MUID | Microsoft | Microsoft-wide visitor id used by Clarity | 13 months |
Live chat
Signed-in customers get a live-chat button on the case dashboard, provided by tawk.to. It is not on our public pages, so you only meet it after you have an account.
| Name | Set by | Purpose | Expiry |
|---|---|---|---|
| __tawkuuid | tawk.to | Recognises you between chats so a conversation can continue | 6 months |
| TawkConnectionTime | tawk.to | Keeps the chat session connected | session |
| ss, __tawkant | tawk.to | Chat widget state, for example whether the window is open | session |
Whatever you type into the chat is stored by tawk.to as part of the transcript, so please treat it like any message to support: do not paste full Social Security or card numbers into it. See the tawk.to Privacy Policy.
These advertising and analytics cookies never contain your questionnaire answers or documents. More on Microsoft Clarity in the Privacy Notice and the Microsoft Privacy Statement.
3. How to control cookies
- Your browser settings let you block or delete cookies: Chrome, Firefox, Safari, Edge. Blocking the strictly-necessary cookies will prevent sign-in.
- Opt out of personalized Google ads at adssettings.google.com. General guidance at allaboutcookies.org.
- State privacy laws may give you an opt-out of targeted advertising: see Your rights in the Privacy Notice.
4. Updates
If we add or change cookies materially, we will update this notice.
Questions about this document? Contact support@formspal.com. See also: Terms of Service · Privacy Notice · Cookie Notice · Membership Agreement · Money-Back Policy