Application for ADA Complementary Paratransit Service at a glance
What it is: Application for ADA Complementary Paratransit Service is the form to apply for eligibility for Handi-Ride, the ADA Complementary Paratransit service of Hampton Roads Transit (HRT).
Where and when to file: Mail your completed application form to Hampton Roads Transit, Attention: Handi-Ride Certification, 3400 Victoria Boulevard, Hampton, VA 23661.
Handi-Ride is for persons who, because of their disability(ies), cannot use the regular fixed-route public bus service for some or all of their transit trips.
A filled-in Application for ADA Complementary Paratransit Service example: an applicant fills in page 3

How to fill out Application for ADA Complementary Paratransit Service, box by box
Medical professional and another professional

The individual(s) listed cannot be the individual assisting in the completion of this application.
Identify the medical professional most knowledgeable about your functional abilities, for example your personal physician or psychiatrist.
For the medical professional, fill in Name of Medical Professional, Phone, Fax, Address, City, State, Zip and What is this person's professional field or expertise? Identify another professional who understands your functional ability to use fixed route service, for example a physical therapist, occupational therapist, rehabilitation specialist, clinical social worker, etc., with Name of Professional and the same fields and What is this person's professional field or expertise? Do not identify a friend or family member.
Your name, address, phones and birth date
Accessible format and eligibility interview

Mark Yes or No: Do you need this application and future written information provided to you in an accessible format? If yes, check which format(s) you can use, and circle the one you prefer: Audio Tape, Braille, Diskette, CD-Rom, Large Print, E-mail or Other (specify).
Mark Yes or No: Do you need a sign interpreter or other assistance for your eligibility interview? If yes, explain.
Mark Yes or No: Are you currently eligible for Medicaid transportation?
Who helped you fill out this form and who to notify in an emergency
Your disability and how you travel

Answer the following questions in detail, and use extra paper if needed: 1. What is/are your disability (ies)?
2. How does your disability (ies) prevent you from independently using the public fixed route transit system?
3. Are the condition(s) you described permanent or temporary? Check one. If temporary, write what the condition(s) are expected to continue until.
4. How do you currently travel within the Hampton Roads area? Check all that apply and identify how often you use each in an average week, in round trips per week: Someone drives me, Drive myself, HRT bus, School bus, Handi-Ride, Taxi, Social service agency vehicle, or Other.
5. Does your disability change from day to day in a way that affects your ability to use public fixed route transit? Mark Yes, good on some days, bad on others, No, same all the time, or Don't know. If you checked “yes” or “don't know,” please explain.
6. Do you know the location of the bus stop nearest your residence? Mark No (Go to Question 7), or Yes and enter the Location and how far the stop is from your residence: On your block, 1 block, 2 blocks, 3 blocks or 4 blocks. Then, going to, from and/or at the stop you listed, mark No or Yes for any specific conditions or barriers that prevent you from using the bus; Yes, if yes, please explain.
Mobility aids and a personal care attendant

Do you use any of the following mobility aids or specialized equipment? Check all that apply and circle the one you use most frequently: Cane, Crutches, Wheelchair/Scooter, Walker, Communication Board, White Cane, Service Animal, None or Other 8.
Do you need the assistance of a personal care attendant (someone provided by you) to accompany you when you travel outside your home? Mark Yes, always, No or Sometimes (please explain).
Certification and signature

You certify that the information in this application is true and correct to the best of your knowledge.
Any falsification of the information you provide in this application may result in denial of service and possible criminal sanctions.
You must notify the Hampton Roads Transit paratransit office of any changes in disability or travel that affect your ability to use public transit.
Sign on the Applicant (or parent/legal guardian) Signature line, then enter the Date and Print Applicant Name. In compliance with the Americans with Disabilities Act of 1990 (ADA), Hampton Roads Transit (HRT) informs you that within twenty-one days of receiving a complete application, including professional verification if needed, a decision concerning your eligibility will be made.
More rules for Application for ADA Complementary Paratransit Service
Fill in all four (4) pages completely and sign the application. If your application form is not complete, HRT will return it to you.
After HRT receives your application form, it will contact you to schedule an in-person interview and functional assessment to determine your eligibility. Your application is not considered complete until you have the in-person interview at one of the HRT offices.
If you have any questions regarding this form, the paratransit eligibility process, or other HRT services for seniors and people with disabilities please contact ADA Information - Telephone 757-222-6087.
You will then be notified of the determination by mail.
If a decision is not made by the twenty-first day after your interview, you become presumptively eligible. This status grants you the right to use the Handi-Ride service until the actual determination of your paratransit eligibility.
You will be notified by telephone that you are presumptively eligible. This status remains in effect until you receive written notification of your eligibility determination.
Review your application. If it is not filled out completely, it will be returned to you for completion.
Common questions about Application for ADA Complementary Paratransit Service
Where do I file it?
Mail your completed application form to Hampton Roads Transit, Attention: Handi-Ride Certification, 3400 Victoria Boulevard, Hampton, VA 23661.
Sources
[1] Hampton Roads Transit Application for ADA Complementary Paratransit Service (Handi-Ride), served file (the Official source link on this page).



