Intermountain Healthcare Healing Commitments Form – Fill Out and Use This PDF

General Orientation Booklet

Contingent Workforce

Clinical Facility

Revised: January 2015

Table of Contents

Introduction

I n t e r m o u n t a i n H e a l t h c a r e

Intermountain is a premiere, not-for-profit healthcare system of doctors, hospitals and health insurance plans dedicated to providing high quality healthcare. Intermountain combines the financial, administrative and delivery aspects of healthcare into one integrated network that is nationally renowned for providing high quality, low cost care. Intermountain was created as a charitable, nonprofit, nondenominational system governed by community leaders who serve as volunteer, unpaid trustees.

As part of a nonprofit system, Intermountain’s facilities provide care to all those with a medical need, regardless of their ability to pay. Intermountain provides millions of dollars in charitable assistance to people who need healthcare but are not able to pay for it.

Intermountain employees, volunteers, students and contingent workers are expected to exhibit behaviors consistent with company Mission, Vision and Values.

M i s s i o n , V i s i o n a n d V a l u e s

O u r M I S S I O N

Helping people live the healthiest lives possible.

O u r V I S I O N

Be a model health system by providing extraordinary care and superior service at an affordable cost.

The Dimensions of Care include:

Clinical Excellence: We deliver outstanding clinical care in a consistent, coordinated way—always improving through evidence-based practice.

Patient Engagement: We provide a compassionate healing experience, fully involving patients in clinical and financial decisions about their healthcare and encouraging them to take responsibility for healthy life choices.

Operational Effectiveness: We are wise and innovative stewards of our resources and maintain the financial stability necessary to meet our high standards of quality and affordability.

Physician Engagement: We respect the professional and clinical skills of our physician colleagues and engage them in teams that help us deliver optimal outcomes and best serve our patients.

Community Stewardship: We help meet the diverse healthcare needs of our communities by providing excellent care at the lowest appropriate cost, regardless of the patient’s ability to pay. This is an important part of our strong not-for-profit heritage.

Employee Engagement: We honor the noble cause that inspires us as Intermountain colleagues. Together, we create a workplace that is built on our values, attracts and rewards caring and talented individuals, and engages us to live lives that are connected, balanced, secure, and healthy.

O u r V A L U E S

Integrity: We are principled, honest, and ethical, and we do the right thing for those we serve.

Trust: We count on and support one another individually and as team members.

Excellence: We perform at the highest level, always learning and looking for ways to improve.

Accountability: We accept responsibility for our actions, attitudes and health.

Mutual respect: We embrace diversity and treat one another with dignity and empathy.

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