Likert Type Scale Form PDF Details

Are you trying to gauge customer satisfaction or employee performance? The Likert Type scale is a popular tool used in surveys that helps collect data and measure how strongly an individual agrees with a certain statement. In this blog post, we'll explore the features of this effective assessment tool, discuss its advantages and disadvantages, offer helpful tips on creating scale items to accurately measure intentions, and review ways it can be applied effectively in many different contexts. Read on to learn more about why historically businesses have relied upon the Likert Type scale form for gathering important insight into their customers’ feelings.

QuestionAnswer
Form NameLikert Type Scale Form
Form Length2 pages
Fillable?No
Fillable fields0
Avg. time to fill out30 sec
Other nameslikert type scale response anchors, likert scale anchors, Vagias, scale anchors

Form Preview Example

Likert-Type Scale Response Anchors

Citation:

Vagias, Wade M. (2006). Likert-type scale response anchors. Clemson International Institute for Tourism

&Research Development, Department of Parks, Recreation and Tourism Management. Clemson University.

Level of Acceptability

My beliefs

Level of Support/Opposition

1 – Totally unacceptable

1 – Very untrue of what I believe

1 – Strongly oppose

2

– Unacceptable

2 – Untrue of what I believe

2 – Somewhat oppose

3 – Slightly unacceptable

3 – Somewhat untrue of what I

3

– neutral

4

– Neutral

 

believe

4 – Somewhat favor

5 – Slightly acceptable

4 – Neutral

5 – Strongly favor

6

– Acceptable

5 – Somewhat true of what I

 

 

 

7 – Perfectly Acceptable

 

believe

Level of Probability

 

 

 

6 – True of what I believe

1 – Not probable

Level of Appropriateness

7 – Very true of what I believe

2 – Somewhat improbable

1 – Absolutely inappropriate

 

 

3

– Neutral

2

– Inappropriate

Priority:

 

4 – Somewhat probable

3 – Slightly inappropriate

1 – Not a priority

5 – Very probable

4

– Neutral

2 – Low priority

 

 

 

5 – Slightly appropriate

3 – Somewhat priority

Level of Agreement

6

– Appropriate

4 – Neutral

1 – Strongly disagree

7 – Absolutely appropriate

5 – Moderate Priority

2

– Disagree

 

 

 

6 – High priority

3 – Neither agree or disagree

Level of Importance

7 – Essential priority

4

– Agree

1 – Not at all important

 

 

5 – Strongly agree

2 – Low importance

Level of Concern

 

 

 

3 – Slightly important

1 – not at all concerned

Level of Desirability

4

– Neutral

2 – Slightly concerned

1 – Very undesirable

5 – Moderately important

3 – Somewhat concerned

2

– Undesirable

6 – Very important

4 – Moderately concerned

3

– neutral

7 – Extremely important

5 – Extremely concerned

4

– Desirable

 

 

 

 

 

5 – Very desirable

Level of Agreement

Priority Level

 

 

 

1 – Strongly disagree

1 – Not a priority

Level of Participation

2

– Disagree

2 – Low priority

1 – No, and not considered

3 – Somewhat disagree

3 – Medium priority

2 – No, but considered

4 – Neither agree or

4 – High priority

3

– Yes

 

disagree

5 – Essential

 

 

 

5 – Somewhat agree

 

 

Frequency – 5 point

6

– Agree

Level of Problem

1

– Never

7 – Strongly agree

1 – Not at all a problem

2

– Rarely

 

 

 

2 – Minor problem

3

– Sometimes

Knowledge of Action

3 – Moderate problem

4

– Often

1 – Never true

4 – Serious problem

5

– Always

2 – Rarely true

3 – Sometimes but

Affect on X

Frequency

infrequently true

1 – No affect

1 – Never

4

– Neutral

2

– Minor affect

2

– Rarely

5

– Sometimes true

3

– Neutral

3

– Occasionally

6

– Usually true

4

– Moderate affect

4

– A moderate amount

7

– Always true

5

– Major affect

5

– A great deal

Reflect Me?

Level of Consideration

Frequency of Use

1 – Very untrue of me

1

– Would not consider

1 – Never

2

– Untrue of me

2

– Might or might not consider

2

– Almost never

3

– Somewhat untrue of me

3

– Definitely consider

3

– Occasionally/Sometimes

4

– Neutral

 

 

4

– Almost every time

5

– Somewhat true of me

 

 

5

– Every time

6 – True of me

7 – Very true of me

Frequency – 7 point

Level of Difficulty

Level of Satisfaction – 5 point

1 – Never

1 – Very difficult

1 – Not at all satisfied

2 – Rarely, in less than 10%

2

– Difficult

2 – slightly satisfied

 

of the chances when I could

3

– Neutral

3 – moderately satisfied

 

have

4

– Easy

4 – Very satisfied

3 – Occasionally, in about

5 – Very easy

5 – Extremely satisfied

 

30% of the chances when I

 

 

 

 

 

 

could have

Likelihood

Level of Satisfaction – 7 point

4 – Sometimes, in about

1 – Extremely unlikely

1 – Completely dissatisfied

 

50% of the chances when I

2

– unlikely

2 – Mostly dissatisfied

 

could have

3

– Neutral

3 – Somewhat dissatisfied

5 – Frequently, in about 70%

4

– likely

4 – neither satisfied or

 

of the chances when I could

5 – Extremely likely

 

dissatisfied

 

have

 

 

 

5 – Somewhat satisfied

6 – Usually, in about 90% of

Level of Detraction

6 – Mostly satisfied

 

the chances I could have.

1 – detracted very little

7 – Completely satisfied

7 – Every time

2

 

 

 

 

3

– Neutral

Level of Quality – 5 point

Amount of Use

4

1 – Poor

1 – Never use

5 – Detracted very much

2 – Fair

2 – Almost never

 

 

 

3 – Good

3 – Occasionally/Sometimes

Good / Bad

4 – Very good

4 – Almost every time

1 – Very negative

5 – Excellent

5 – Frequently use

2

 

 

 

 

3

– Neutral

Comparison of Two Products

Level of Familiarity

4

1 – much worse

1 – not at all familiar

5 – Very positive

2 – somewhat worse

2 – Slightly familiar

 

 

 

3 – about the same

3 – Somewhat familiar

Barriers

 

 

4 – somewhat better

4 – Moderately familiar

1 – Not a barrier

5 – much better

5 – Extremely familiar

2 – Somewhat of a barrier

 

 

 

 

3 – Moderate barrier

Level of Responsibility

Level of Awareness

4 – Extreme barrier

1 – Not at all responsible

1 – not at all aware

 

 

 

2 – somewhat responsible

2 – Slightly aware

Level of Satisfaction – 5 point

3 – mostly responsible

3 – Somewhat aware

1 – Very dissatisfied

4 – completely responsible

4 – Moderately aware

2

– dissatisfied

 

 

5 – Extremely aware

3

– unsure

Level of Influence

 

 

4

– satisfied

1 – not at all influential

 

 

5 – Very satisfied

2 – slightly influential

 

 

 

 

 

3 – somewhat influential

4 – very influential

5 – extremely influential