Navigating the warranty process can often feel overwhelming, but understanding the essentials of the Tenneco Automotive Warranty Claim form can simplify the journey. Effective since May 1, 2005, this form plays a critical role for installers and retailers in ensuring credit assurance for warranty replacements. It requires detailed entries across several sections including installer/retailer information, consumer details, and vehicle specifics. For eligibility, consumers must prove they are the original purchasers of the Tenneco Automotive products through a Bill of Sale, which must include part numbers and other customer information. This document, alongside the need to keep the original Bill of Sale for future warranty needs, underscores the importance of maintaining comprehensive purchase records. Additionally, the form highlights a series of product defect codes and mandates the return of the replaced parts to the supplier. By meticulously filling out each section and attaching the required documentation, such as a copy of the Bill of Sale and part numbered box end flaps, retailers and installers can navigate the warranty claim process more effectively, ensuring credit is granted for warranted replacements and keeping the consumer's satisfaction and trust intact.
Question | Answer |
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Form Name | Tenneco Automotive Warranty Claim Form |
Form Length | 1 pages |
Fillable? | No |
Fillable fields | 0 |
Avg. time to fill out | 15 sec |
Other names | tenneco warranty claim form, monroe warranty claim form, walker warranty form, tenneco warranty form |
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Installer/Retailer |
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Warranty Claim FORM |
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Revised: Effective 05/01/05 |
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INSTALLER/RETAILER (providing warranty replacement) This section must be completed to ensure credit. |
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Telephone ( |
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Retailer Name |
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Telephone ( |
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Installer Name |
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Address |
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City, State/Province |
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Zip/Postal Code |
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A. CONSUMER INFORMATION
Consumer Name
Address
City, State/Province |
Zip/Postal Code |
The minimum requirements for a consumer to be eligible for Warranty coverage are:
❑✓ ❑✓
To be the Original purchaser of the qualifying Tenneco Automotive products.
To present the Bill of Sale for the original purchase of the qualifying Tenneco Automotive products which clearly has part number and other customer information (a copy will need to be submitted with warranty claim documentation).
Note: Consumer retains original Bill of Sale as documentation for future warranty needs |
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Consumer Signature |
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Print Name |
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Replacement Date (MM/DD/YY) |
Consumer Telephone ( |
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B. VEHICLE INFORMATION |
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Vehicle |
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YEAR: Example 1993 |
MAKE: Example Chevrolet |
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MODEL: Example Lumina |
C. REPLACEMENT PART NUMBER
Original
Part Number
Replacement Part Number
Quantity
Product
Defect Code*
Product
Date Code
Original
Installation Mileage
Original Date of Purchase
Present Mileage
If |
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*PRODUCT DEFECT KEY: |
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01 = Leaking |
06 = |
10 |
= Appearance- |
15 |
= Broken Unit- |
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02 = Broken |
07 = |
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Both |
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Both |
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03 = |
08 = No |
12 = Air |
16 |
= Loose Internals- |
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04 = Worn |
09 = |
13 = |
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EC (Baffles) |
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05 = |
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14 |
= Customer |
17 = Roving Blow |
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INSTRUCTIONS TO INSTALLER/RETAILER
You will need to complete all sections of this form to ensure credit. Attach the following to the Tenneco Automotive Warranty Claim form
•Copy of Bill of Sale for original purchase
•Part numbered box end flaps
•Parts removed must be returned to supplier
Tenneco Automotive Warranty Center
© 2005 Tenneco Automotive |
Printed in U.S.A. |