Tenneco Automotive Warranty Claim Form PDF Details

Navigating the warranty process can often feel overwhelming, but understanding the essentials of the Tenneco Automotive Warranty Claim form can simplify the journey. Effective since May 1, 2005, this form plays a critical role for installers and retailers in ensuring credit assurance for warranty replacements. It requires detailed entries across several sections including installer/retailer information, consumer details, and vehicle specifics. For eligibility, consumers must prove they are the original purchasers of the Tenneco Automotive products through a Bill of Sale, which must include part numbers and other customer information. This document, alongside the need to keep the original Bill of Sale for future warranty needs, underscores the importance of maintaining comprehensive purchase records. Additionally, the form highlights a series of product defect codes and mandates the return of the replaced parts to the supplier. By meticulously filling out each section and attaching the required documentation, such as a copy of the Bill of Sale and part numbered box end flaps, retailers and installers can navigate the warranty claim process more effectively, ensuring credit is granted for warranted replacements and keeping the consumer's satisfaction and trust intact.

QuestionAnswer
Form NameTenneco Automotive Warranty Claim Form
Form Length1 pages
Fillable?No
Fillable fields0
Avg. time to fill out15 sec
Other namestenneco warranty claim form, monroe warranty claim form, walker warranty form, tenneco warranty form

Form Preview Example

 

 

 

Installer/Retailer

 

 

 

Warranty Claim FORM

 

 

 

Revised: Effective 05/01/05

 

 

 

 

INSTALLER/RETAILER (providing warranty replacement) This section must be completed to ensure credit.

 

Telephone (

)

Retailer Name

 

 

Telephone (

)

Installer Name

 

Address

 

 

 

 

City, State/Province

 

Zip/Postal Code

 

 

 

 

 

A. CONSUMER INFORMATION

Consumer Name

Address

City, State/Province

Zip/Postal Code

The minimum requirements for a consumer to be eligible for Warranty coverage are:

To be the Original purchaser of the qualifying Tenneco Automotive products.

To present the Bill of Sale for the original purchase of the qualifying Tenneco Automotive products which clearly has part number and other customer information (a copy will need to be submitted with warranty claim documentation).

Note: Consumer retains original Bill of Sale as documentation for future warranty needs

 

Consumer Signature

 

 

Print Name

 

Replacement Date (MM/DD/YY)

Consumer Telephone (

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

B. VEHICLE INFORMATION

 

 

 

 

Vehicle

 

 

 

 

 

 

 

 

YEAR: Example 1993

MAKE: Example Chevrolet

 

MODEL: Example Lumina

C. REPLACEMENT PART NUMBER

Original

Part Number

Replacement Part Number

Quantity

Product

Defect Code*

Product

Date Code

Original

Installation Mileage

Original Date of Purchase

Present Mileage

If “Other-Both” (06) is used as defect code, please provide detailed description.

 

 

 

 

 

 

*PRODUCT DEFECT KEY:

 

 

 

 

 

 

01 = Leaking Fluid-RC

06 = Other-Both

10

= Appearance-

15

= Broken Unit-

 

02 = Broken Unit-Both

07 = Binder-RC

 

Both

 

Both

 

 

 

 

03 = Noisy-Both

08 = No Gas-RC

12 = Air Leak-Both

16

= Loose Internals-

 

 

04 = Worn Out-Both

09 = Fit-Both

13 = Ride-RC

 

EC (Baffles)

 

 

 

05 = Changeover-Both

 

14

= Customer

17 = Roving Blow

 

 

 

 

Satisfaction-Both

 

Out-EC

 

 

 

 

 

 

 

INSTRUCTIONS TO INSTALLER/RETAILER

You will need to complete all sections of this form to ensure credit. Attach the following to the Tenneco Automotive Warranty Claim form (TA-10023-0405) and return to the supplier for credit:

Copy of Bill of Sale for original purchase

Part numbered box end flaps

Parts removed must be returned to supplier

Tenneco Automotive Warranty Center

© 2005 Tenneco Automotive

Printed in U.S.A.

TA-10023-0405