VA Form 29-0309 at a glance
What it is: VA Form 29-0309, Direct Deposit Enrollment/Change, is only valid for making changes to a VA life insurance policy direct deposit account. To make changes to other VA benefits direct deposit accounts, visit https://www.va.gov/change-direct-deposit/.
Where and when to file: Upload the form using the secure website at https://insurance.va.gov/home/IDU
A filled-in VA Form 29-0309 example: a payee changes the bank account
How to fill out VA Form 29-0309, box by box
Name, address, policy number, social security number and telephone
Section I is to be completed by payee or authorized agent.
In box 1, enter the name and address.
In box 2, enter the insurance policy number(s). This change will apply to all policies that list you as the payee.
In box 3, enter the social security number (must supply).
In box 4, enter the daytime telephone number.
Authorization, signature and date signed
In box 5, enter the signature of payee or authorized agent (sign in ink). In box 6, enter the date signed (MM/DD/YYYY).
You authorize the Department of Veterans Affairs to start/change direct deposit at the financial institution shown in Item 7, for the purpose of depositing directly into the account shown in Item 10, any and all Government Life Insurance payments that you are entitled to receive from all insurance policies under your ownership.
AUTHORIZED AGENTS: If you are an authorized agent updating the bank information for a payee, please provide a copy of your authorization (i.e., power of attorney) if you have not already done so. When updating bank information as an authorized agent, you must ensure that the bank account also includes the payee's name. Sending a voided check can help make sure your information is provided clearly to prevent delays in processing.
Bank name, names on the account, routing number, account number and type
Section II: if you do not have a checking account, contact your bank for help in completing items 7-10.
In box 7, enter the name of the bank/financial institution.
In box 8, enter the name(s) on the bank account.
In box 9, enter the bank routing number. The bank routing number is always 9 digits and appears between the |: symbols.
In box 10, enter the bank account number and type, CHECKING or SAVINGS. The bank account number varies in length and may contain dashes or spaces. The ||: symbol indicates the end of the account number.
Do you currently pay your premiums by automatic deduction from a checking account (PAC)
In box 11, mark YES or NO: do you currently pay your premiums by automatic deduction from a checking account (PAC)?
If you answered NO to question 11, and you would like to begin paying your premiums by automatic deduction, please complete the VA Form 29-0165, Pre-Authorized Collection (PAC) Enrollment/Change, which can be obtained at https://www.benefits.va.gov/insurance/resources-forms.asp
Does this change also apply to your automatic deduction (PAC)
In box 11a, if you answered YES to question 11, mark YES or NO: does this change also apply to your automatic deduction (PAC)?
More rules for VA Form 29-0309
If you have any questions about direct deposit, please call the toll-free number 1-800-669-8477.
Common questions about VA Form 29-0309
Where do I file it?
Mail the completed form to: Department of Veterans Affairs Insurance Center PO Box 5209 Janesville, WI 53547-5209.
Sources
[1] VA Form 29-0309 (JUL 2024), Direct Deposit Enrollment/Change, U.S. Department of Veterans Affairs (the Official source link on this page).