FormsPal Membership Cancellation

How can I cancel my FormsPal membership?

We’re sorry you want to cancel. To cancel your FormsPal subscription plan, follow these step-by-step instructions:

 

Method 1: Cancel via Your Account

Step 1: Log in to your account by pressing Sign In in the top right-hand side corner of the page
formspal sign in screenshot

Step 2: Navigate to “My Account” -> “Billing” in the upper right-hand side corner of the site.

account -> billing

Step 3: All your active subscriptions will be listed under the “Active Plans” section. To cancel the subscription, press the corresponding “Cancel” button.

cancel buttons

Method 2: Cancel via Support

Step 1: Log in to your account by pressing Sign In in the top right-hand side corner of the page

formspal sign in screenshot

Step 2: Identify your Customer ID on the Account Setting Page (or go to My Account > My Profile from the menu )

formspal account settings screenshot

Step 3: Send us a quick email to subscriptions@formspal.com with your account ID and one of our agents will cancel your account within 24 hours to prevent automatic renewals.

Published: Mar 31, 2021