Last updated: Novermber 7, 2023
Altitude Software FZ-LLC (“we”) welcome you. This Cookie Policy (“Cookie Policy”) applies to our platform (“FormsPal” or “Platform”) available following the link.
The Cookie Policy describes why and how we use cookies on FormsPal and how long we keep them.
Learn more about who we are, how you can contact us, and how we process personal data in the Privacy Notice.
We are the shared controllers of your personal data processed through the Platform. This means that we determine the purposes and means of personal data processing.
| Name | Altitude Software FZ-LLC | |||
| Registration number | 45001033 | |||
| Address | W1-S011, Shed No.23, Al Hulaila Industrial Zone-FZ, RAK, UAE | |||
| support@formspal.com – for general inquiries | ||||
A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that a web server can later read in the domain that issued the cookie to you.
Some cookies will only be in usage if you use certain features or select certain preferences, and some cookies are essential to the Website and will always be used.
According to legislation, we can store cookies on your device if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your permission. You can change or withdraw your consent from the сookies we collect anytime (please see below “How to turn off cookies”).
We use cookies to ensure everyone using the Platform has the best possible experience. We use these cookies:
If you elect not to activate cookies or disable cookies later, you may still visit the Platform. However, your ability to use some features may be limited if it is necessary for the functioning of our service.
You can generally activate or later deactivate the use of cookies through a functionality built into your web browser. If you want to disable cookies, then you can find instructions for managing your browser settings at these links:
If you want to learn more about cookies or how to control, disable, or delete them, please visit www.allaboutcookies.org for detailed guidance.
In addition, specific third-party advertising networks, including Google, permit users to opt out of or customize preferences associated with their Internet browsing. To learn more about this feature from Google, click here.
If you have any other questions regarding cookies consent withdrawal or their deactivation, please contact us.
We use several types of cookies:
Necessary cookies help make FormsPal Tusable by enabling basic functions like page navigation and access to secure areas of the Platform. The Platform cannot function properly without these cookies.
| Name | Purpose | Expiry |
| _gid | The cookie is set by Google Analytics and stores a unique value for each page visited and is used to count and track page views | 1 day |
| _gat_UA-182174024-1 | The cookie is set by Google Analytics to limit the amount of data that Google records on high-traffic sites | 1 minute |
| _ga_QN38QDYWGZ | The cookie is set by Google Analytics to save the session state | 1 year and 1 month |
| _ga | The cookie is used by Google Universal Analytics to calculate visitor, session and campaign data for Platform analytics reports | 1 year and 1 month |
| _fw_crm_v | The cookie contains a tracker ID that Freshworks uses to identify the user returning to the chat widget for the Freshworks embedded form on the contact page | 1 year |
Preference cookies enable the FormsPal to remember information that changes the way the Platform behaves or looks, like your preferred language or the region you are in.
| Name | Purpose | Expiry |
| temp_auth_token | The cookie is set by the product’s web server, and stores encrypted data with a unique identifier for each session and data at the time of the first access to the Platform. It is used for further storage of this information in case of registration of this account for use on the product’s Platform | 9 months |
| user_auth_token | The cookie is set by the product’s web server, and stores encrypted data from the account and is used to check access rights to product resources and data when working with documents in the user’s office | 3 months |
| fpestid | ShareThis cookie identifier is set in the website operator’s domain | 1 year |
Statistics cookies help us to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Purpose | Expiry |
| _wsl | The cookie is set by the product’s web server and stores a unique value for each Platform access session and is used to calculate product usage statistics | 6 months |
Marketing cookies are used to track visitors across the Platform. The intention is to display relevant and engaging ads for the individual user.
| Name | Purpose | Expiry |
| IDE | The cookie is set by Doubleclick to obtain information about how the user uses the Platform and any advertisements that the user may have seen before visiting the Platform | 1 year |
| _gcl_au | The cookie is set by Google AdSense to test the effectiveness of advertising on sites that use the service | 3 months |
The Cookie Policy is developed according to the Delaware Personal Data Privacy Act, US privacy legislation, other applicable privacy laws, and best privacy practices.
Existing laws and requirements for processing personal data are subject to change. In this case, we will publish a new version of the Cookie Policy on the Platform.
If there are material changes to the Cookie Policy or the Platform that affect your data privacy rights, we will notify you by displaying information on the Platform and, if necessary, ask for your consent.