Form DS-1838 at a glance
What it is: Request for Personal Identification Card, U.S. Department of State. Instructions for completing DS-1838, Page 1: this form must be completed by the U.S. Department of State requester for the applicant.
Who signs: Requester Signature/Date: the requester is to sign and date here to authorize the request and certify that all requirements have been completed.
A filled-in Form DS-1838 example: an HR requester fills out the applicant and requester sections

How to fill out Form DS-1838, box by box
Citizenship, Dual Citizenship and Gender

Citizenship: check the U.S. box if the applicant is a United States citizen.
Otherwise check Other and write in the country of citizenship.
If the applicant is not a United States citizen or a Reciprocally Cleared Foreign National, s/he will only be issued a Facility Access Card (FAC).
Dual Citizenship: for applicants claiming/holding dual citizenship, specify all other countries of citizenship.
Gender: check the box for Male or Female as appropriate.
Applicant Home Address
Employer Name, Phone, Fax and Address

Employer Name: enter the applicant's employer.
If the applicant is a DOS Government employee (FTE, PSC, WAE), enter "U.S. Department of State."
If the applicant is a contractor, vendor, or caterer enter the company's name and NOT the Government agency that holds the contract.
Employer Phone Number: enter the applicant's employer business telephone number.
Employer Fax Number: enter the applicant's employer business fax number.
Employer Address: enter the applicant's employer business address (number and street name), suite number if applicable, city and state of business location and the zip or postal code.
Type of DOS Personal Identification Card Requested

Type of DOS Personal Identification Card: check the box for the type of DOS Personal ID card requested.
If the request is for a contractor, ensure line items 25a and b are also completed.
If for an employee or contractor of another U.S. Government department or agency, specify the department or agency.
If for a member of the press, check whether the news organization is foreign or domestic.
If Other, please specify the type of ID card requested.
Hours of Access and Type of Access

Hours of Access: check the appropriate box for the hours of access to Department of State facilities requested normal (7:00am - 6:30pm, M-F), special (5:30am - 6:30pm, M-F), or full time (24/7), or None.
Note: Certain overseas posts maintain different work week schedules from the typical M-F.
Type of Access: check the appropriate box for applicant's access to State Department facilities and computer systems.
Un-cleared DOS Employee or Contractor = Facility Access Only (FAC).
Interim Secret cleared DOS Employee or Contractor = Facility and Logical Access (FLAC) depending on employment position.
Fully cleared DOS Employee or Contractor = PIV.
Employees or Contractors of other agency, Vendor, Press, or Other = FAC or FLAC as appropriate.
All cards will have access to the perimeter of HST, SA-1, -5, -6, -15, and SA-42 except if "NONE" is selected in item #23.
All domestic facility access cards are programmed providing general access to the perimeters of HST, SA-1, SA-5, SA-6, SA-15, and SA-42. For further access requirements, the employee's Unit Security Officer must e-mail a request to DS_DO_ACS.
Contract Number
State Department Requester

State Department Requester: type the name of the DOS employee requesting the applicant's DOS Personal ID card.
For DOS Government applicants, Bureau EX Office, HR or a delegated Office Director's name is required.
For contractors, CO/COR or hiring Bureau EX office is required.
Overseas, the post's HR Officer's name is required.
Requester Office Phone Number: enter the telephone number of the DOS employee responsible for requesting the applicant's DOS Personal ID card.
Requester Type: check the box for the type of request for this applicant.
If not shown check Other and specify the type.
Requester Office Symbol: enter the requester's office symbol.
More rules for Form DS-1838
All entries must be typed.
Instructions for completing DS-1838, Page 2: the Requester will not use this side of the form.
For further information concerning DS1838 page 2 please see your Unit Security Officer.
If your situation is different
The applicant must hand carry the completed form
When completed, give this form and any other required documentation to the applicant. The applicant must hand carry these items along with two forms of identification, one must be a photo ID, to the credential issuance office, located domestically at HST Room B-266 (for DOS Government employees), Columbia Plaza #520 (for contractors) or at regional locations in New York City, Portsmouth, NH, Charleston, SC and overseas at post's credential issuance office.
Sources
[1] Form DS-1838, Request for Personal Identification Card, U.S. Department of State (printed edition 07-2012; the prepared record reads (1-20)) (the Official source link on this page).





