In an era where high-speed internet has become a critical utility akin to electricity or water, many individuals find themselves in a digital divide due to the unavailability of such services in their service areas. In response, certain legislative measures aim to bridge this gap, providing consumers with an avenue to request high-speed internet service explicitly. Among these measures, the Bona Fide Retail Request (BFRR) Form 20-1926 stands out as a significant initiative for Verizon customers within Pennsylvania. Introduced to ensure that high-speed internet, such as DSL, becomes available to those within Verizon's service area lacking access, the form represents a grassroots approach to telecommunication enhancement. By submitting this form, customers can signal their demand for high-speed internet service. If the requests meet Verizon's required threshold—either 50 customers or 25% of the retail access lines within a Carrier Serving Area, whichever is less—the company must work to provide this service within a year. This commitment, albeit with a minimum service subscription of one year following availability, underlines a unique pact between the telecommunications provider and its consumers to expand broadband access. Notably, the program allows customers the flexibility to choose any Internet Service Provider (ISP) within their area, further emphasizing its customer-centric approach. Accompanied by a FAQ section to guide users through the process, the initiative is structured to transparently outline expectations, next steps for interested individuals, and provisions for those wishing to amplify their community's voice through aggregator roles. Through such mechanisms, the BFRR Form 20-1926 does not just promise to pave the way for widespread internet connectivity but also engages the community in an effort to collectively enhance their digital landscape.
| Question | Answer |
|---|---|
| Form Name | Form 20 1926 |
| Form Length | 3 pages |
| Fillable? | No |
| Fillable fields | 0 |
| Avg. time to fill out | 45 sec |
| Other names | Verizon BFRR bfrr program new york form |
Bona Fide Retail Request (BFRR) Form
If you are within the service area of Verizon and
To help bring
Yes, I would like to participate in the BFRR program.
Service Address
I am a: |
Residence |
Customer/ Business Name:
Contact person:
Business
Phone:Email:
Service Telephone Number: |
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*Account Number: |
*Your account number can be located on the first page of your bill. It is a thirteen digit number consisting of your billing telephone number plus a three digit code.
Street Address Line 1 : (No PO Boxes)
Street Address Line 2 : (No PO Boxes)
Unit:
City: |
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State: PA |
Zip Code: |
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Email Address (if available, include for prompt response):
Mailing Address:
Same as Service Address
Street Address Line 1:
Street Address Line 2:
Unit:
City: |
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State: |
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Zip Code: |
Commitment to Purchase
If Verizon makes
I understand that I will not begin to be billed unless and until the service is actually provided to me.
Signature: |
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Date: |
Contact Number:
I am interested in being an aggregator and would like to receive information on how I can
Aggregator ID# (if available):
Please return this form to:
IMAGING CENTER – BFRR
P.O. Box 9000 4th FLOOR ANNAPOLIS, MD
If you have questions about this program, please go to https://www22.verizon.com/ForYourHome/BFRR or call the Toll free contact number shown on your telephone bill.
BFRR Frequently Asked Questions & How to Submit Your Request
Q: What is the Bona Fide Retail Request Program?
A: The Pennsylvania legislature recently enacted a new law instructing Verizon and other telephone companies to give their Pennsylvania customers an opportunity to complete a Bona Fide Retail Request (BFRR) for high- speed Internet service. This program may speed
Q: What is my ”Carrier Serving Area” as referred to on the BFRR form?
A: Verizon service areas are divided into specific geographic areas by Verizon engineers. These areas are where a remote terminal (called remote because it is located some distance from the central switching office) would be placed to serve
Q: What is sufficient demand for
A: Sufficient demand is achieved when at least 50 customers (business and residence) in a Carrier Serving Area, or 25% of the retail access lines there, whichever is less, make a commitment to purchase
Q: What if there isn’t sufficient demand for
A: Verizon may still provide
Q: When will I get
A: Once 50 customers or 25% of the retail access lines in your Carrier Serving Area submit BFRR forms, Verizon will begin plans to provide
Q: How long will Verizon keep my BFRR form on file?
A: Verizon will keep your BFRR form on file until Verizon makes
Q: What happens if I move or change my mind after I have submitted a BFRR form?
A:If you change your mind after you submit a BFRR form, contact Verizon and the company will remove your request from file. You will be under no further obligation to purchase
Q: Is there a number I can call to check on the progress in my area?
A: Verizon will provide written acknowledgement that it has received you request. Once sufficient demand is achieved in your Carrier Serving Area, Verizon will notify you and provide information on what the next steps are. You may call the
Q:What if I want to solicit other customers in my Carrier Serving Area to create sufficient demand?
A:In most cases, the best way to do this is to encourage your neighbors to visit Verizon’s BFRR website, https://www22.verizon.com/ForYourHome/BFRR, and complete a BFRR form. If you would like to officially promote the BFRR program, check the appropriate box on the BFRR form indicating your interest in serving as an aggregator in your Carrier Serving Area.
Q: What are the next steps to become a BFRR aggregator?
A:After Verizon receives your completed BFRR form, it will send you detailed instructions on the process to follow in soliciting others in your Carrier Serving Area as an aggregator. Potential aggregators must also execute a written agreement releasing Verizon from liability as they perform aggregator activities. Once the potential aggregator completes and returns this document, Verizon will provide him or her with the relevant Carrier Serving Area boundaries and a BFRR Official Aggregator ID#.
Q: Can I submit a BFRR form to get Verizon Fios Internet Service?
A: No, services utilizing fiber optics are specifically exempt from the BFRR program.
Q: Can I submit more than one BFRR form under the same telephone number?
A: No, duplicate forms will be discarded. However, you can place a separate request for more than one high- speed Internet service in the same business or residence.
Q: Can I submit a BFRR request to get
A: The BFRR program is only available to current Verizon customers at locations within the state of Pennsylvania.
Q: How do I submit a BFRR form?
A:Complete the preceding form and mail it to Verizon at Verizon Imaging Center – BFRR, P.O. Box 9000, 4th Floor, Annapolis, MD