Ice Form 78 3527 – Fill Out and Use This PDF

Statement of Work (SOW)- Attachment #1

Guard Services Requirements

Table of Contents

1Introduction

1.1Use of Acronyms

1.2General Information

1.3Information Regarding FPS

2Transition

2.1Transition Phase-in

2.2Transition Phase-out

2.3Conferences and meetings

3Authority and Jurisdiction, Permits, Licenses and Adherence to Laws

4Qualifications of Personnel

4.1General Qualifications

5Quality Control

5.1Vendor Provided Quality Control

5.2Government Provided Quality Control

6Services Required – Non-Supervisory Security Guards

6.1Order of Precedence

6.2Security Guard Post Assignment Record

6.3Typical Duties

6.4Contract Security Guard Duty Register (DHS 139)

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7Key Personnel

7.1Contract Manager

7.2Supervisor

8Work Scheduling Procedures

9BPA Guard Labor Category

10.1BPA effort Required – Productive Hours

10.2BPA Effort Required – Supervisory Hours

10.3BPA Effort Required – Reserve Security Guard Force

11 Training

11.1General

11.2Training requirements by Position

11.2.1Security Guards

11.2.2Supervisors

11.3Written Examination

11.4Weapons Training and Qualifications

11.4-1 Annual Firearms Re-Qualification

11.5Minimum Age for Firearms Licensing

11.6FPS Specific Training

11.7Government Provided Magnetometer / X-ray Training

11.8CPR / AED / First Aid Training

11.9Other Special Training

11.10Training of Replacement Employees

11.11Schedule of Provided Training and Testing

11.12Government Provided Training – Failure to Attend

11.13Training Waivers

12.1General

12.2Medical Standards

12.3Physical Demands

12.4Initial and Recurring Screening for Illegal Drugs

12.5Government Requested Screening

13Conduct of Vendor Personnel

14Contract Employee Reinstatements

15Government and Vendor Provided Property

15.1Government Furnished Property General Information

15.1-1 Use of Government Property

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15.1-2 Accountability of Government Property

15.1-3 Safeguarding Government Property

15.2Vendor Furnished Property

15.2-1 Vendor Furnished Property General Information

15.2-2 Equipment

15.2-3 Uniforms

15.2-4 Supplementary Equipment

16Regulations, Handbooks and Other Applicable Documents

17Security Guard Certification / Security Requirements

17-1 General

17.2Security Management

17.3Suitability Determination / Enter on Duty Decision

17.4Suitability Adjudication

18.1Background Investigations

18.2Access to Classified Information (Vendor)

18.3Continued Eligibility

19.Vendor’s Personnel Filing System

20.Performance Evaluation

21.Personal Appearance and Grooming Standards

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1.Introduction

1.1Use of Acronyms

This Solicitation/BPA contains numerous acronyms. Whenever a new term is introduced in the Solicitation/BPA that will be referred to by an acronym, the acronym will appear next to the term in parentheses (). The acronyms that will appear in the Solicitation/BPA are listed below for easy reference:

1.2General Information

This is a Statement of Work (SOW) for Department of Homeland Security (DHS) Federal Protective Service (FPS) Solicitation/BPA number HSCEE3-08-Q-00001

As an integral component of the FPS security effort, the Vendor shall provide and maintain all management, supervision, manpower, training, equipment, supplies, licenses, permits, certificates, insurance, pre-employment screenings, reports, and files necessary to accomplish security guard services as described and required in this SOW

.The Vendor shall perform to the standards required in this BPA and will be expected to work closely with FPS representatives throughout the duration of the BPA.

Where the Government identifies and references specific Solicitation/BPA Section numbers, that reference refers to that Section in its entirety, including every subsection

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having the same letter and/or letter-number prefix. For example, a reference to the requirements of “Section C” includes all of Section C. Similarly, a reference to Section 7 includes Sections 7.1, 7.2, and so on, through the last subsection identified with a prefix of “7.”

1.3Information Regarding FPS

FPS is the security and law enforcement component of the Department of Homeland Security, Immigration and Customs Enforcement. FPS is responsible for protecting federally owned or leased facilities. FPS ‘s mission is to provide a safe environment in which Federal agencies conduct their business without fear of violence, crime or disorder.

Contract security guards have a crucial and highly visible role in support of FPS’s mission. They are usually the first (and sometimes only) contact visitors have with the Federal community, and they are usually the first line of defense in a federally controlled facility. Visitors and federal employees perceive the contract Security Guards to be an integral part of the FPS mission. It is crucial that the Vendor ensure that their employees realize the importance of their role, and perform their duties courteously and professionally at all times.

2Contract Transition

2.1Transition Phase –In

A smooth and orderly transition between the Vendor and the predecessor Vendor is necessary to assure minimum disruption to vital Vendor services and Government activities.

The Vendor shall not disrupt official Government business or in any way interfere with the assigned duties of the predecessor Vendor’s employees. The Vendor may notify the predecessor Vendor’s employees that the Vendor will be assuming services upon the BPA start date and may distribute business cards, employment applications, brochures, and other company information to the predecessor Vendor’s employees while they are on duty, provided that there is no interference with the Contract employee’s assigned duties (e.g., during “off hours” or during relief or lunch breaks). However, the Vendor shall not interview, recruit, schedule interviews, or conduct extensive discussions with the predecessor Vendor’s employees while they are on duty.

The Vendor shall provide a transition plan with 5 working days after BPA award. The transition plan shall include:

A strategy for implementing supervisory functions,

The process for transitioning predecessor employees,

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Equipment inventory (radio & phone) and maintenance plan,

Weapons Inventory and employee assignment

Communication plan

Relief and break plan

A plan for establishing a reserve force and the current status of staffing levels,

A progress report on obtaining permits, licenses, and registrations,

A status report on submitting applications for personnel clearances,

A strategy for training including schedules, locations, coordinating with FPS monitors, and class staffing levels

The government will allow a minimum of 60-day start up from the time of the award of the base task call to the initial start of performance.

2.2Phase-Out of BPA and Continuity of Services

The vendor shall provide a list with the total number of employees performing on the BPA with any applicable suitability and certification expiration dates when requested by the CO in preparation for a new solicitation for follow-on services. Prior to BPA expiration and after a follow-on BPA is awarded; the Vendor shall exercise its best efforts and cooperation to effect an orderly and efficient transition to a successor vendor.

After a new BPA is awarded, the vendor shall disclose necessary personnel records sufficient to allow the successor vendor to conduct interviews for possible transition (if the vendor is not awarded the successor BPA). These records shall be provided to the successor at least 45 days prior to date of BPA expiration. If any incumbent employees are selected by the successor and are agreeable to the change, the incumbent vendor should cooperate to grant the employees release at a mutually agreed date.

As part of the closeout process, the vendor shall, within 30 days of the final day of performance, turn over all incumbent officer training, medical, suitability and security records to the COTR / Inspector as stated in paragraph 19A, 1 thru 17. Failure to do so shall result in a 10% withholding of final payment until this action is accomplished.

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2.3Conferences and Meetings

Immediately after award of the BPA and prior to the vendor’s performance at the work site(s), the CO shall notify the vendor, and the Contracting Officer’s Technical Representative (COTR) to schedule a pre-performance meeting that includes an in- depth review of the total BPA requirements and a review of the vendor’s Transition Plan.

During the start up and performance of the task call, the COTR and the vendor shall meet at least monthly to discuss all relevant contract issues. The COTR or Inspector will inspect 10% of the guard personnel records for completeness, certification validation & CERT data base correctness. The vendor shall submit the written minutes of these meetings to the COTR. Should the Government not concur with the minutes, the Government shall state in writing to the vendor any areas of clarification or disagreement within 5 days after receipt of the meeting minutes. Those comments shall be included with the minutes in the BPA file. A mutual effort will be made to resolve all problems identified.

3Authority and Jurisdiction, Permits, Licenses, and Adherence to Laws

The vendor bears the sole burden for ensuring that all legally required licenses and permits are obtained and renewed as specified by the regulating agency. The vendor shall possess ALL licenses required to perform services in the State of Delaware.

The applicable licensing authorities that are known to the Government at this time are: Delaware State Police, Department of Safety and Homeland Security, PO Box 430, Dover, DE 19903 – 303 739-5991.

SPECIAL NOTE: The State of Delaware has stringent licensing requirements and time lines for licenses approvals. The point of contract for information surrounding the State’s process is Ms Peggy Anderson at 302-739-5991 or the link for further details as well as the DE State Police Web site.

http://regulations.delaware.gov/register/august2002/proposed/6%20DE%20Reg%20124 %2008-01-02.htm

The Vendor must verify and comply with all Federal, State, and Local requirements, whether listed here or not.

Prior to commencement of work under this BPA, and except where precluded by local law or ordinance, the vendor shall make and complete all arrangements with the appropriate officials in the state or local jurisdiction in which the services are to be performed to:

Obtain, possess, and maintain all business and corporate licenses required to operate as a commercial security service within the entire geographic area covered under this

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BPA prior to performing any work under this BPA. The vendor shall furnish a legible copy of all legally required licenses and permits (excluding permits and licenses issued to individual vendor employees) to the CO prior to the BPA start date and provide any revised licenses or permits during the BPA term.

Provide any official bond(s) and insurance required, and pay any fees or costs involved or related to authorization for the arming of any employees engaged in providing armed guard services specified under this BPA.

Obtain all licenses and permits required for each security guard and supervisor to serve as an armed security guard with the authority to hold and detain individuals suspected of committing crimes.

The vendor shall complete and certify a written record that shows names and issue dates for each vendor employee having each and all legally required licenses, permits, and certifications. This written vendor certification shall state that all legal requirements have been fulfilled prior to the commencement of any BPA work. The vendor shall provide an updated record to the Government monthly (CERTS Spreadsheet) to the CO or COTR. The vendor shall not be reimbursed for services rendered by a Security Guard lacking appropriate permits and certifications.

Failure by the Vendor to obtain all required licenses as of the BPA start date will be grounds for termination for default.

The vendor must pay all costs and fees associated with applying for, receiving, and maintaining all such permits and licenses throughout the term of the BPA. The costs associated with this requirement must be factored into the vendor’s hourly rate, as they will not be itemized or paid for separately by the Government.

Where vendor employees are required by law to individually apply for licenses and/or permits, and a fee is required by the licensing agency, the vendor shall reimburse the employee for all costs and fees associated with obtaining the required license/permit.

Armed security guards shall carry their firearm license/permits (and, where legally required, their concealed weapons permits) on their person while on duty, unless local or state law requires the Vendor to maintain the records. Failure by an armed security guard to carry a valid firearm certificate or permit while on duty shall result in the security guard being removed from the armed post until the certificate or permit is obtained.

All armed guards shall carry permit or proper state certification to carry weapons off site. Guards must have the ability to travel to and from their duty station with their weapons.

The CO, COTR and all other authorized Government personnel shall have the express authority to examine these documents upon request, at any time, during the duration of this BPA.

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Failure by the vendor to maintain valid licenses and permits will be cause for the Government to take contractual actions, up to and including termination for default.

4Qualifications of Personnel

4.1General Qualifications

The vendor shall not employ illegal or undocumented aliens as guards for this BPA. The vendor shall expressly incorporate this provision into all subcontracts or subordinate agreements issued in support of this BPA.

To be eligible to perform under this BPA, all uniformed vendor employees must meet, to the satisfaction of the CO and COTR, the following requirements:

Be a citizen of the United States of America.

Have a Social Security Card issued and approved by the Social Security Administration.

Be at least 21 years of age. While there is no limit as to the maximum age of security guards, all security guards must be able to withstand the physical demands of the job and must be capable of responding to emergencies. At the request of the COTR, the CO may waive the minimum age requirement where the applicant meets all of the other minimum requirements and is legally eligible to perform the required duties.

Possess, at a minimum, either a high school diploma or a GED equivalency certificate.

Speak English fluently, read and comprehend written English, and compose coherent written reports in English. Bi-lingual security guards may be an asset to the Vendor.

And meet one of the following experience/education requirements:

Three years of security experience within the past five years; or

An Associate’s Degree in a related field and at least one year of experience; or

Three years of military or National Guard (active duty or reserve) experience; or

Successful completion of Police Officer’s Standard Training (POST) course; or

Any reasonable combination of the above (i.e., one year of security experience plus one year of college coursework related in the field).

Prior to working under the BPA, every supervisor and guard must possess a valid FPS certification card, ICE form 78-3527. The FPS certification card, ICE form 78-3527 is evidence that the guard has:

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Received a Preliminary favorable adjudication from FPS; Passed the medical examination and drug test; Completed the required training;

Passed the required examination(s);

And meets all other qualification criteria to be an FPS Contract security guard.

5Quality Control

5.1Vendor-Provided Quality Control Plan

The vendor shall provide a detailed Quality Control Plan within 15 days of BPA award. The vendor’s Quality Control Plan shall include, but not be limited to, the following areas:

Identification of the Quality Control Monitor(s) assigned and includes evidence of their qualifications.

A description of the type, level, and frequency of inspections performed by the vendor’s Quality Control Monitors. Inspections shall be conducted by the Quality Control Monitor in accordance with the Quality Control Plan and as frequently as necessary to ensure effective performance by the vendor. While the vendor may perform more inspections than are required in the Quality Control Plan, in no event shall the vendor perform fewer inspections than required by that Plan. Quality Control Inspection Check Lists which include, as a minimum, checks of: equipment, uniform and appearance; attendance; sign in/out procedures; knowledge of and adherence to Duty Book requirements; knowledge of and adherence to screening equipment operating procedures; possession of certification and company identification card(s); possession of required licenses and permits; current firearms qualifications; and overall BPA performance.

A description of the vendor’s employee reward/incentive program and the vendor’s discipline procedures, used when the vendor’s Quality Control Monitors or the Government notes superior or deficient performance.

Under no circumstances shall individuals appointed as Quality Control Monitors serve as uniformed employees working under this BPA.

Quality Control Inspection Reports shall be prepared by approved Quality Control Monitors and remain on file with the Vendor for all inspections made during the entire BPA period. The vendor shall make those reports available upon request during the monthly COTR / Inspector meetings.

The vendor shall brief the COTR of any serious problems or deficiencies noted during an inspection and shall inform the COTR of all actions taken or planned to resolve the problem.

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If the vendor’s performance indicates that additional quality control measures are needed, the CO and COTR will meet with the vendor to discuss the vendor’s performance, Quality Control Plan, and any other areas of concern. Through the CO, the COTR may request that the vendor take additional steps to improve both the overall performance of the BPA and adherence to their Quality Control Plan.

The Government shall consider the vendor’s adherence to their stated Quality Control Plan during annual performance evaluations. Failure by the Vendor to adhere to their stated Quality Control Plan may result in contractual actions being taken by the Government.

5.2Government-Provided Quality Control

The Government shall use all methods deemed necessary to ensure that the vendor’s employees are in a constant state of awareness and readiness. These methods may include uniformed or undercover surveillance by FPS staff; intrusion tests by undercover FPS staff to evaluate the security guards’ actions; and surveys of building tenants regarding the security guards’ performance, including the security guards’ professionalism, courtesy, and knowledge of their assigned duties.

In the event a serious breach of assigned duty by the vendor’s employee(s) is identified during a quality control exercise, the CO and/or COTR shall immediately contact the vendor to discuss the Government’s findings and the steps the vendor will take to correct the problem(s).

The Government may assess price deductions for services not rendered according to the provisions of this Contact.

6Services Required – Non-Supervisory Security Guards

6.1Order of Precedence

The vendor’s employees shall perform the services as prescribed by:

The BPA, including the calls,

The Post Orders;

The Officer's Duty Book (including FPS Operating Orders and Standard Operating Procedures and the Building Occupant Emergency Plan);

Security Guard Information Manual (SGIM)

In the event of an inconsistency between documents, the BPA takes precedence over other documents.

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6.2Security Guard Post Assignment Record

Security guards shall perform all tasks in accordance with the duties outlined on the Security Guard Post Assignment Record (Post Orders), which are prepared by FPS for all shifts on each post. The Post Orders define the specific duties that the contract security guards are to perform. The security guards shall not deviate from the directions provided by the Post Orders except in emergencies or as directed by the COTR. The COTR / Inspector may modify, amend, and/or revise the Post Orders to change shift duties, start and stop times, and post locations provided the change is within the BPA scope has no impact on the BPA cost. Such changes shall not require modification to the call or BPA.

Changes to the post orders that increase or decrease the number of hours specified, that increase or decrease the amount of equipment and/or supplies required, or otherwise affect the vendor’s cost or the BPA price, must be made by the CO through a written modification to the BPA or task call. The vendor may be financially liable for accepting or implementing changes by anyone other than the CO; therefore, the vendor shall be responsible for verifying with the CO whether any requested changes should be provided pending issuance of a BPA or call modification.

6.3Typical Duties

Security guards will be required to perform a variety of security-related duties, depending on the type of posts to which they are assigned. Each security guard post will have the Post Orders and an Officer’s Duty Book.

No employee of the vendor shall provide more than twelve (12) hours of combined service on any one or multiple BPAs administered by FPS in any twenty-four (24) hour period, unless the work periods are separated by an eight (8) hour non-duty period.

Security guards must be thoroughly familiar with the Post Orders at all posts where they are assigned to work. Under no circumstance should any security guard neglect his/her assigned duties in order to familiarize him/herself with Post Orders.

Off-going guards shall provide a brief to on-coming guards of the events and occurrences that have recently happened, are continuing, or are anticipated for the post.

6.3-1 Access/Egress Posts

Prior to arriving on duty, each security guard shall be familiar with the name, address, and location of his/her post, as well as the post orders of the assigned post. Each security guard shall be familiar with each tenant Agency’s name and the locations within the facility of the most commonly sought-after offices or locations, such as service offices, restrooms, elevators, entrances and exits, retail spaces, and parking areas, and shall provide that information to any visitor upon request.

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Security guards assigned to access/egress posts shall be knowledgeable of the location and use of the nearest first aid kit, fire extinguisher, fire alarm, emergency exit, and duress alarm (if any), and shall be ready, willing, and able to use them as necessary and as required by the Post Orders.

Security guards shall be mentally alert and physically ready to operate and enforce the Government’s system of personnel identification and access/egress control.

Security guards shall answer questions and provide directions to visitors and building tenants.

Security guards shall process visitors as directed in the Post Orders by verifying visitors’ identification, contacting agency sponsors or escorts, fabricating and issuing visitor passes, entering and maintaining data on visitor logs or automated visitor data base programs, and ensuring visitors are presented for appropriate personnel and package screening. Security guards shall prevent, discover, delay, and/or detain persons attempting to gain unauthorized access to property and/or personnel at the facility being protected. Security guards shall report all such incidents in accordance with established procedures as detailed in the Post Orders.

Security guards shall perform package inspection when and as directed by the Post Orders, or as directed by the COTR in the event of an emergency or an elevated security posture. The Post Orders will describe the type of inspection required. These inspections may be conducted using automated technology or by manual, or visual surveillance. Admittance shall be denied to those persons refusing to submit to a voluntary inspection, except for those persons exempted by specific Government directive.

Security guards will be responsible for operating all security equipment on post, such as X-ray machines, magnetometers, and closed circuit television (CCTV). No security guard shall be permitted to work alone on any post containing security equipment without prior training on that specific equipment.

Security guards will be required to conduct and report on security equipment performance tests as directed in the Post Orders. Daily, weekly, or monthly performance tests may be conducted on security equipment such as walkthrough and hand-held magnetometers, x-ray machines, ionizers, air samplers, under-carriage inspection systems, active traffic barriers, and other automated security devices. The results of the tests are to be recorded on an appropriate form provided by the Government as directed in the Post Orders.

6.3-2 Roving Posts

Security guards shall conduct patrols in accordance with routes and schedules established in the Post Orders and shall observe, detect, report, and respond to all

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suspected or apparent security violations. Roving security guards shall be responsible for maintaining logs, reports, and files of all incidents and occurrences encountered during the patrol tour. Patrol duties will be performed in a professional manner, with the security guards responsible for observing the environment, and, when necessary, questioning those persons whose activities arouse suspicion. Patrol security guards will serve as the first responder to all security alarms and emergencies occurring within the area of assignment.

Some posts may require a combination of fixed hours at a security guard booth and roving patrols. Security guards should adhere to the patrol schedule as outlined in the post orders or as directed by the COTR.

6.3-3 Traffic Control

When required by the Post Orders, security guards will direct traffic (vehicular and pedestrian), control parking, issue traffic courtesy violation notices, and observe the environment for suspicious vehicles or persons. Security guards may operate traffic control points and identify, delay, and detain all suspicious vehicles and personnel as necessary to maintain a level of security sufficient to ensure the safety and protection of all personnel, property, and resources within the facility.

6.3-4 Receipt, Use and Safeguarding of Keys

Based on the Post Orders and coordination with the COTR, security guards will be responsible for receiving and using keys and access control devices (i.e., “key cards,” lock combinations) that are issued for the guards’ use. Keys and access control devices shall be safeguarded and secured as sensitive assets as directed by Post Orders. All keys and access control devices are the property of the Government and are to be returned to the issuing agency at the termination of the BPA.

Security guards shall not be permitted to remove the keys and other access control devices from the facility premises unless specifically authorized by the COTR. Keys or access control devices that are missing, lost, unusable, and/or stolen shall be immediately reported to the FPS MegaCenter, the COTR, and the security guard’s supervisor as soon as the security guard detects the loss or the problem. Facility and equipment keys and cards are not to be duplicated unless approved and issued by the COTR / Inspector.

6.3-5 Security and Fire Systems

Security guards shall monitor and operate building fire alarm, environmental and intrusion detection systems, closed circuit television systems, automated access control systems, package and personnel screening systems, communications systems, and other protection devices or building equipment located on or near the post, in accordance with the Post Orders.

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When an alarm sounds, the security guard shall immediately report and record the incident as required by the Post Orders.

Security guards shall not disengage, shut off, remove, reposition, obstruct, or in any way interfere with the Government video surveillance cameras/systems.

Security guards shall immediately notify their supervisor, the COTR, and the FPS MegaCenter if any of the systems under their control malfunction, fail completely, or otherwise need maintenance.

6.3-6 Utility Systems

Security guards may be required to lock or unlock specific entrances/exits and turn on/off lights in their duty area at specific times as prescribed in the Post Orders.

During emergencies, security guards may be required to perform simple emergency- related functions that activate or deactivate building systems, such as heating/ventilation/air conditioning systems; circuit breakers/switches; and plumbing valves/switches. The required functions will be detailed in the Post Orders.

6.3-7 Building Rules and Regulations

Security guards will monitor and observe building occupants and visitors for compliance with the Federal Management Regulations (41 CFR 102-74) and the facility’s posted rules and regulations. Security guards shall also identify, report, delay, or detain those persons who violate the rules and regulations as appropriate and in accordance with the Post Orders.

6.3-8 Physical Security, Law and Order

Security guards shall maintain physical security, law and order as prescribed by statute, regulation, and Post Orders. Security guards are responsible for detecting, delaying, detaining, and/or apprehending persons attempting to gain unauthorized access to Government property or otherwise violating laws, rules, and regulations.

6.3.9Unauthorized Access

Security guards shall prevent, discover, delay, and/or detain persons attempting to gain unauthorized access to property and/or personnel at the facility being protected. Security guards shall report all such incidents in accordance with established procedures as detailed in the Post Orders.

6.3-10 Hazardous Conditions

In accordance with procedures in the Post Orders, security guards shall immediately report all potentially hazardous conditions and items in need of repair, such as

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inoperative lights, locks, security hardware, leaky faucets, toilet stoppages, broken or slippery floor surfaces, blocked emergency routes or exits.

6.3-11 Response to Injury or Illness

Security guards shall summon professional assistance in accordance with procedures in the Post Orders in the event of injury or illness to Government employees or others while in the building or on the grounds.

6.3-12 Additional Duties

Security guards shall turn off unnecessary lights; check safes and security containers, lock repositories, and cabinets; close and secure open windows; close and secure doors, gates and other facility access points; and perform any other additional duties as prescribed in the Post Orders. Security guards are not janitors, building maintenance staff, delivery persons, receiving officials, or mechanics, and will not be required or expected to provide any building systems services except the very basic functions as required in the Post Orders.

6.3-13 Reports, Records, and Testimony

Security guards shall prepare and maintain required reports in accordance with the Post Orders regarding security-related issues, such as accidents, fires, bomb threats, unusual incidents and unlawful acts, and provide these reports to those officials specified by the COTR.

While on duty, security guards shall verbally report threatening circumstances and potentially threatening activities they observe to the FPS MegaCenter and, when possible, to the COTR. Whenever possible, security guards are encouraged to report a serious or potentially serious problem before responding so that they may receive all necessary backup and support to lessen or eliminate the potential threat.

Security guards may be required to testify in various judicial proceedings on behalf of the Government. Security guards shall coordinate all BPA-related court appearances with the COTR and the vendors’ project manager. BPA-related court testimony on behalf of the Government shall take priority over all other vendor-scheduled duties. Security guards who are required to make a court appearance shall be remunerated by the vendor at the same hourly rate they would earn while on duty, and the Government shall in turn remunerate the Vendor. The vendor shall be required to invoice for the actual hours the security guard spent at court (including transit times from the duty station to the court), whether or not his/her testimony was used and/or provided (court delays are common, and multiple appearances by the testifying security guard may be required). Unless otherwise required by the COTR, vendor employees who are

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scheduled to testify on behalf of the Government shall appear for court testimony in full uniform, but without weapons/firearms.

If the guard is required for court and is not subpoenaed, the COTR / Inspector can request the guard’s presence, only if approved by the local US Attorney. The COTR / Inspector will advise in writing to the vendor that the guard is needed and the vendor will follow the steps outlined in paragraph 3 above.

The vendor shall provide qualified security guards to fulfill post requirements affected by vendor employees testifying on behalf of the Government.

6.3-14 Civil Disturbances

Security guards shall be required to perform other such functions as may be necessary in the event of situations or occurrences such as civil disturbances, attempts to commit espionage, sabotage, or other criminal acts adversely affecting the security and/or safety of the Government, its employees, property, and the general public lawfully in buildings or on the grounds under the control of the Government.

6.3-15 Emergencies

In case of an emergency condition requiring immediate attention, the Vendor's on-site supervisor or the shift supervisor when every possible, shall take action at the direction of or coordination with the COTR, to divert uniformed personnel from their normal assigned duties to meet the condition and summon appropriate assistance as may be required in the Occupant Emergency Plan. The Vendor shall immediately notify the Designated Government Official or Prime Tenant Agency, as applicable, of action taken, and shall immediately contact the FPS MegaCenter to report the same information. No additional cost shall be charged the Government for the diversion, and the Vendor shall not be penalized for the normal daily work not completed which was otherwise scheduled. Incidents of this nature shall be reported in accordance with procedures outlined in the Officer's Duty Book. As soon as the situation is resolved, the vendor’s employees should return to their assigned posts and duties.

6.3-16 Primary Security Responses

In some situations, security guards may be required to act independently as the primary security response until law enforcement assistance arrives.

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6.4Contract Security Guard Sign In and Sign Out

The vendor's employees shall sign-in when reporting for work and shall sign-out when leaving using the DHS Form 139 “Record of Time of Arrival and Departure from Building”. Security guards who patrol between buildings will sign in and out at each building visited. The Government shall specify the on-site registration points and the Vendor must use those points for this purpose. Vendor employees working on TAS/SAS posts will record "TAS/SAS" in the "Col. f” Purpose of Visit. Relief security guards shall sign in and out at each post and indicate Relief in RED in Col. F. Visiting supervisors are required to sign in red and will write SUPV in COL F. Black ink will only be used for guards who are in the productive role.

Each successively lower line on the Form 139 must be completed in chronological order without exception. Lines may not be left blank among signatures in any period. No more than one line may be used to enter a calendar date for separating individual workdays.

Erasures, obliterations, superimposed or double entries of any type on any one line are unacceptable and will not be credited for payment purposes. If errors in signatures, times, post numbers, or duty status are made on the Form 139, the vendor employee should draw a single line through the entire line on which such mistakes appear. The next line immediately below (or following on subsequent sheet's) will be used to record all information in the correct manner. The Vendor must attach a detailed memorandum of explanation to each Form 139 containing erroneous entries describing all mistakes made with the applicable valid lines of information, and for reporting the reasons for those mistakes.

The vendor may retain a copy of the Form 139. Original Form 139’s are the property of the COTR / Inspector who will pick up the forms for monthly auditing. .

No employee of the vendor shall provide more than twelve (12) hours of combined service on any one or multiple contracts administered by FPS in any twenty-four (24) hour period, unless the work periods are separated by an eight (8) hour non-duty period.

Reduction at Post -- In the event that posted guards are released due to weather closures or similar unforeseen occurrences, payment will be for the lesser of two hours or the post period balance, in addition to the services provided prior to the closure.

7Key Personnel

A.Under this BPA, the Contract Manager, Supervisors, Quality Control Monitors and Training Instructors are designated as “key personnel.” The vendor shall submit a Key Personnel Resume clearly detailing the individual’s qualifications and demonstrating that the proposed Key Personnel meet the requirements listed below.

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These resumes should be submitted to the COTR for concurrence and CO approval. If the proposed Key Personnel do not meet the requirements, the vendor shall attach a written waiver request that will cite both the areas where the proposed Key Personnel do not meet the requirements and a statement by the vendor explaining why the vendor considers the proposed Key Personnel to be qualified to hold the position. Waiver requests must adequately demonstrate that the proposed Key Personnel possesses the ability to effectively manage, supervise, or train security guards in a security guard contract of the size and scope described in this BPA/Task call.

7.1Contract Manager (CM)

A.The CM will have office space located in the State of Delaware within 20 miles of the Boggs Federal Building, 544 Kings St, Wilmington, DE, city limits. The space will be commercial, no less than 400 Sq feet, have on site bathroom facilities, sufficient furniture for hold training classes, file cabinets to hold guard certification folders and the space will be clearly marked with the company’s name and logo at the entrance.

The COTR will visit and approve the site prior to contract commencement.

The Contract Manager (CM) position requires a minimum of five (5) years of specialized experience. Specialized experience includes: project development and implementation from inspection to deployment; expertise in the management and control of funds and resources using complex reporting mechanisms; and demonstrated capability

in managing multi-task Contracts or subcontracts of various types and complexity.

B.The CM must have either completed a four year course of study leading to a bachelor’s degree with a major in any field of study, or have substantial and credible law enforcement, military, or business management experience that demonstrates the individual’s capacity to effectively manage a security guard Contract/task call of the size and scope described in this SOW.

C.The CM shall have complete authority to act for the Vendor during the term of the Task call. The duties of the CM shall not, under any circumstances, be performed by uniformed employees performing productive or supervisory hours under the term of the BPA/task call or any other guard Contract/task call administered by FPS. The CM shall have the authority to accept notices of deductions, inspection reports, and all correspondence on behalf of the Vendor. The CM will have the overall responsibility for implementing, monitoring, and upgrading the vendor’s quality control plan and is responsible for ensuring that the vendor’s work force complies at all times with the BPA requirements.

D.The CM shall be available during normal working hours (8:00 a.m. to 4:30 p.m.) within 30 minutes by telephone or in person to discuss problem areas. After normal duty hours or on weekends and holidays, the CM shall be available within one (1) hour.

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E.The vendor shall provide to the CO and COTR the name, telephone number, pager number (if any), cellular phone number (if any), facsimile number, e-mail address, and office address of the CM by the date of the first meeting after award of the BPA.

F.The CM is a salaried managerial position not specifically required in the line item(s) identified in this SOW, therefore, the vendor shall factor all costs associated with providing a CM into its offering prices (e.g., overhead/G&A).

7.2Supervisor

Each supervisor shall have a background with a minimum of two (2) years of successful experience in field supervision (civilian community law enforcement, military service law enforcement, or commercial/industrial security guard service). The Vendor may propose, by written request, an employee for a supervisory position who lacks the above experience, provided that the vendor offers evidence of similar leadership experience. The acceptance of such an alternative shall be at the discretion of the CO. The terms "Area Supervisor," “On Site Supervisor,” and “Supervisor” are interchangeable and mean a person who has authority to act for the vendor on a day-to- day basis at the work site.

The vendor shall provide the name(s), telephone number, pager number (if any), cellular phone number (if any), facsimile number, e-mail address (if any), and office address of the Area Supervisor(s) by the date of the first meeting after award of the BPA.

The vendor shall provide the level of supervision sufficient to meet the BPA requirements.

All supervisors shall be required to sign the Form 139 upon visiting the building and to sign out on the same form upon leaving the building. In the column entitled “Purpose of Visit”, Col. F, the supervisor shall write the abbreviation “SUPV” to indicate supervision. These logs shall be used by the Government to ascertain the level of supervision being provided to the security guards working under this BPA.

Supervisors can not provide supervision and a break / relief at the same time

All costs associated with the vendor’s supervision must be factored into the offering prices, as they will not be itemized or paid for separately by the Government after BPA award.

8Work Scheduling Procedures

The vendor shall be responsible for scheduling all work and notifying security guards of their work schedules in a manner consistent with effective BPA management. When

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requested by the CO or COTR, the vendor shall furnish a copy of the most current schedule to the Government.

9Contract Guard Labor Category

Only DOL category Guard II security guards may be utilized to perform services under this BPA. All category Guard II security guards must be firearms qualified.

10 BPA Effort Required

10.1BPA Effort Required – Productive Hours

The minimum productive hours required by the Government will be specified on each call issued.

10.2BPA Effort Required – Supervisory Hours

A.Specific hours of supervision will not be required under this to BPA. Instead, the vendor shall be responsible for providing a level of supervision sufficient to ensure effective performance by the productive security guards over the course of this BPA..

B.In the event that the Government determines that the supervision provided by the vendor is insufficient to effectively manage the security guards, the Government and vendor shall meet to discuss the vendor’s Supervision plan and ways in which the vendor’s performance can be improved, at no additional cost to the Government.

10.3BPA Effort Required – Reserve Security Guard Force

The vendor shall be required to maintain, at all times, an on-call reserve force. This reserve force shall be of sufficient size to provide the amount of temporary or emergency staffing (TAS/SAS) services (e.g., services in the event of a natural disaster, civil disturbance, or other unanticipated event). The vendor shall ascertain how this reserve security guard force shall be acquired and maintained. All reserve security guards shall meet the minimum qualification standards required in this BPA before working any post under this BPA.

The Government strongly recommends that the vendor maintain a reserve force equivalent to at least 10% of the existing security guard force at any given time.

The vendor should factor the costs for maintaining a reserve security guard force into the offering prices, as they will not be itemized or paid for separately by the Government after BPA award.

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11 Training

11.1General

All security guards and uniformed supervisors working under this BPA must complete the required training and pass the required written examination. Vendor security guards and uniformed supervisors who worked under the predecessor BPA must maintain valid certifications and suitability .All newly hired vendor security guards with no prior experience under the predecessor or other current FPS security guard service Contract must take the following training and pass the written examination prior to working under this BPA.

The Vendor shall be responsible for providing the CO and COTR a copy of its Training Plan and proposed Training and Qualifications Schedule within 10 calendar days after award of the BPA. The vendor shall notify the COTR of any changes to the proposed Training and Qualifications Schedule not less than 10 calendar days before the date of the training session.

The Vendor bears the entire responsibility for scheduling and coordinating with FPS for the Government-provided training courses, the written examinations & weapons qualifications. Government firearms monitoring, testing and training will take place Monday through Friday excluding Sat. Sun. & Holidays or on a mutually acceptable date and time of the COTR / Inspector.

The vendor shall also bear all costs and responsibilities related to their employees’ attendance at the training and examinations, including all expenses for transportation, lodging, and meals (as may be necessary). The vendor shall provide remuneration to their employees at the same hourly rate/salary they would receive for on-the-job training. All training-related costs must be factored into the offering price, as they will not be itemized or paid for separately by the Government after BPA award.

The CO, COTR, or any FPS personnel shall be allowed to observe any training and qualifying sessions sponsored or provided by the vendor without any advance notice. The purpose of such observation is to ensure that the vendor is adhering to the training syllabus and is complying with the stated training requirements defined in this BPA. Vendors will submit to the COTR / Inspector a training schedule (location and subject matter) 7 days in advance of the training.

11.2Training Requirements by Position

This subsection details the training requirements that must be successfully completed by all uniformed vendor employees. Training certifications are required for individual vendor employees. The vendor shall maintain copies of all training certification in its personnel files and provide copies to the CO or COTR immediately upon request.

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11.2-1 Security Guards

A. All productive and supervisory security guards working under this BPA must complete and pass contractor training prior to working on this contract. The Government will provide to the vendor one copy of the Security Guard Information Manual (SGIM). The vendor shall be responsible for photocopying the manuals for their employees’ use, at no cost to the Government. The SGIM shall be provided to vendor’s employees on the first day of their basic training course.

B.“One-time only” courses are defined as courses that, if the employee successfully completes, do not have to be taken again during the BPA term. One-time only courses are (1) Vendor Basic and supervisory training; (2) FPS Basic training; (3) the written exam., FPS Magnetometer / X-Ray training. However, additional training may be required on Magnetometer/x-ray if or when the equipment or technology is changed or failure of a guard during an FPS penetration test. The training certifications are transferable to other FPS security guard service contracts, provided that the Vendor can furnish evidence (e.g., a valid, signed certification) that the training was successfully completed during the predecessor contract.

C.Each vendor employee, whether productive or supervisory, must take and complete

40 hours of refresher training within three (3) years of the previous (basic or refresher) training conclusion date.

11.2-2 Supervisors

All uniformed supervisors working under this BPA must successfully complete all training established for productive security guards including x-ray and magnetometer training. In addition, supervisors must complete nine hours of supervisory training based on a vendor-provided Supervisory Training Manual. Following completion of basic training, the supervisors will be required to take and pass the basic written examination.

Supervisors shall not be permitted to work under this BPA without having passed the basic training, written examination for basic training, the basic firearms course, firearms practical qualification, and the vendor Supervisory Training.

11.3Written Examination

Upon the Contract employees’ completion of the basic training class and a favorable pre-employment suitability, the Vendor must schedule with FPS the Government- administered written examination. This exam will test their employees’ familiarity with and understanding of the information contained in the SGIM. The test has 50 multiple- choice questions. All of the questions on the test are taken verbatim from the SGIM.

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The passing score for the examination is 70% (35 questions correct out of 50 possible questions).

If a Contract employee does not pass the examination on the first attempt, s/he will be given one additional attempt within 90 days from the date of the first failed attempt to pass the written examination. If the Contract employee fails after the second attempt, s/he must wait one (1) year to re-train and re-take the examination and will not be permitted to work under any FPS Contract during that one-year waiting period. If a Contract employee fails the examination on the first attempt, but waits longer than 90 days to re-attempt the examination, s/he must wait one (1) year to re-train and re-take the examination and will not be permitted to work under any FPS Contract during that one-year waiting period. After the one (1) year suspension period has expired, the guard is considered a new hire.

No waivers shall be granted regarding the testing policies and procedures.

11.4Weapons Training and Qualification – 9 MM Semi-Automatic

Firearms qualifications will be monitored by an FPS COTR / Inspector. Qualification not monitored by an FPS official will not be deemed acceptable for the purpose of this BPA.

The Vendor is responsible for providing forty (40) hours of weapons training prior to sending the Contract employees to a firing range for the initial range qualification test session. Of the forty hours, thirty-two (32) hours will be actual training/shooting time on a firing range.

The Vendor employee must carry the same weapon, identified by its serial number, with which they qualify on the firing range. The Contract employee must qualify using their duty ammunition.

For the purposes of this BPA, the Government requires that each Contract employee who receives firearms training shall fire at least 500 rounds of ammunition during the course of range training. The Vendor shall factor into the offering price the cost of ammunition. Ammunition shall not be itemized or paid for separately by the Government.

Each firearms qualification “session” consists of no more than two (2) attempts to qualify. If unsuccessful, the second attempt must be completed immediately after the first attempt. A qualifying score is 80% or better. See Exhibit 4E. If the contract employee fails to qualify during the first session, the employee must receive 8 hours of remedial training, to include classroom and range time before attempting to qualify at a second qualification session. The Vendor is responsible in determining what training the employee will need to complete in order to successfully qualify. After failing the second qualification session, firearms qualification may not be attempted for a period of six (6) months. The Vendor shall document the employee’s file with any and all remedial training given to enable the employee to pass the firearms course. The Government

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shall not be liable for compensating the Vendor for any additional expenses or costs incurred by the Vendor to enable Contract employees to annually re-qualify on the course.

Any Contract employee, who has successfully completed a 40 hour firearms course under a predecessor FPS Contract may be exempted from the 40 hours of firearms training, provided the Vendor can furnish adequate proof (e.g., a valid, legible copy of a Training Certificate or firearms certification) that such training was successfully completed. The COTR shall have the sole discretion to accept or deny proposed exemptions from training based on prior training experience. Prior successful training completion by the Contract employee shall not exempt the Contract employee from the annual range qualification requirements.

If the weapon platform required under this BPA is different from the guard’s previous qualification, the Vendor is responsible for providing adequate weapon transition training. The training plan shall include a weapons transition-training plan, if applicable.

Unless prohibited by state or local law, all weapons range training and qualifications (whether on an FPS range or a commercial range) shall be conducted using current FPS targets only. The Vendor shall furnish an adequate supply of targets for weapons qualifications (ICE QT). Targets shall have a cardboard backing of equal or greater size than the target itself. If the target is non-turning a shot timer shall be used. The Vendor shall factor the cost of the targets into the offering prices, as they will not otherwise be paid for by the Government after BPA award.

11.4-1 Annual Firearms Re-Qualification

A.The Vendor shall ensure that all Contract employees receive the training or range time necessary to successfully re-qualify on the practical firearms course annually. Any guard attempting annual re-qualification who fails to re-qualify is no longer certified to carry a weapon and shall not be permitted to work on an armed post. The costs of such preparations should be factored into the offering prices, as it will not be itemized or paid for separately by the Government.

B.Successful firearms range qualification by Contract employees as part of a state or local firearms permit/license issuance process shall not be considered an acceptable replacement or substitute for the annual firearms qualification required by this BPA.

C.The Vendor shall provide the necessary weapons and ammunition for training and qualifications. The vendor shall provide a list of serial numbers of Vendor-provided firearms and the guards assigned to each weapon for qualifications 48 hours prior to scheduled training and qualification to the FPS COTR / Inspector. All Vendor-provided weapons used for qualifications of Contract employees shall be inspected and approved by the vendors firearms instructor prior to use on any firing range. No Contract employee shall have in their possession any ammunition for firearms at any time. The

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Vendor shall be responsible for licenses and permits required for weapons during transit between the employee dispatch point and the range.

11.5Minimum Age for Firearms Licensing

Notwithstanding the minimum age requirement cited elsewhere in the Statement of Work, the Vendor must follow Federal, state and/or local licensing requirements for Contract employees. In most areas the minimum age requirements for armed security guard personnel is twenty-one (21) years of age.

In the event that there is a legal licensing requirement regarding the minimum age for a security guard, that requirement shall take precedence over the BPA’s stated acceptable minimum age.

11.6FPS-Specific Training

All Contract employees must receive FPS-specific training. The COTR and the Vendor will schedule the site(s) and date(s) of the training session(s) after the award of the BPA and prior to the BPA start date. See Exhibit 4C.

Security guards and uniformed supervisors who worked under the predecessor Contract may be exempt from this training, provided the Vendor can furnish adequate proof that such training was successfully completed (e.g., a valid, legible copy of a Training Certificate). The CO shall have the sole discretion to accept or deny proposed exemptions from training based on prior training experience.

11.7Government-Provided Magnetometer/X-Ray Training

All Contract employees shall receive eight (8) hours of Government-provided training on the use and handling of magnetometers and/or x-rays. Upon completion of this training, the FPS Training Representative will issue each Contract employee a certificate of training completion. This certification is transferable from contract to contract.

11.8CPR/AED/First Aid Training

Any Contract employee that does not possess valid and current CPR, AED and First Aid certification cards are not considered qualified to perform on this BPA.

The Vendor is responsible for scheduling, obtaining, and covering all costs associated with providing CPR, AED, and First Aid training to all employees assigned to work under this BPA. CPR and AED training and certification must include adult, youth, and infant training modules. Training certification shall be valid for the period stated on the card(s). Prior to the expiration of the CPR and AED certification, the Contract employee must become re-certified. Recertification training shall be a minimum of 8 hours and cover adult, youth, and infant CPR procedures as well as AED procedures. The

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Government requires that each CPR/AED course MUST provide practical training (e.g., on “dummies”) on resuscitation techniques based on Red Cross or American Heart Association techniques. If the Vendor is uncertain as to whether a training provider is acceptable, the COTR will provide advice and guidance to the Vendor as to which training provider(s) are acceptable.

Upon expiration of the First Aid certification, the Contract employee must become re- certified. Recertification training shall be a minimum of 2.5 hours.

A post is considered “open” if manned by unqualified contract employees.

11.9Other Special Training

The Vendor is responsible for providing any training required by state or local jurisdictions pertaining to the use or carriage of any lethal or less-than-lethal weapons (i.e. expandable or straight police baton, sprays), equipment, or devices required in this Task call.

In certain cases, the Vendor’s employees will receive special training that will be given by the tenant agency or by FPS. The number of training hours and the posts to which the special requirements apply will be provided when the requirement arises. The Vendor will be required to schedule the training, to compensate all security guards for off-duty training at their regular hourly rate/salary, and to ensure that all posts are manned while training is in progress.

11.10Training of Replacement Employees

All replacement employees shall meet the training and testing requirements specified in this Subsection at no cost to the Government.

11.11Schedule of Provided Training and Testing

The Vendor shall schedule and coordinate Government provided training and testing with the COTR / Inspector. Government training can only be scheduled after BPA award.

11.12Government Provided Training - Failure to Attend

The vendor shall ensure that the employees attend all scheduled training and examination/qualification sessions. The term ‘absence’ includes any person properly scheduled for training/testing and who fails to report to the appointed place at the proper time and date. An absence may be excused or unexcused. The FPS Training Instructor shall compile a list of all employees who have an unexcused absence for each day of training and will forward this list to the CO.

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11.13Training Waivers

In certain rare circumstances, such as emergencies or significant, unanticipated increases in required services, the CO may temporarily waive the time frames in which training and/or testing must be provided before a Contract employee can work under the BPA. However, all such waivers must be requested in writing by the Vendor, citing the specific reasons why the time frame for training/testing should be temporarily waived, and citing a specific deadline in which the required training/testing will be successfully completed by the Contract employee, not to exceed 120 calendar days. Under no circumstances shall a Contract employee work under a temporary waiver without the CO’s written consent. If the CO grants a temporary waiver for the time frame requested by the Vendor, the Vendor shall abide by that time frame and, upon expiration of the temporary waiver deadline date, shall have completed the training/testing requirements or shall remove the affected Contract employee(s) from the BPA.

The training and testing requirements shall not be permanently waived.

12 Medical and Physical Qualifications

12.1General

The Vendor shall ensure all uniformed employees working under the BPA meet the medical requirements described in the following sections. The Government will not grant any waivers of the medical standards.

The Vendor is also responsible for ensuring that all uniformed employees are able to perform the essential functions described below, with any reasonable accommodation. If one of the Vendor's employees alleges that s/he has a disability and requires a reasonable accommodation to perform the essential functions of the job, it is the Vendor's sole responsibility to discuss reasonable accommodation with its employee and to decide what accommodation, if any, to provide at its own expense.

The Vendor, not the Government, is responsible for complying with all provisions of the Americans with Disabilities Act of 1990 (Pub. L. 101-336) (ADA) and the Rehabilitation Act of 1973 (29 U.S.C. -2.2)

12.2Medical Standards

The Vendor shall require all of its employees, who are prospective FPS contract guards, to undergo a pre-employment medical/physical examination and every three years thereafter. The Vendor shall ensure that all of its uniformed employees meet the medical standards set forth below. Examinations shall be administered by a licensed physician and documented on a Standard Form (SF) 78.

The Vendor shall fully and accurately complete Section 4 of the SF 78 based on the medical standards and essential job functions set forth in the BPA. All guards

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(productive and supervisory) must meet the health certification requirements listed in the SF 78. The Vendor shall submit a completed SF 78 for each employee to the COTR prior to any Contract employee being permitted to work under the Contact.

If an employee of the Vendor claims that s/he has a disability that prevents him/her from meeting the medical standards or performing the essential job functions, it is the Vendor’s responsibility to obtain medical verification of the disability and to provide reasonable accommodation, if necessary, at its own expense. The COTR will review all medical documentation to ensure that it is complete and in compliance with the BPA. No guard shall be permitted to work under the BPA until the certificate and medical documentation has been reviewed and approved for compliance with the BPA by the COTR.

All Contract employees must meet the following medical standards:

Vision: Applicant must have binocular vision and must not test less than 20/20 (Snellen). Corrected vision must not test less than 20/20 in one eye and 20/40 in the other eye. An applicant who has undergone a Radial Keratomy or laser correction procedure to correct his or her vision to an acceptable level will be considered medically qualified for this position. Near vision, corrected or uncorrected, must be sufficient to read Jaeger Type 2 at 14 inches. Applicant must be able to distinguish basic peripheral vision.

Hearing: Applicant must be able to hear the whispered voice at 15 feet with each ear. Using an audiometer for measurement, there should be no loss of 30 or more decibels in each ear at 500, 1000, and 2000 CPA levels. Use of a hearing aid is authorized.

Speech: Individual must be able to speak clearly and distinctly. Any disease or condition that significantly interferes with the individual’s ability to speak is a disqualifying factor.

Cardiovascular System: Any disease or condition that interferes with cardiovascular function and the individual’s safe and efficient job performance is a disqualifying factor.

Chest and Respiratory System: Individual must have a healthy respiratory system. Any disease or condition that interferes with respiratory function and the individual’s safe and efficient job performance is a disqualifying factor.

Gastrointestinal System: Individual must have a healthy gastrointestinal tract. Any disease or condition that interferes with gastrointestinal function and the individual’s safe and efficient job performance is a disqualifying factor. An ulcer active within the past year may also be a disqualifying factor.

Genitourinary System: Individual must have a healthy genitourinary system. Any disease or condition that interferes with the individual’s safe and efficient performance of the job is disqualifying.

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Endocrine and Metabolic Systems: Any condition affecting normal hormonal or metabolic functioning and response that is likely to adversely affect the individual’s safe and efficient job performance is a disqualifying factor.

Musculoskeletal System: Any condition that adversely impacts on the individual’s movement, agility, flexibility, strength, dexterity, coordination, or the ability to accelerate, decelerate, or change directions, and that is likely to adversely affect the individual’s safe and efficient performance of duties, is a disqualifying factor.

Hematology System: Any hematological condition that is characterized as chronic has caused a hematological crisis, or adversely impacts the individual’s safe and efficient performance of duties is a disqualifying factor. Such conditions may include anemia or thrombocytopenia.

Neurological Systems: Any disease or condition that interferes with the individual’s central or peripheral nervous system function and that is likely to adversely affect the safe and efficient performance of duties is a disqualifying factor. Any condition with loss of motor skills, muscle strength, cognitive function, coordination, or gait; sensory loss (limb, hearing, or vision); tremor; pain; or effect on speech is a disqualifying factor.

Psychiatric Disorders: Any disorder that affects the individual’s judgment, cognitive function, or the safe and efficient performance of essential job functions, is a disqualifying factor.

Dermatology: Any disease or condition that may cause the individual to be unduly susceptible to injury or disease as a consequence of environmental exposures, including the sun, or which results in restricted functioning or movement and thereby impairs the safe and efficient performance of essential job functions is a disqualifying factor.

Medication: The individual’s use of medications such as narcotics, sedative hypnotics, barbiturates, amphetamines, or any drug with the potential for addiction, that is taken for extended periods of time (e.g., beyond 10 days), or is prescribed for a persistent or recurring underlying condition, is a disqualifying factor.

Organ transplantation and prosthetic devices: Any transplantation or prosthetic device that adversely affects the individual’s ability to safely and efficiently perform essential job functions is a disqualifying factor.

12.3Physical Demands

Contract employees are expected to be physically able to perform the following tasks or functions in the performance of their assigned duties:

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Frequent and prolonged walking, standing, sitting, and stooping, up to 12 hours per day, either indoors or outdoors, during daytime or nighttime. Outdoor posts may require the individual to withstand extreme heat, humidity, cold, and/or severe weather (e.g., snow, sleet, rain, hail, wind) for up to four hours without shelter. Many posts have no chair/seating available; thus, the individual must be able to stand for up to four consecutive hours.

Frequent contact with the general public, law enforcement, and dispatch center, requiring the ability to speak clearly and distinctly and remain calm in stressful situations (e.g., confrontations with angry, distraught, disturbed, or violent persons).

Ability to remain on post up to four consecutive hours without eating, drinking, or relieving bladder/bowels.

Ability to maintain a high degree of alertness for up to 12 hours, with the ability to mentally and physically react quickly to a variety of unexpected and dangerous situations. Use of senses (sight, hearing, smell, touch) is necessary to discern unusual or dangerous situations.

Ability to use post security equipment (magnetometers, X-rays, CCTV); ability to use handcuffs, baton, and (where required by post assignment) firearm at any time while on duty.

Ability to read post assignments, writes reports, and responds to both routine and emergency dispatches/orders.

Ability to subdue violent or potentially violent or disturbed individuals, or intervene in a crisis situation (e.g., provide emergency first aid/CPR while waiting for arrival of paramedics or other emergency personnel), and

Occasional running, sprinting, lifting heavy weights, moving heavy objects, climbing stairs (e.g., in responding to emergencies, ensuring timely and complete facility evacuations, giving pursuit, etc.).

Individuals deemed incapable of performing the above tasks or functions will be removed from the BPA upon the CO’s request.

The Vendor shall be responsible for encouraging and promoting employees assigned to this BPA to maintain an ongoing and regular program of physical fitness, at no cost to the Government.

12.4Initial and Recurring Screening for Illegal Drugs

As part of the medical examination, (every 3 years) all Contract employees must submit to an initial urine drug screening that tests for the following five (5) substances at the

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following cutoff levels (nanogram per milliliter, ng/ mL):

The Vendor will perform random drug screening of 5% of the guard force assigned to this BPA over a 12- month period. Contract Security Guards must resubmit to a urine drug screening upon renewal of physical forms every three years.

Drug screening methodology shall conform to the U.S. Department of Health and Human Services Substance Abuse and Mental Health Services Administration’s (SAMHSA) “Mandatory Guidelines for Federal Workplace Drug Testing Programs.” These guidelines can be accessed via the Internet at: www.health.org/GDLNS-94.htm or at: http://wmcare.samhsa.gov.1 The Vendor is strongly urged to use one of the laboratories listed on SAMHSA’s “Current List of Laboratories Which Meet Minimum Standards To Engage in Urine Drug Testing for Federal Agencies,” which is accessible via the Internet at: www.health.org/labs/index.htm or at: http://wmcare.samhsa.gov;. This list is updated on a monthly basis. If the Vendor chooses to use a laboratory not shown on SAMHSA’s current list, the Vendor must verify whether the laboratory’s methodology conforms to SAMHSA’s guidelines prior to utilizing that laboratory to perform drug screenings.

Other drug testing methods (hair, sweat patch, etc.) are commercially available but are not acceptable for the purposes of this BPA, due to widely varying standards of testing and laboratory reliability results. However, if SAMHSA does issue guidelines on alternative drug screening methods, the BPA may be modified to permit the use of those methods.

The presence of a positive reading for any of the above substances over the designated cutoff level for that substance shall automatically disqualify an applicant from working under this or any other FPS security guard services contract. Since most drugs are metabolized within a short period of time (from several hours to several days), the Vendor shall not permit any applicant to take multiple tests in order to receive an acceptable reading.

The Vendor is responsible for all costs associated with obtaining the medical evaluation and drug screening for each Contract employee. All costs must be factored into the offering prices.

12.5Government Requested Screening

1The cutoff level for Opiate metabolites listed in the internet-ready guidelines is 300; however, that number has been revised by SAMHSA and the new cutoff level is shown in paragraph above.

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The CO or COTR shall have the express right to request targeted urine drug screenings where there is a reasonable belief by the Government that the Contract employee(s) may be under the influence of or using illegal substances. Targeted screenings shall be conducted in a similar fashion to random screenings, with the exception that the CO will advise the CM in writing that s/he requests a drug screening of a specific security guard. Once the written request is received, the CM shall arrange for the test to be conducted as soon as possible, but not later than three working days. The Vendor shall pay the Contract employee the normal hourly rate/salary for all time associated with taking the screening. Each screening shall follow the guidelines described in paragraph 15.4 above.

Contract employees who undergo targeted urine drug screenings may continue working under the BPA until the results have been provided to the Vendor. In the event that the results of any urine drug screening are negative, the Government shall bear the expense of the screening. This does not apply to the pre-employment urine drug screening. In the event that the results are positive, the Vendor shall immediately remove the Contract employee(s) with a positive reading from the BPA and immediately inform the COTR and CO of the result and the employee’s removal from the BPA. Additionally, the Vendor shall bear all the expenses relating to the test for the employee(s) with the positive reading.

Any Contract employee who undergoes either a random or targeted urine drug screening and tests positive for any of the substances shown above shall be permanently disqualified from working under this or any other FPS security guard services BPA. Since most drugs are metabolized within a short period, the affected Contract employee shall not be authorized to take additional tests to achieve an acceptable reading.

13Conduct of Vendor Personnel

A.In accordance with the SGIM, the Vendor shall be responsible for maintaining

satisfactory standards of employee competency, conduct, appearance, and integrity, and shall be responsible for taking such disciplinary action with respect to his employees as may be necessary. The COTR may recommend to the CO that the vendor immediately remove any employee from any or all locations where the vendor has contracts with the FPS if the employee is not maintaining satisfactory performance in accordance with the BPA or the SGIM. Additionally, the employee may be removed if he/she has been disqualified for employment suitability, performance suitability, or security reasons, or who is found to be unfit for performing security duties during his/her tour of duty. The CO will make all determinations regarding the removal of any employee from any or all locations where the vendor has contracts with the Federal Protective Service. In the event of a dispute, the CO will make the final determination. Specific reasons for removal of an employee will be provided to the Vendor in writing.

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Notification of Arrest: Guards working under this BPA shall notify the vendor within 12 hours of their arrest. The vendor will notify the COTR within 12 hours of the guard’s notification. Failure of the guard to make notification may result in a request of removal from this BPA.

14Vendor Employee Reinstatements

When the Government takes action that may impact upon the suitability or work fitness status of a vendor employee, the vendor may appeal the decision to the CO.

If the CO made the initial decision, a senior manager within the FPS Regional Office or headquarters Security and Law Enforcement Division will review the appeal. The appeal decision will be provided to the Vendor in writing with a brief explanation of the decision to uphold or reverse the CO’s decision.

While the appeal is being considered, the employee shall not work under this BPA.

15 Government and Vendor Furnished Property

15.1General Information

The vendor shall be provided and shall use or operate in a responsible manner Government furnished property deemed necessary by the Government to aid the Vendor in the performance of work. The Vendor is solely responsible for the care and accountability of all Government provided equipment in accordance with the terms and conditions of this BPA.

The Vendor shall provide an inventory of Government furnished property (GFP) on a monthly basis. The inventory shall include all Government furnished equipment, uniforms, and non-expendable supplementary equipment.

15.1-1 Use of Government Property

Government property shall be used for official Government business only in the performance of this BPA. The vendor or the vendor’s employees shall not use government property in any manner for any personal advantage, business gain, or other personal endeavor. The vendor shall reimburse the Government for expenses associated with misuse or abuse of Government furnished property or equipment by the Vendor’s employees.

The vendor will certify in writing all licenses and permits issued to the vendor or vendor employees required by law for the use and operation of Government furnished property or equipment.

15.1-2 Accountability of Government Property

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All property furnished by the Government under this BPA shall remain the property of the Government. Upon termination or conclusion of the BPA, the vendor shall render an accounting of all such property that has come into their possession during the course of the BPA. A Government property receipt form will be used for the vendor to acknowledge the receipt of all Government-issued property.

Any property furnished by the Government to fulfill BPA requirements, which is lost or damaged resulting from improper use or negligence by the vendor's employees, shall be repaired or replaced by the Government. The cost of such repairs or replacement shall be deducted from the vendor's payment. Additionally, the vendor shall remunerate the Government for expenses associated with the misuse of telephones or other Government furnished office equipment by the vendor’s employees. Vendor employees who misuse, willfully damage, or willfully destroy Government property may be removed from the BPA and may face further penalties as deemed necessary by the Government.

Unless otherwise specified, the Government is responsible for the repair and maintenance of Government furnished property. The vendor is responsible for the timely reporting, as identified herein, to the COTR of any property deficiencies or losses. The vendor shall identify loss or damage to Government-furnished property to the COTR as soon as possible, but not later than 24 hours after discovery by the vendor. To ensure timely discovery and reporting, the vendor shall perform monthly inventories of all Government-furnished property. Inventory reports shall be in writing using a Government form or format approved by the COTR.

15.1-3 Safeguarding Government Property

The vendor shall take all reasonable precautions, as directed by the Government or, in the absence of such direction, in accordance with sound industrial practices, to safeguard and protect Government property.

If the work under this BPA requires that the vendor’s employees have access to classified, confidential, proprietary, sensitive, personal, business, technical, or financial information (property) belonging to the Government or to other private parties performing or seeking to perform work for the Government, no employee of the vendor shall be authorized to read, photocopy, remove, or otherwise appropriate such information for his/her own use or disclose such information to third parties unless specifically authorized in writing by the CO. Violations of this policy may result in Contractual actions being taken, up to and including termination for default. Additionally, the Government may pursue any legal remedies at its disposal if the unauthorized use of the information/property is prosecutable under law.

15.2Vendor Furnished Property

15.2-1 General Information

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The vendor shall furnish and maintain in acceptable condition, at no cost to vendor’s employees, all items of uniform and equipment necessary to perform work required by the BPA (including each call issued under this BPA). The vendor is solely responsible for the quality and performance of all Vendor-provided equipment used in performance of this BPA.

The vendor shall provide an inventory of Vendor Furnished Property (CFP) on a quarterly basis. The inventory shall include all vendor furnished equipment, uniforms, and non-expendable supplementary equipment.

15.2-2 Equipment Plan

The vendor will be required to furnish some or all of the types of equipment described herein.

Communications equipment. The vendor shall obtain all applicable permits in accordance with Federal Regulations for the operation of such radio equipment. A copy of all such permits shall be delivered to the COTR upon request prior to the utilization of designated frequencies. The Government may identify the radio frequencies to be used by the vendor. The vendor must ensure useful availability of all vendor furnished communications equipment on a continuous basis. The vendor shall immediately provide fully operational substitute communications equipment in the event any equipment is temporarily inoperable.

All facilities with one (1) guard post require a mobile communication device that has the ability to communicate directly with a 911 operator, local inspector and the FPS Mega center. In addition, facilities with multiple posts / guards are required to have the ability to communicate guard to guard.

Vehicles. The vendor shall obtain all applicable permits, titles, inspections, and registrations in accordance with applicable Federal, state and local laws for the operation of vehicles. All costs for the operation and maintenance of vehicle(s), including all license and insurance fees, shall be borne by the Vendor.

Firearms, ammunition, and less-than-lethal weapons: Modifications to firearm mechanisms must comply with manufacturers’ specifications and requirements. Ammunition must be acquired from a commercial source.

Firearms shall be furnished by the vendor to equip each armed guard and supervisor with their own individually assigned firearm. Firearms shall be issued to each individual and not to the post(s) to which they are assigned. All weapons must be new (not used or refurbished) and the property of the vendor

The vendor shall obtain all applicable permits, licenses, and registrations in accordance with applicable Federal, state and local laws for the acquisition, carriage, and use of

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firearms and ammunition. All costs associated for the acquisition and maintenance of firearms, including all license and insurance fees, shall be borne by the vendor.

The vendor shall provide all training for primary and any additional or intermediate weapons used under the BPA.

Unless stipulated otherwise in a call, no firearms or ammunition shall be stored on the premises. All firearms shall be stored off site. The vendor and their employees will take all necessary precaution to secure company weapons, per state and local requirements

The amount and type of ammunition, including additional rounds for contingency: The additional ammunition shall be provided, stored, and secured by the vendor. Old duty ammunition will be periodically rotated with new ammunition.

The vendor employee shall inspect his/her issued firearm at the commencement of each tour of duty. Each firearm shall be cleaned and oiled in accordance with manufacturer specifications regularly to ensure optimum operating condition. All firearms will be loaded with approved ammunition, including one round in the chamber prior to the security guard’s tour of duty.

The vendor shall provide a list of serial numbers of firearms issued to the guards to the COTR prior to the BPA performance date. The list shall be kept current; any changes shall be documented and forwarded to the COTR within one (1) week of the change.

15.2-3 Uniforms

As specified in Exhibit 2C, the vendor will be required to furnish some or all of the types of uniform items. The cost of uniform items shall be factored into the BPA price.

The vendor’s security guard force uniforms shall be a color and style in general use by large security guard or security organizations and shall be readily distinguishable from those of state, local, and FPS law enforcement personnel. All security guards performing under this BPA shall wear the same color and style of uniform and maintain a professional and neat appearance at all times during their tour of duty.

Security guards are expected to comply with standards for wear and care of uniform items in accordance with the SGIM (Security Guard Information Manual).

15.2-4 Supplementary Equipment

The vendor will be required to furnish some or all of the types of supplementary equipment. Security guards shall not possess any unauthorized supplemental or personal equipment (e.g., equipment not issued by the vendor or required by the BPA). Security guards who are found to possess any unauthorized equipment while on post shall be removed from the BPA.

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16 Regulations, Handbooks, and Other Applicable Documents

FPS regulations contain the basic procedures for the operation, maintenance, and protection of property. The primary regulations and related procedures to be followed by the vendor are listed below. Supplementary regulations, which are provided to the vendor by the CO or his/her authorized representative shall also be in effect and will be incorporated by BPA modification.

An Officer's Duty Book shall be furnished by the COTR and maintained by the vendor at the central control point and shall contain complete duty instructions for emergency procedures.

A separate loose-leaf binder shall be furnished by the COTR and maintained by the vendor at each additional fixed post and will contain only those items of duty instructions pertinent to that specific post.

Officer’s Duty Book, Post Orders, and any supplemental memoranda, directives, or other information is considered Sensitive but Unclassified/Law Enforcement Sensitive information. The vendor and its employees are restricted from disclosing this or any other operational information to individuals outside of the FPS/Vendor community. The Officer's Duty Book shall not be removed from Government property, or reproduced or copied in any manner unless properly authorized, in writing, by the COTR.

Conduct on Federal Property (FMR 41 CFR 102-74) placards are posted in buildings under the charge and control of the General Services Administration and are applicable to all persons entering in or on such property.

Security Guard Information Manual (SGIM) handbook contains the information all security guards and supervisors must read and be familiar with prior to assuming duties under this BPA. The COTR shall give the Vendor one (1) electronic copy of this manual at the pre-performance meeting held shortly after BPA award. The vendor shall provide to each uniformed Contract employee a legible, securely bound copy of the SGIM upon beginning the basic training course at no cost to the employee.

17 Security Guard Certification /Security Requirements

17.1General

All personnel performing on this BPA must pass a suitability determination conducted by the Government. Vendor personnel will not be able to perform under this BPA until appropriate suitability determinations have been made. The Government will provide all necessary forms at the time of BPA award. The DHS Office of Security will accept only complete and legible security packages. Therefore, all personnel must provide the required information and documents to the COTR within 10 calendar days after BPA award.

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The vendor should follow the procedures listed below to obtain an FPS certification card, ICE form 78-3527 for each vendor’s employee:

Conduct an initial employment screening to determine whether the prospective employee meets the vendor’s specific hiring requirements and the BPA eligibility requirements, including medical and drug testing (see Section 15 above);

Submit the suitability package to the COTR and await the results of the adjudication. This process may take approximately one to three months if all forms are legible and complete. However, preliminary suitability is usually determined within a week of the submission of the paperwork. The vendor will be notified whenever there is an instance where there is a preliminary unfavorable adjudication decision so that the vendor can determine how to proceed with the employee’s training, testing, etc.

Schedule required Government-provided training and testing/qualifying with FPS and schedule/conduct all other vendor-provided training requirements; 2 this does not include the FPS written exam.

After the Vendor employee receives favorable suitability adjudication results and the employee successfully completes the training and passes the required examination(s), the vendor shall submit the following information to the COTR for an FPS certification card, ICE form 78-3527:

Certification. A certification, signed by the Contract Manager, that the employee has met all the requirements set forth in Section C and that all pertinent documents are on file at the vendor’s facility. (See Exhibit 6)

Photographs. Two color photographs, 1” x 1,” no more than one year old, of the guard’s head and upper shoulders; and

Contract Guard Qualification Certificate. The guard’s name, and the name of the vendor’s company must be typed on the front of the card, and the guard must sign the signature block in blue or black ink.

Lautenberg Amendment Statement. Armed guards must submit a signed and dated “Domestic Violence” certification that satisfies the legal requirements of the Lautenberg Amendment, 18 U.S.C. § 922(g)(8) and (9). Each guard’s certification is valid for one

(1)year. The vendor shall maintain a file of its guards’ certifications and provide the COTR a signed statement certifying compliance with this requirement. If at any time a guard has a disqualifying event under Lautenberg, the Vendor shall notify the COTR and immediately remove the guard from work under the BPA that may require use of a firearm. The vendor shall submit a new certification to the COTR stating that all its guards are in compliance with the Lautenberg Amendment annually.

2The Vendor may proceed with Vendor-provided training while awaiting results of the suitability adjudication process.

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FPS will type on the certification form the date of issuance, qualifications, and expiration date or “TOC” to designate expiration upon completion of the term of the BPA. FPS will then laminate the completed form and issue it to the vendor.

No guard or supervisor shall be permitted to work under this BPA without a valid certification card, ICE form 78-3527.

The certification card, ICE form 78-3527, shall be worn on the outermost garment of the guard's uniform.

The Vendor is responsible for the employees having all required certification credentials in their possession at all times while on the protected premises. This includes not only the FPS certification card, ICE form 78-3527, but also a valid CPR/First Aid card, state certification (if required) and a valid firearms permit.

The vendor must return employees’ certification card, ICE form 78-3527 to FPS within five (5) workdays upon the termination of the guard's employment or the guard's removal from the BPA. At the end of the BPA period, the vendor must return to FPS all blank cards and all completed cards for guards who will not continue to work under FPS contracts. Possession of an FPS certification card, ICE form 78-3527 does not waive any other contract requirement.

H.Because the Certification card, ICE form 78-3527 does not expire when individual certification elements expire, the vendor is responsible for continually maintaining validity of each element of the vendor employee’s certification status (i.e., suitability determination, medical examination, firearms re-qualification, CPR/First Aid certification). See Exhibit 11.

I.The CO shall have the express authority to demand return of the FPS Certification card, ICE form 78-3527 for any vendor employee who does not maintain compliance with the BPA qualification and certification standards, and the CO shall have the express authority to prohibit that employee from performing under the PA until such time as s/he comes into full compliance with all qualification/certification criteria.

17.2Security Management

A.The vendor shall appoint a senior official to act as the Corporate Security Officer. The individual will interface with the DHS Security Office through the COTR on all security matters, to include physical, personnel, and protection of all Government information and data accessed by the Vendor.

B.The COTR and the Security Office shall have the right to inspect the procedures, methods, and facilities utilized by the vendor in complying with the security requirements under this BPA. Should the COTR determine that the vendor is not

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complying with the security requirements of this BPA, the vendor will be informed in writing by the Contracting Officer of the proper action to be taken in order to effect compliance with such requirements.

17.3Suitability Determination / Entry on Duty Decision

DHS shall have and exercise full control over granting, denying, withholding or terminating unescorted access to a Government facility and or sensitive Government information access for vendor employees, based upon the results of a background investigation. DHS may, as it deems appropriate, authorize and make favorable entry on duty (EOD) decision based on preliminary security checks. The favorable EOD decision would allow the employees to commence work temporarily prior to the completion of the full investigation. The granting of a favorable EOD decision shall not be considered as assurance that a full employment suitability authorization will follow as a result thereof. The granting of a favorable EOD decision or a full employment suitability determination shall in no way prevent, preclude, or bar the withdrawal or termination of any such access by DHS, at any time during the term of the BPA. No employee of the vendor shall be allowed unescorted access to a Government facility without a favorable EOD decision or suitability determination by the DHS Security Office. Vendor employees assigned to the BPA not needing access to sensitive DHS information or recurring access to DHS’ facilities will not be subject to security suitability screening.

Vendor employees awaiting an EOD decision may begin work on the BPA provided they do not access sensitive Government information. Limited access to Government buildings is allowable prior to the EOD decision if a Government employee escorts the vendor’s employee. This limited access is to allow vendors to attend briefings, non- recurring meetings and begin transition work. The EOD determination does not substitute for the required background investigation.

17.4Suitability Adjudication

After award of the BPA and prior to any vendor employees being permitted to work under the BPA, the vendor is responsible for ensuring that the vendor employees receive formal suitability adjudication by FPS. All vendor employees shall receive formal suitability adjudication by FPS, including the CM, Supervisors, Quality Assurance personnel and all other company officers that visit the work sites. Vendor suitability determinations are to be made in accordance with the criteria outlined in 5 CFR 731.202.

Once a prospective vendor employee has applied for a position and has been favorably evaluated by the vendor (i.e., meets the minimum qualification requirements cited in this Statement of Work and otherwise meets the vendor’s hiring criteria), the vendor shall submit to the COTR the following Government furnished forms for each vendor employee:

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Two (2) completed original Forms FD-258, "Fingerprint Chart;"

Standard Form 85P, "Questionnaire for Public Trust Positions" (plus one copy);

Standard Form 85P-S, "Supplemental Questionnaire for Selected Positions" (plus one copy);

DHS Form 11000-9, “Disclosure and Authorization Pertaining to Consumer Reports pursuant to the Fair Credit Reporting Act” (plus one copy);

Foreign National Relatives or Associates Statement (plus one copy);

Lautenberg Amendment Statement (plus one copy);

Drug Questionnaire (plus one copy);

Alcohol Questionnaire (plus one copy).

Vendors are required to use local police& state police offices to obtain readable fingerprints on the fingerprint cards. Upon receipt of the completed, legible forms, FPS will submit the fingerprints for review by the FBI. FPS will use the information provided by the vendor and the FBI to make a determination regarding the security guard’s suitability to work under an FPS BPA. If the forms are complete and legible, the entire evaluation process will take from one (1) week to several months, depending on current processing times. For planning purposes, the vendor should always assume that the standard processing time is one (1) month and should plan paperwork submissions accordingly. Standard Form 85P, “Questionnaire for Public Trust Positions” Form will be submitted via OPM “e-QIP” (electronic Questionnaires for Investigation Processing)”.

Illegible or incomplete forms submitted by the vendor will be returned and will result in delays in the adjudication process. Therefore, the Vendor must ensure that all forms submitted to FPS are complete, legible, and accurate. FPS shall not be responsible for any delays that occur due to the vendor’s failure to submit complete, accurate, and legible forms to FPS.

All federal agencies are required to implement Homeland Security Presidential Directive 12 (HSPD-12) and must follow the minimum background investigation requirements of National Agency Check with Written Inquiries (NACI) or other suitability or national security investigation prior to credential issuance.

A contractor on whom unfavorable or derogatory information has been uncovered must be presented with the information and offered an opportunity to refute, explain, clarify, or mitigate the information in question. If a determination of ineligibility is made, the individual will be formally notified and informed of the reason(s) If FPS finds a vendor employee to be unsuitable to work as a result of the suitability investigation under the BPA, the vendor shall be advised immediately that such employee cannot work or be

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assigned to work under the BPA, and the vendor shall in turn immediately remove the affected employee from the BPA. The security guard or the vendor may appeal the suitability determination to the CO. However, in such cases the vendor shall proceed with the hiring process at their own risk until the final determination of the security guard’s suitability has been accomplished. Under no circumstances shall a vendor employee who has received a notice of unfavorable (unsuitable) adjudication work under this or any FPS security guard service contract/BPA. This requirement also applies to vendor employees whose unfavorable adjudication is pending appeal. Disqualifying information includes but is not limited to the following:

Conviction of a felony, a crime of violence, or a serious misdemeanor;

Possessing a record of arrests for continuing offenses;

Falsification of information entered on suitability background investigation forms.

Once a favorable adjudication has been made by FPS, the security guard is suitable to work under the BPA for five (5) years (if nothing occurs within the 5-year period that would render the security guard unsuitable for continuing performance under the BPA). The vendor shall immediately notify the COTR and the CO in writing of any circumstances that arise which could possibly affect any Contract employee’s suitability status (e.g., arrests, convictions, and/or termination of employment by the vendor for cause, such as misconduct or neglect of duty). The vendor is responsible for renewing the security guard’s suitability clearance prior to its expiration. Any security guard who continues to work under the BPA after his/her suitability clearance has expired shall be removed from the BPA until a new favorable suitability determination is made. The vendor should make every effort to submit a new suitability package to FPS at least 30 days prior to the current suitability expiration date.

Any investigation conducted by or for another federal agency on a vendor that is of the same or higher type and scope as the one required for the position is sufficient to meet the investigation requirements provided it was conducted within the past five years.

Any investigation conducted by or for another federal agency on a vendor whose scope is less than that required for the position can be upgraded as provided for by OPM to meet the investigation requirements of the position if it was conducted within the past five years.

For employees cleared through this process while employed under a predecessor contract or BPA (providing the same services), the suitability determination made under the previous contract or BPA will carry over to the new contract. However, the vendor will be required to submit new suitability applications once the security guards’ current suitability clearances expire.

Vendors who have been investigated and approved by Components prior to the issuance of DHS-MD 11055, “Suitability Screening Requirements for Vendors” to work

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on unclassified contracts are eligible to remain on the BPA even though they may not have the investigation commensurate with the risk level indicated in Appendix 1. Such vendors cannot perform work under a different contract or at a different risk level until the investigative requirements in Appendix 1 are met.

Lawful Permanent Residents are not eligible (1) to transfer between contracts; (2) for an upgrade to another position; or (3) to remain on a contract after a re-compete and award.

FPS shall have and exercise full and complete control over granting, denying, withholding, or terminating suitability clearances for employees. FPS may, as it deems appropriate, authorize and grant temporary clearances to employees of the vendor. However, issuance of a temporary clearance to any such employee shall not be considered as assurance that full clearance will be granted as a result or condition thereof, and the granting of either temporary or full clearance shall in no way prevent, preclude, or bar the later withdrawal or termination of any such clearance by the Government.

18 Security Clearance Requirements

18.1Background Investigations

In addition to meeting the FPS background suitability check described in Section C, additional security clearances may be required by the BPA and call(s). These clearances will be provided by the Department of Defense Security Service (DSS), the Department of Energy (DOE), the Nuclear Regulatory Commission (NRC), or other agency, as appropriate refer to Exhibit 6C for further information as to whether this Contract will require such clearances). Where such clearances are required, employees shall be subject to a security investigation by the Government prior to being allowed to work at the site. This requirement may also pertain to officers of the firm, who for any reason may visit the work site(s) during the term of the BPA. Employees may not work at the site until the Vendor receives a DD Form 560 (Letter of Consent), for the individual employee from DSS, or receives a final clearance from DOE, NRC, or other agency.

The Government shall notify the vendor of the required security classification of this BPA and the elements thereof, and of any subsequent revisions in such security classifications, by use of Security Requirements Checklist (DD Form 254), or other written notification.

In all areas requiring a DOD, DOE, NRC, or other agency security clearance, the vendor shall comply with the provisions of the most currently available National Industrial Security Program Operating Manual (NISPOM). This publication may be obtained online at www.dss.mil or from the Superintendent of Documents, U.S. Government Printing Office, Mail Stop SSOP, Washington, DC 20402-9238 (ISBN: 0-16-045560-X). Application forms required for DOD personnel security clearances shall be obtained

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from Defense Security Service (DSS) at www.dss.mil; for DOE clearances at www.doe.gov; and for NRC at www.nrc.gov. Each designated employee must complete all applicable forms. The Vendor shall notify the COTR in writing within five calendar days of receipt of authorization for employees to be assigned to classified areas. Exhibit 6C, Security Clearance Requirements. The Government will provide the vendor with the appropriate personnel security questionnaire and fingerprint forms that are to be completed for each vendor security guard employee performing under this BPA, as well as the firm employees, who may, in the performance of this BPA, visit the work site.

A security clearance determination of whether an individual should be eligible for access to classified information is a process separate and distinct from the suitability determination and is conducted in accordance with DHS MD 11035, Industrial Security Program. For contractors processed in accordance with DHS MD 11035, the investigative standard for access to Secret classified information will be a MBI. The minimum investigative standard for access to Top Secret classified information will be a SSBI. Each designated employee must complete all applicable forms." Vendor employees (to include applicants, temporaries, part-time and replacement employees) under the BPA needing access to sensitive information shall undergo a position sensitivity analysis based on the duties each individual will perform on the BPA. The results of the position sensitivity analysis shall identify the appropriate background investigation to be conducted. All background investigations will be processed through the Security Office. Prospective vendor employees with adequate security clearances issued by the Defense Industrial Security Clearance Office (DISCO) may not be required to submit complete security packages, as the clearance issued by DISCO may be accepted. Prospective vendor employees shall submit the following completed forms to the Security Office, through the COTR, no less than 30 days before the starting date of the BPA or 30 days prior to entry on duty of any employees, whether a replacement, addition, sub-vendor employee, or vendor.

Standard Form 85P, “Questionnaire for National Security Positions”

Lautenberg Amendment Statement (plus one copy)

FD Form 258, “Fingerprint Card” (2 copies)

Foreign National Relative or Associates Statements

DHS 11000-9, “Disclosure and Authorization Pertaining to Consumer Reports Pursuant to the Fair Credit Reporting Act”

Drug Questionnaire

Alcohol Questionnaire

DHS/ FPS will provide required forms at the time of award of the BPA. Only complete packages will be accepted by the DHS/ FPS Contract Suitability Adjudication Program

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Office. Specific instructions on submission of packages will be provided upon award of the BPA. Standard Form 85P, “Questionnaire for National Security Positions” Form will be submitted via e-QIP (electronic Questionnaires for Investigation Processing)

F.The vendor is responsible for all costs associated with obtaining and renewing the applicable security clearances for each affected vendor employee. The costs should be factored into the offering prices, as they will not be itemized or paid for separately by the Government.

G.The vendor is advised to only submit security packages on suitable prospective employees whose integrity, credit, and character will meet the security suitability requirements of DHS. DHS will likely consider as being unsuitable prospective employees who fail to truthfully represent their credit history; who make no attempt to pay debts; and whose character could be questionable because of serious arrests, illegal drug use, or abuse of alcohol.

H.Unless an applicant/employee has resided in the U.S. for three of the past five years, the Government may not be able to complete a satisfactory background investigation. In such cases, DHS retains the right to deem an applicant/employee as ineligible due to insufficient background information.

18.2Access To Classified Information (Vendor)

The DHS has determined that the performance of this BPA requires that the vendor, sub-vendor(s), etc., (herein known as vendor) require(s) access to sensitive DHS information or classified National Security Information (herein known as classified information). Classified information is Government information that requires protection in accordance with Executive Order 12958, Classified National Security Information, and supplementing directives.

See, Exhibit 6C, Security Suitability Requirements, for a determination of which, if any, Vendor facilities and Vendor personnel, including Contract Manager or Supervisor, assigned to this BPA are required to possess up to a TOP SECRET security clearance.

If access to classified information is required as identified in Section J, Exhibit 6C, the vendor will abide by the requirements set forth in the DD Form 254, Contract Security Classification Specification, DHS MD 11035, Industrial Security Program and the National Industrial Security Program Operating Manual (NISPOM) for the protection of classified information at its cleared facility, if applicable, as directed by the Defense Security Service. If the Vendor has access to classified information at a DHS or other Government facility, it will abide by the requirements set by that agency. If these procedures are not properly followed by the vendor, it will result in deductions from monthly invoices.

The vendor and all applicable personnel shall be cleared pursuant to the Defense Industrial Security Regulations, or other applicable regulations. The Vendor shall hold

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as a minimum, interim facility clearance requirements subsequent to the official award date, and/or at least thirty- (30) days prior to the BPA start-up date.

If access to classified information is required as identified in Exhibit 6C, the vendor must possess a TOP SECRET facility clearance consistent with DHS MD Industrial Security Program prior to BPA award. If an unclear firm is selected, DHS will sponsor the firm for the facility clearance. If the facility clearance is not issued within 180 days, DHS may terminate the BPA for the convenience of the Government.

18.3Continued Eligibility

A contractor on whom unfavorable or derogatory information has been uncovered must be presented with the information and offered an opportunity to refute, explain, clarify, or mitigate the information in question. If a determination of ineligibility is made, the individual will be formally notified and informed of the reasons(s) If a prospective employee is found to be ineligible for access to Government facilities or information, the COTR will advise the vendor that the employee shall not continue to work or to be assigned to work under the BPA.

The Security Office may require drug screening for probable cause at any time and/or when the vendor independently identifies circumstances where probable cause exists.

DHS reserves the right and prerogative to deny and/or restrict the facility and information access of any vendor employee whose actions are in conflict with the standards of conduct, 5 CFR 2635 and 5 CFR 3801, or whom DHS determines to present a risk of compromising sensitive Government information to which he or she would have access under this BPA.

The vendor will immediately report any adverse information coming to their attention concerning vendor employees under the BPA to the COTR. Reports based on rumor or innuendo should not be made. The subsequent termination of employment of an employee does not obviate the requirement to submit this report. The report shall include the employees’ name and social security number, along with the adverse information being reported.

E.The vendor must notify the Security Office of all terminations/resignations within five

(5) days of occurrence. The vendor will return any expired DHS/FPS issued identification cards and building passes, or those of terminated employees to the COTR. When a controlled personnel identification system is used by a tenant agency at a site at which the vendor employee is assigned for duty, and the tenant agency provided the vendor employee with the necessary Government identification, the vendor shall ensure that all Government identifications are returned to the issuing agency when employees are terminated or resign, or upon expiration of the BPA, whichever comes first. If an identification card or building pass is not available to be returned, a report must be submitted to the COTR, referencing the pass or card number, name of individual to whom issued, the last known location and disposition of the pass card.

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19Vendor’s Personnel Filing System

To minimize duplication of effort by the FPS and the vendor, the vendor shall maintain personnel files on-site for all employees who work under this BPA. Files shall be maintained at the Contract Manager’s office. Each guard’s file must contain the following information:

Application for employment, including SF 85P &, FD 258,

Results of all criminal history checks obtained by the Vendor;

U.S. Citizenship and Immigration Services Form I-9 Employment Eligibility Verification (OMB No. 1115-0136); with supporting documentation

A copy of DHS 11000-6 Non-Disclosure Agreement,

A copy of high school diploma, GED certificate, college transcripts, military records, or POST training completion;

Records of all basic and refresher training attendance and, where required, test scores;

Records of current firearms training and qualification scores, where required by the BPA;

Records of all successfully completed Government-provided training;

A copy of most recent CPR, First Aid, and AED certification card;

A copy of most recent Medical Evaluation (SF 78);

Results of all drug screenings administered (both pre- and post- employment);

A copy of DHS the certification card, ICE form 78-3527;

A copy of all firearm licenses and certifications required by state and local regulations;

Records of guard’s suitability information (including date current suitability expires);

Copies of all complaints, investigations, and disciplinary actions taken by the vendor against the employee for all infractions committed under the BPA;

A copy of all commendations, awards, letters, and other documents given to the employee as a result of work performed under this BPA; and

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A copy of any National Security Information clearance issued, where required by this BPA (i.e., Secret/Top Secret).

The CO or COTR shall have the express authority to review any vendor employee’s file at any time during the course of the BPA.

The CO or COTR can request, at any time during the course of the BPA, a spreadsheet or other tracking system (either in paper form or in electronic form) that clearly details the status of all vendor employees pertaining to BPA requirements.

The vendor will maintain a hard-copy (paper) file using the CERTS tracking system containing all the information required above. However, if the vendor uses a computerized filing system, all forms must be scanned into the computer and must be legible.

WEB Contract Guard Employment Requirements Tracking System (CERT)

The National CERT Log is used by FPS personnel to input security officer information into a national database. It is imperative that the information is correct and current.

The FPS CERT log computer program (Microsoft Excel format) will be provided to the Vendor after award and shall be used by the Vendor to document the fact that their personnel are certified as outlined in the BPA. The dates listed on the CERT log must match the paperwork in the vendor employee’s folder.

The CERT log shall be updated monthly by the vendor and forwarded to the local FPS representative via e-mail. Monthly updates and new employee information will be outlined in a different color.

The CERT log will be used as part of the FPS inspection program and will be reviewed on a monthly basis with the vendor.

In conjunction with the CERT log, the vendor shall organize the employees' information folders in accordance with the format outlined in Exhibit 4A - Employee Folder Certification Layout.

False statements, certification, or falsification of any documents required in this BPA by the Vendor, Contract Manager, or any Contract employee shall be punishable under US Code Title 18, Chapter 47, Section 1001, Fraud and False Statements. Additionally, the Government may initiate investigations by its Office of Inspector General or the regional FPS Criminal Investigations Branch, may initiate debarment proceedings, and/or may take Contractual remedies, up to and including termination for default. Under no circumstances whatsoever will the Government tolerate falsification of required documents.

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20 Performance Evaluations

The CO and/or COTR shall meet with the vendor (either in person or via teleconference) on a monthly basis.

The Government shall formally evaluate, in writing, the vendor’s performance at least once per year. Whenever possible, the Government shall give the vendor the opportunity to correct any identified problems/deficiencies prior to a written performance evaluation being given. The vendor shall be permitted to respond, in writing, to the findings of the performance evaluation. Both the performance evaluation and the vendor’s response shall be filed in the BPA file. Where the vendor fails to respond in writing to a performance evaluation, the CO shall assume the vendor’s complete concurrence with the findings of the performance evaluation. The CO and/or COTR shall meet with the vendor prior to all performance evaluations to discuss the results of the Government’s quality control findings and the overall performance of the BPA by the vendor.

The Government shall use the performance evaluations as a factor to determine whether to exercise any available additional ordering period and/or as a factor to determine whether to award any future BPA(s) to the vendor.

21 Personal Appearance and Grooming Standards

Security Officers shall be in uniform and maintain a neat, clean, and business-like appearance and comply with dress standards while on duty. Failure to meet the requirements of appearance and wearing of the uniform as noted herein is considered as being "out of uniform". Security guards who are out of uniform are not meeting the requirements of this BPA and are not qualified to meet post requirements. The COTR may consider a post as being unfilled if occupied by a security guard who is out of uniform.

The personal appearance and grooming standards required by this BPA are listed below:

All security guards shall wear clean, properly fitted uniforms when on duty. The uniforms are to be free from defects and worn or frayed fabric.

Only conservative prescription eyeglasses may be worn with the uniform. Sunglasses or eyeglasses that are faddish in style or color (e.g. bright, iridescent or fluorescent orange, yellow, red, etc.) or have lenses or frames with initials or other adornments shall not be worn. Mirrored or opaque sunglasses may not be worn. Frame holders which are navy blue or black in color and otherwise unadorned may be worn. Sunglasses or darkly tinted glasses shall not be worn inside the building unless determined as medically necessary by a licensed medical physician.

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2.Security guards shall not wear jewelry such as earrings, bracelets, chains, religious insignia, buttons, or pendants. Security guards may wear one ring or ring set on the third finger of each hand, a modest necklace that is completely concealed beneath the uniform shirt, and a watch on either wrist.

Only authorized logos and accessories shall be worn on or with the security guard uniform. At no time shall a vendor employee display, or cause to be displayed, any vendor insignia or logo while on duty without written approval of the COTR.

Shirts shall be worn with the cuffs fully extended and buttoned. Short sleeve shirts shall be worn with one button open at the collar and sleeves fully extended.

Hosiery shall be navy blue or black. Bare ankles and patterned stockings or socks shall not be permitted.

Undershirts shall be white or neutral and worn in such a manner so as to be concealed from view. No lettering or design shall be visible through the uniform shirt.

If a mustache is worn, it shall be kept neat and trimmed evenly so that no portion extends more than one-half (1/2) inch below or beyond the line of the individual’s upper lip.

The face shall be kept clean-shaven. The temporary wearing of beards may be authorized by the COTR if prescribed by a board-certified dermatologist for pseudofolliculitis barbae. In such cases, the beard shall be neatly trimmed to a length not to exceed one-quarter (1/4) inch. Medical certification for shaving waivers shall be resubmitted every 60 days.

Hair and/or wigs, for females, must be a natural hair color and kept clean, neat and styled to present a managed appearance. Hair shall be arranged so that it does not extend more than 2 and 1/2 inches below the bottom of the collar. Bouffant and modified bush styles are acceptable if they allow for proper wearing of headgear. Plaited or braided hair shall be permitted only if worn under headgear. No decorations shall be worn in the hair and items used to hold the hair in place shall be concealed as much as possible and shall be of a color and style that blend with the hair.

Hairpieces for males must be a natural hair color, neatly groomed and shall not fall over the eyes or exceed the top of the collar. It shall be kept clean and the length and/or bulk of the hair shall not be excessive or present a ragged, unkempt or extreme appearance. Also, the bulk or length of the hair shall not interfere with the wearing of headgear and no decorations shall be worn in the hair.

For males, hair length must not exceed the top of a shirt collar. Females may wear their hair in an "up" style so as not to interfere with the wearing of the uniform or use of

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equipment. The Vendor is responsible for ensuring that security guards maintain a neat appearance in accordance with generally accepted standards of the community.

Sideburns shall not be conspicuous and shall be neatly trimmed at all times. Sideburns shall not extend below the bottom of the ear, and must be constant in width (not flared), and with a horizontal clean-shaven end.

Fingernails shall be free of dirt and trimmed to not extend further than 1/8 of one inch beyond the tip of the finger. Fingernail polish may be used if the color is neutral.

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DELIVERABLES

In addition to other deliverables called for herein, the following specifies certain recurring deliverables:

These requirements exist at the time of the RFQ; the COTR and/or CO shall notify the Vendor during the term of the BPA of any changes in these requirements.

Note: Deliverables are Not Separately Priced (NSP) – all costs associated with providing these items shall be included in the total price offered in response to the solicitation.

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EXHIBIT 2A

VENDOR FURNISHED COMMUNICATION EQUIPMENT REQUIREMENTS

2.Equipment: The Contractor shall provide as a minimum each site with one (1) communication device. This device must be capable of communicating with the COTR, local rescue and law enforcement as well as the contractor’s supervisory officials. Sites with two or more officers require communication devices with the ability to communicate among all the contract officers at that site. The contractor will advise the government of the equipment to be used and issuances in the start up transition paperwork.

Note: Government telephones (hard line) should not be considered as part of the contractor communications plan.

The Vendor shall provide, maintain, and supplement, as may be necessary at the site identified above, the following number(s) of radios and described associated equipment.

3.Licenses and Frequencies: The Vendor shall apply for an FCC license and authorization to operate in frequencies specified by the Government. Where necessary, the Contracting Officer or COTR will issue a letter of authorization, identifying the vendor as having a need to communicate over a frequency or frequencies assigned to an agency of the Federal Government.

4.Normal, Emergency and Continuous Communications: All two-way portable radio units must have the capability of transmitting and receiving clear and concise vocal transmissions between the security guard, FPS law enforcement personnel, vendor supervisory personnel and the vendor's base station. The vendor's base station must be a local licensed place of business within the State of Delaware for the purpose of having the capability for two-way communications between the vendor and the vendor's supervisory and security guard personnel who are assigned to this BPA.

5.The Vendor will provide a listing of radio(s) and associated equipment to be used on this BPA to the COTR.

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EXHIBIT 2B

VENDOR FURNISHED VEHICLE REQUIREMENTS

1.Facility: N/A

2.Equipment: The vendor shall furnish a vehicle or vehicles, as indicated below, which shall be used for patrol at the facility and to transport supervisors in the course of supervision duties and emergency response, as may be necessary. The vehicle(s) shall carry distinctive markings of the company, and shall be equipped with a rotation emergency roof light in compliance with applicable state and local laws. The vehicle(s) shall be available at all times during the life of the BPA, and must be replaced immediately by a replacement vehicle if removed from operation for any reason(s). It is the vendor's responsibility to register, insure, and provide proper maintenance for the vehicle(s). The vehicle(s) shall be equipped with a 10 – 15 lb. portable dry chemical, ABC extinguisher, installed and maintained in accordance with NFPA 10, Portable Fire Extinguishers. The vehicles shall be equipped with a conventional, universal first aid kit with Airway pack, Cling bandages, and a minimum of two bite sticks.

3.Vehicle Requirements:

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EXHIBIT 2C

VENDOR FURNISHED UNIFORM ITEMS

1.Facility: Exhibit 1

2.Uniforms: The vendor shall furnish uniform clothing items, as indicated below, to all productive and supervisor security guards performing on the BPA. Badges, patches and other approved devices worn on the uniforms shall carry distinctive markings of the company in compliance with applicable state and local laws.

3.Uniform Requirements:

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EXHIBIT 2D

VENDOR FURNISHED SUPPLEMENTARY EQUIPMENT REQUIREMENTS

1.Facility: Exhibit 1

2.Supplementary Equipment: The vendor shall furnish the following supplemental equipment items for each guard, post, or location as indicated to all productive and supervisor security guards performing on the BPA. The vendor shall maintain all equipment in a ready and usable condition.

3.Supplementary Equipment Requirements:

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EXHIBIT 2E

VENDOR FURNISHED FIREARMS AND AMMUNITION

Contract Guard Firearm Specifications Caliber 9mm

The overall size shall not exceed 7.5” long, 5.5” high, and 1.5” wide and weigh no more then 30 oz. excluding the magazine. The caliber authorized is 9MM and not any larger. The magazine shall hold a minimum of 10 rounds and not more then 17. The pistol must be able to be fired without a magazine inserted into the weapon. The magazine must fall free (unloaded) when the magazine catch is activated. The double action only trigger pull must not weigh more than 12 pounds and not less than 5 pounds. The pistol may be either a traditional double action only or a striker fired design.

The pistol shall have a dark corrosive resistant finish and must be must be capable of being fired without the manipulation of an external safety or cocking lever. The normal function of the pistol shall be double action only. The pistol must be operable by a right or left-handed user. The use of a polymer-framed pistol is acceptable. There is not a requirement for an all-metal firearm.

All safeties must be internal and passive. An inertial interlocked firing pin will be the primary safety to positively prevent movement of the firing pin unless the trigger is pulled completely through its entire length of travel.

The sights must be drift adjustable and be luminous night sights, one (1) dot on the front sight, and two (2) dots on the rear sight, which appear as three (3) illuminated dots when the weapon is held at arm’s length. The illuminated dots must not be visible when viewed from the muzzle end of the pistol. The color of the illuminated dots must be green. The illumination materials for the night sight must comply with Nuclear Regulatory Commission standards.

The following pistols are recommended:

Smith & Wesson M&P 9 MM; 5900 Series in DAO 9MM

Glock 17 & 19 9MM

SIGARMS Sigpro 9MM; P226 and P228 in 9MM

Steyr M Series 9MM

Springfield Armory XD in 9MM

Ammunition type is authorized:

124 grain Jacketed Hollow Points.

Recommended Brands

Federal

Speer

Winchester

Remington

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Exhibit 3A

GOVERNMENT FURNISHED COMMUNICATIONS EQUIPMENT

REQUIREMENTS

1. Facilities: __N/A_____.

2.Equipment: The Government shall provide, maintain, and supplement, as may be necessary at the site identified above, the following number(s) of radios and described associated equipment.

Type of Equipment

QTY

None issued

3.The vendor will provide a listing of radio(s) and associated equipment received from the Government for use on this BPA to the COTR.

4.The vendor will report any damage or maintenance issues concerning this equipment immediately to the COTR.

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EXHIBIT 3B

GOVERNMENT FURNISHED VEHICLE EQUIPMENT REQUIREMENTS

1.Facility: __N/A_____.

2.Equipment: The Government shall furnish a vehicle or vehicles, as indicated below, which shall be used for patrol at the facility and to transport supervisors in the course of supervision duties and emergency response, as may be necessary. The Government shall provide supplemental vehicle equipment and all associated maintenance. It is the vendor's responsibility to report maintenance issues and any damage regarding the vehicles and associated equipment immediately to the COTR.

3.Vehicle Requirements:

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EXHIBIT 3C

GOVERNMENT FURNISHED UNIFORM REQUIREMENTS

1.Facility: _N/A______.

2.Uniforms: The Government shall furnish uniform clothing items, as indicated below, to all productive and supervisor security guards performing on the BPA. Government furnished uniform items are to be worn/used only while on duty during the performance of this BPA.

3.Uniform Items:

Not required

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EXHIBIT 3D

GOVERNMENT FURNISHED SUPPLEMENTARY EQUIPMENT

REQUIREMENTS

1.Facility: __N/A_____.

2.Supplementary Equipment: The Government shall furnish the following supplemental equipment items for each guard, post, or location as indicated to all productive and supervisor security guards performing on the BPA. It is the vendor's responsibility to report maintenance issues and any damage regarding the vehicles and associated equipment immediately to the COTR.

3.Supplementary Equipment Requirements:

Not required

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EXHIBIT 3E

GOVERNMENT FURNISHED FIREARMS AND AMMUNITION

The Government will not furnish either firearms or ammunition. The vendor is solely

responsible for furnishing firearms and ammunition to its security guards.

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EXHIBIT 4

VENDOR’S TRAINING SCHEDULE AND PLAN

In addition to listing specific and other related information as shown below, attach a resume for each instructor. This format will be used for all training, initial/basic, firearms, refresher, and on-the-job.

Date(s):

Time(s):

Subject:

Name of Instructor(s):

Training Facility Address (Street, City and State):

Remarks:

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EXHIBIT 4B

SUPERVISORY TRAINING SUBJECTS TO BE PRESENTED BY THE VENDOR

The vendor shall provide a minimum 9 hours of supervisory training to any security guard prior to performing supervisory functions. The hours listed in the “Hours” column are the recommended times needed for effective coverage of the material, to include questions and answers, interactive tasks, and reviews/quizzes of the material. The Instructor shall use his/her expertise in evaluating the class’s progress in comprehending and applying the concepts and materials taught.

There may be some fluctuation in the actual time covered for each subject, but under no circumstances shall the Instructor provide less than 9 hours of training.

9 Hours

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