Jansport Backpacks Lifetime Warranty Form PDF Details

A JanSport backpack is more than just a bag to carry your essentials; it comes with a promise of durability and reliability. Recognized globally, JanSport offers a Lifetime Warranty to ensure that customers enjoy the benefits of their products for years to come. To avail of this warranty service, a detailed Lifetime Warranty form must be filled out and submitted along with the product in need of repair or evaluation. This form requires comprehensive information including your personal details such as name, address, and preferred method of contact, which can range from home to mobile phone or email. It’s essential to clarify whether the returned item should be repaired or replaced if repair is not possible, and interestingly, the replacement can be requested in specific colors based on availability. Addressed to JanSport Warranty Services in Alameda, CA, the product must be returned directly to ensure it is evaluated properly. Additionally, the form alerts customers to the standard timeframe for repairs, which is typically two weeks, although delays may occur during peak seasons. Pertinently, cleanliness is a mandatory condition for the return as per California State Law, necessitating all items to be free from dirt and personal belongings before submission. For any queries or further assistance, JanSport encourages direct communication through their website or customer service hotline. Clearly, this form is a critical step in leveraging the JanSport Lifetime Warranty, designed to extend the life of your beloved backpack or replace it, ensuring customer satisfaction and trust in the brand’s quality commitment.

QuestionAnswer
Form NameJansport Backpacks Lifetime Warranty Form
Form Length1 pages
Fillable?No
Fillable fields0
Avg. time to fill out15 sec
Other namesjansport lifetime warranty, jansport backpack warranty return, jansport backpack warranty form, jansport warranty service center

Form Preview Example

Please complete all applicable fields of this form and attach a copy to your warranty return.

FOR REPAIR EVALUATION, YOUR PRODUCT MUST BE RETURNED DIRECTLY TO:

JanSport

ATTN: JANSPORT WARRANTY SERVICES

 

 

 

2321 N Loop Road

 

 

 

 

 

 

 

 

 

Alameda, CA 94502

 

 

 

 

 

 

 

Name:

 

Address:

 

 

Are you a

YES

Employee ID#:

 

 

 

 

 

 

 

 

VF Corp

 

 

 

 

 

 

 

 

 

 

 

Employee?:

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

City:

State:

 

ZIP:

 

Home

 

 

Cell

 

 

 

 

 

 

 

 

 

Phone:

 

 

Phone:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Email:

 

 

 

 

 

 

Preferred Method

 

 

 

 

 

 

 

 

 

 

Of Contact:

Home

Cell

email

 

 

 

 

 

 

 

 

Phone

Phone

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

REASON FOR RETURN:

PRODUCT RETURN/REPLACEMENT OPTION:

If your returned warrantable item cannot be repaired for whatever reason, would you accept an equivalent replacement item or would you want the original item returned to you in an "as is" condition at no additional cost?

RETURN my non-repairable item

REPLACE my non-repairable item with

an equivalent in the following color

OPTION 1:

OPTION 2:

OPTION 3:

NOTICE FOR ITEMS RETURNED FOR REPAIR:

Typically, the turnaround time for repair of returned items is two weeks from the date of receipt. However, during peak season, we may encounter some delays. California State Law requires that all items accepted for repair must be clean. Please ensure your item has been emptied of all personal items and is clean and free from dirt and debris prior to return.

For further questions or concerns, please visit us @ www.JanSport.com, or call 800-426-9227

Signature:

Date:

JSP-QA-050-003 Rev 7/16

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