Leatherman Warranty PDF Details

The Leatherman Warranty Submission Form is a critical document for customers needing to request repair or replacement of their Leatherman tools under the company's warranty policies. Precise completion of this form is essential, as submissions with incomplete, illegible, or unsigned forms will be disregarded, emphasizing the importance of clarity and accuracy. The form requires personal information, including first and last name, company name (if applicable), and full mailing address, along with a phone number and email address to facilitate communication and return shipping. Customers must specify the number of tools being sent in and the model names, alongside a brief description of the problem or special instructions, highlighting the customer-centric focus of the form. A noteworthy feature is the option for customers to indicate if their tool holds sentimental value, ensuring it is only repaired, not replaced, acknowledging the emotional connection users may have with their tools. The warranty itself offers repair or replacement within specific periods—25 years for tools and knives, and 10 years for lights—demonstrating Leatherman's confidence in their product durability and commitment to customer satisfaction. Additionally, the form outlines clear instructions for shipping products safely and securely, advising against sending any accessories not covered by the warranty. By signing the form, customers acknowledge their agreement with Leatherman Tool Group, Inc.'s warranty and shipping policies, binding the document's terms and ensuring a mutual understanding of the warranty process. This form represents the essential first step for customers to leverage their warranty benefits effectively, ensuring their Leatherman tools are maintained or replaced according to the company's high standards and policies.

QuestionAnswer
Form NameLeatherman Warranty
Form Length1 pages
Fillable?No
Fillable fields0
Avg. time to fill out15 sec
Other namesleatherman repair, leatherman official website, leatherman wave warranty, leatherman warranty'

Form Preview Example

OFFICIAL LEATHERMAN WARRANTY

SUBMISSION FORM

Please type into the form when possible for legibility. Products sent with incomplete, illegible, or unsigned forms

will not be processed.

First Name: ______________________________ Last Name: ____________________________________________

Company Name (if applicable): ____________________________________________________________________

Mailing Address*: ______________________________________________ Apt/Suite #: ______________________

City: _________________________________ State/Province: ________________ Zip/Postal Code: _____________

Phone Number: ________________________________ Email: __________________________________________

How many tools are you sending in?: _________ Model Names:__________________________________________

Please provide a brief description of the problem and/or any special instructions: ___________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

___ PLEASE CHECK HERE IF THIS TOOL IS SENTIMENTAL AND YOU DO NOT WANT IT REPLACED ONLY REPAIRED.

Under our 25-year warranty for tools/knives and 10-years for lights, we will repair or replace (with one of equal or greater value) your product at our discretion. If we choose to replace your tool instead of repair it, your original product will not be sent back to you. If your Leatherman has sentimental value and you DO NOT want it replaced, please check the box above and note that if we cannot fix the tool we will send it back to you AS IS instead of being replaced.

Remember to send your Leatherman product to us using an insured, trackable method. We are not responsible for products that do not make it to us. Do not return any sheaths, bits, lanyard rings, etc. or accessories. Those will not be sent back to you.

By signing this document, I acknowledge that I have read and agree to the Leatherman Tool Group, Inc. warranty and warranty shipping policies as stated here and on the official Leatherman web site.

______________________________

_____________________________

Signature

Date

WARRANTY ADDRESS FOR THE US

WARRANTY ADDRESS FOR CANADA

Leatherman Tool Group, Inc.

Eastern Outdoor Sales

Attn: Warranty

Attn: Leatherman Warranty

5226 NE 152nd Place

166 South Service Rd. East

Portland, OR 97230

Oakville, ON L6J 2X5

*In the US we ship back via US mail. Please make sure the address you provide is one that you can receive mail at.

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