At the heart of managing financial difficulties, especially for homeowners facing potential mortgage problems, is the submission of detailed information to lenders. The Rushmore Loan Management Services form exemplifies this process, requiring an extensive collection of documents to review modification requests comprehensively. This form serves a critical function by detailing the necessary steps and documentation for borrowers seeking assistance, including the latest pay stubs, bank statements, tax returns, and specific disclosures related to the property and the borrower's financial circumstances. Additionally, it caters to a broader audience by accommodating non-borrowers who contribute financially towards the mortgage or household expenses, outlining the need for their financial proof as well. For self-employed individuals, those with rental income, receiving fixed or variable income, or going through significant life changes such as divorce, the form requests specific documents to accurately assess their situation. This meticulous gathering of financial details underscores the rigorous process to ensure that the assistance offered aligns with the borrower's current needs and capacities. The form not only serves as a vital tool for financial assessment but also as a reflection of the structured approach adopted by financial institutions to manage and mitigate the complexities surrounding mortgage modifications and financial hardships.
| Question | Answer |
|---|---|
| Form Name | Rushmore Loan Management Services Form |
| Form Length | 23 pages |
| Fillable? | No |
| Fillable fields | 0 |
| Avg. time to fill out | 5 min 45 sec |
| Other names | assistance plan rushmore, the borrower assistance form, assistance information rushmore, assistance application rushmore |
Checklist
We need the following documents in order to expedite your modification review:
All Borrowers:
A completed, signed, and dated Borrower Assistance Application from all obligated parties Most recent one (1) full month of paystubs; minimum of two consecutive paystubs for new employment
Most recent bank statement from all accounts, with all pages, for each borrower
Signed and dated federal tax return(s), with all schedules, for the most recent calendar year (If not required to file taxes, provide a signed and dated letter of explanation)
If applicable, most recent HOA statement to verify monthly Homeowners’ Association Dues Completed, signed, and dated IRS Form 4506T or
If a
Signed and dated letter from
Additional documents for other sources of income:
If you are
Signed and dated tax return(s), with all schedules and forms, for the most recent calendar year (1040s, and if Corporation or LLC, include 1120s,
Last three (3) months or most recent quarterly, signed and dated, Profit and Loss Statement Last three (3) months business bank statements for the same period reflected on the Profit and Loss Statement
If you own rental properties:
Copy of all fully executed lease agreements
Most recent bank statement, with all pages, to verify rental income deposits (if unable to provide bank statements, please provide cancelled checks or Schedule E of recent tax return) Recent mortgage or payoff statements for all rental properties owned; if loans are not escrowed, provide property tax statement, homeowner’s insurance declaration page, and HOA statement, if applicable
Revised: 09/07/2018
If you receive Fixed Income (e.g. SSI, pension, long term disability, alimony, child support)
Award letter or benefit statement showing the amount, frequency, and duration of pay Most recent bank statement, with all pages, to verify deposits
If you receive Variable Income (e.g. seasonal income, school employees):
Evidence of the frequency and duration of pay, and documentation to support income received (e.g. Employment Contract, Letter of Explanation from Employer, along with paystubs and/or bank statements for the months worked)
In cases where a divorce or legal separation has occurred:
A copy of a divorce decree or legal separation filed/acknowledged with the Court A copy of a recorded Quit Claim Deed or Warranty Deed filed with the County
If your loan is not currently escrowed for property tax and/or hazard insurance:
A copy of the most recent property tax statement and/or hazard insurance declaration page
If you are reapplying due to a change in your circumstances:
A signed and dated letter of explanation and supporting documentation to outline your change in circumstance.
*Note: Any expenses disclosed must be validated with supporting documents (e.g. Alimony, Child Support, Liens, and Judgments)
If you have any questions or concerns regarding this checklist, please contact our office toll free at
Revised: 09/07/2018
This completed Borrower Assistance Application and all required documentation must be sent to one of the following locations:
Mail: Attn: Loss Mitigation
Rushmore Loan Management Services LLC
15480 Laguna Canyon Road
Irvine, CA 92618
Secure Fax:
Questions: Call us at
F 6:00 am PST to 6:00 PST.
BORROWER ASSISTANCE APPLICATION
If you are experiencing a temporary or
options. You must disclose information about (1) your intentions to either keep or transition out of the property; (2) the property’s status; (3) bankruptcy; and (4) your credit counseling agency or
representative, if any.
You must disclose information about your income, expenses and assets. This application also lists the required income documentation that you must submit in support of your request for assistance. You must also complete the Hardship Affidavit in which you disclose the nature of your hardship. The Hardship Affidavit informs you of the required documentation that you must submit in support of your hardship claim.
When you sign and date this application you will make certain certifications, representations and agreements, including certifying that the information you provide in the application is accurate and truthful and that the identified hardship has contributed to your need for mortgage relief.
This application requires a completed and signed IRS Form
Loan Number: ______________________ (found on your monthly mortgage statement)
I want to: |
Keep the property |
Vacate the property |
Sell the property |
Undecided |
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If you wish to keep the property, for how long? ______________________ |
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The property is currently: |
My primary residence |
A second home |
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An investment property |
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The property is currently: |
Owner occupied |
Renter occupied |
Vacant |
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CONTACT INFORMATION
Borrower |
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Borrower Name: _____________________ |
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SSN _______________ DOB __________ |
SSN _____________ |
DOB __________ |
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Home Phone # ( ) |
Home Phone # ( ) |
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Best time to call: |
Best time to call: |
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Cell/Mobile Phone # ( ) |
Cell/Mobile Phone # ( |
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Best time to call: |
Best time to call: |
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Email: ____________________________ |
Email: ____________________________ |
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My primary language is Spanish. This information will be used to assign you a
Mailing Address: _________________________________________________________
Property Address (if the same as mailing address, just write “same”)
Have you contacted a credit counseling agency? Yes |
No |
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If “Yes”, provide counselor contact information: |
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Agency Name: _________________ |
Counselor Name: ___________________ |
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Counselor Phone #: _________________ |
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Counselor email: ____________________ |
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Rushmore may contact this agency about my Loan. Yes No
Do you have a lawyer or other representative we should contact about this application? Yes No
If “Yes”, provide contact information:
Law Firm Name (if any): _________________ Representative Name: _____________
Phone #: _______________________
Email: _________________________
Rushmore should only contact this representative about my Loan. |
Yes |
No |
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PROPERTY INFORMATION
Estimated Market Value of the property: $ _________________________________
Is the property listed for sale? |
Yes |
No |
If “Yes”, what was the listing date? _____________ |
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Have you received an offer on the property? |
Yes |
No |
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Date of Offer: _____________ |
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Amount of Offer: $ ______________ |
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Agent’s Name: _____________ |
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Agent’s phone #: ______________ |
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For Sale by Owner |
Yes |
No |
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Do you have condominium or homeowner association (HOA) fees? |
Yes |
No |
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Total monthly amount: $ ______________ |
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Name and Address that fees are paid to: ________________________________________
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Who pays the real estate tax bill on the property? |
I/We do |
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Servicer does |
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Are the taxes current? |
Yes |
No |
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Who pays the homeowners insurance policy on the property? |
I/We do |
Servicer does |
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Is the policy current? |
Yes |
No |
Name of Insurance Company: _________________ |
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Insurance Company Phone #: _________________ |
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Are there any liens/other mortgages or judgments on the property? |
Yes |
No |
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If “Yes”, provide : |
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Lien holder/Servicer name: ___________________ |
Phone #: ________________ |
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Balance Amount: $ ________________ |
Monthly payment amount: $ ________________ |
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Lien holder/Servicer name: ___________________ |
Phone #: ________________ |
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Balance Amount: $ ________________ |
Monthly payment amount: $ ________________ |
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Lien holder/Servicer name: ___________________ |
Phone #: ________________ |
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Balance Amount: $ ________________ |
Monthly payment amount: $ ________________ |
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MORTGAGE INFORMATION
Has the mortgage on your property ever had a Home Affordable Modification Program (HAMP) trial period plan or permanent modification? Yes No
Has the mortgage on any other property that you or any
modification? Yes |
No |
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