Sentry Safe Combination Request at a glance
What it is: World Leader in Fire-Resistant and Security Storage. Directions: Please PRINT all information clearly to avoid delays in processing your request.
Where and when to file: Requests can take up to 3 - 5 business days to process once form is received.
A filled-in Sentry Safe Combination Request example: a safe owner asks for a lost combination

How to fill out Sentry Safe Combination Request, box by box
Expedited Processing

Check here if you paid for an expedited combination request.
Expedited Processing: Expedited requests are available within 1 - 2 business days once form is received.
Service Fees: Keys: $15 (per pair) Combination: $20 Expedited Combination Requests: $30 (checked November 9, 2026).
Service fees can be paid online at www.sentrysafe.com/customer care/lost_your_combination or by calling toll free at 1-800-828-1438. Hours of operation are Monday - Friday 8am - 6pm EST.
Requestor Information
Safe Information
Keys and Combination

Statement must be filled out in the presence of a Notary Public not related to you. I, (Print Name), swear under penalty of perjury that I am the rightful safe owner or authorized agent acting on behalf of the safe owner or company. Supporting documents such as death certificate, will, Power of Attorney, or other court-ordered documents must be provided if safe was inherited and/or you are acting on behalf of the safe owner. I am requesting: (Please check all that apply)
Keys: Door, Override, Inner Drawer, Key Quantity, Combination.
Safe Owner Signature and Notary Information

Safe Owner Signature, Date, Notary Information: (Notary Public Name - PLEASE PRINT), (Notary Public - SIGNATURE), Date, My commission expires.
Notary Stamp or Seal (Please use pencil to shade over entire embossed seal if used).
Step 1: Provide non-refundable service fee online or by telephone. Step 2: Fill out ALL information. Please print. Step 3: Have this document notarized. Step 4: Return document via Fax: (585)381-2940, Email: ConsumerInfo@sentrysafe.com or Mail: Sentry Safe 882 Linden Ave Rochester, NY 14625.
Sources
[1] Sentry Safe lost combination and key request form (no printed edition), SentrySafe (the Official source link on this page).



