In the modern retail landscape, understanding how to navigate a return policy is essential for maintaining customer satisfaction and loyalty. The Shindigz Return Form exemplifies a company's commitment to ensuring their customers are entirely pleased with their purchases. Crafted with care, the form outlines a straightforward process for returning items within 45 days of purchase, provided they are unused, in their original packaging, and unbroken seals. It is important to note that custom printed, specially cut, or assembled products, along with certain apparel items for health reasons, are ineligible for return. Detailed instructions on the form guide customers on how to list items being returned, reasons for the return using specific codes, and the selection of the desired action request, be it an exchange, account credit, charge card credit, or a refund check. Moreover, it underscores the importance of including this thoroughly filled-out form in the carton with the returned items, ensuring accurate and swift processing. The form also asks for detailed contact information to facilitate any necessary follow-ups and underscores the value of direct communication, by providing contact details for the Customer Service Department should any questions arise. The policy thoughtfully concludes with the need to insure the return package for the customer's protection, demonstrating a comprehensive approach to handling returns — an aspect integral to achieving customer service excellence.
| Question | Answer |
|---|---|
| Form Name | Shindigz Return Form |
| Form Length | 1 pages |
| Fillable? | No |
| Fillable fields | 0 |
| Avg. time to fill out | 15 sec |
| Other names | llbean return forms, shindigz return form, shindigz com returns, shindigz retunr |
Our Guarantee
We want you to be 100% satisied with your products because we care about your business. If you are not satisied with an item, please follow the instructions below for your return.
1. RETURN INSTRUCTIONS:
To ensure accurate credit, ill out this form completely and place it in the carton with the product(s) you want to return within 45 days of purchase. Only unused items with unbroken seals and packaging may be returned. Products that have been custom printed, specially cut or assembled are not returnable. Health regulations prohibit the return of hats, tiaras or any apparel that has been worn. Attach a label to your package with the following address and information:
Shindigz Returns Team
Order # _____________
111 East Broad St.
South Whitley, IN USA 46787
Please mark on the outside of the package “Return Merchandise”. BE SURE TO INCLUDE THE ORDER NUMBER from the packing slip. Credit,exchange or refund will be issued as soon as possible. Please insure the package for yourprotection. Sorry, we cannot accept packages returned C.O.D.
2. MERCHANDISE BEING RETURNED:
Please list items(s) being returned along with your reason for returning each item so that we can better serve you in the future.
REASON CODES: (Reference numeric code of reason for return in the box to the right.)
RETURN INfORMATION
ORDER NUMBER
Return Reason Codes
Product Issue |
Imprint Error |
||
09 Assembly |
19 |
Design/Color Error |
|
50 |
Defective Product |
21 |
Poor Imprint Quality |
10 |
Parts Missing |
20 |
Spelling Error |
15 |
Poor Product Quality |
Changed Mind |
|
52 |
Fit is Too Small |
||
53 |
Fit is Too Large |
51 |
Changed Mind |
Damaged |
Shipment Error |
||
26 |
Damaged Inside the Box |
23 |
Duplicate Order |
Not as Shown in Catalog |
05 Ordered Too Much |
||
06 |
Ordered Wrong Item |
||
16 |
Didn’t Meet Expectations |
03 Wrong Item Shipped |
|
14 |
Poor Color Match |
04 Wrong Quantity Shipped |
|
Item Number
QTY
Description
Reason Code
3.ACTION REQUESTED (Please Circle One) A. An exchange. Please send the following:
Item Number |
QTY Color |
Description
Item Price
B. Please credit my account.
C. Please credit my charge card (for charge purchases only).
D. Please issue a refund check (allow three weeks for receipt of your check).
4. PLEASE PRINT IN INK:
Your name ______________________________________________________ Name of school or organization ___________________________________
Address ________________________________________________________ Daytime phone or cell phone _____________________________________
City, State, Zip __________________________________________________
Date returned____________________________________________________ Total number of boxes returned ___________________________________
5. QUESTIONS ABOUT YOUR RETURN:
If you have any questions about the return of an item, please call or
Comments __________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________
Contact Shindigz: |
csr@Shindigz.com |
www.Shindigz.com |