Last updated: July 2, 2024

CILIARA TRADING LIMITED (“we”) welcome you. This Cookie Policy (“Cookie Policy”)  applies to our platform (“FormsPal” or “Platform”) available following the link.

The Cookie Policy describes why and how we use cookies on FormsPal and how long we keep them.

Learn more about who we are, how you can contact us, and how we process personal data in the Privacy Notice.

About us

We are the shared controllers of your personal data processed through the Platform. This means that we determine the purposes and means of personal data processing.

Name CILIARA TRADING LIMITED
Organization number 267435
Address  Strovolou 77, Strovolos Center, Office 301, 2018 Nicosia, Cyprus
Email support@formspal.com – for general inquiries
privacy@formspal.com – for privacy inquiries

About cookies

A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that a web server can later read in the domain that issued the cookie to you.

Some cookies will only be in usage if you use certain features or select certain preferences, and some cookies are essential to the Website and will always be used.

According to legislation, we can store cookies on your device if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your permission. You can change or withdraw your consent from the сookies we collect anytime (please see below “How to turn off cookies”).

Cookies usage

We use cookies to ensure everyone using the Platform has the best possible experience. We use these cookies:

  • to enable us to hold session information as you navigate from page to page within the Website;
  • to improve your experience;
  • to track and analyze usage and other statistical information.

If you elect not to activate cookies or disable cookies later, you may still visit the Platform. However, your ability to use some features may be limited if it is necessary for the functioning of our service.

How to turn off cookies

You can generally activate or later deactivate the use of cookies through a functionality built into your web browser. If you want to disable cookies, then you can find instructions for managing your browser settings at these links:

If you want to learn more about cookies or how to control, disable, or delete them, please visit www.allaboutcookies.org for detailed guidance.

In addition, specific third-party advertising networks, including Google, permit users to opt out of or customize preferences associated with their Internet browsing. To learn more about this feature from Google, click here.

If you have any other questions regarding cookies consent withdrawal or their deactivation, please contact us.

Cookies we use

We use several types of cookies:

  • necessary cookies;
  • preference cookies;
  • statistics cookies;
  • marketing cookies.

Necessary cookies

Necessary cookies help make FormsPal Tusable by enabling basic functions like page navigation and access to secure areas of the Platform. The Platform cannot function properly without these cookies.

Name Purpose Expiry
_gid The cookie is set by Google Analytics and stores a unique value for each page visited and is used to count and track page views 1 day
_gat_UA-182174024-1 The cookie is set by Google Analytics to limit the amount of data that Google records on high-traffic sites 1 minute
_ga_QN38QDYWGZ The cookie is set by Google Analytics to save the session state 1 year and 1 month
_ga The cookie is used by Google Universal Analytics to calculate visitor, session and campaign data for Platform analytics reports 1 year and 1 month
_fw_crm_v The cookie contains a tracker ID that Freshworks uses to identify the user returning to the chat widget for the Freshworks embedded form on the contact page 1 year

Preference cookies

Preference cookies enable the FormsPal to remember information that changes the way the Platform behaves or looks, like your preferred language or the region you are in.

Name Purpose Expiry
temp_auth_token The cookie is set by the product’s web server, and stores encrypted data with a unique identifier for each session and data at the time of the first access to the Platform. It is used for further storage of this information in case of registration of this account for use on the product’s Platform 9 months
user_auth_token The cookie is set by the product’s web server, and stores encrypted data from the account and is used to check access rights to product resources and data when working with documents in the user’s office 3 months
fpestid ShareThis cookie identifier is set in the website operator’s domain 1 year

Statistics cookies

Statistics cookies help us to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Purpose Expiry
_wsl The cookie is set by the product’s web server and stores a unique value for each Platform access session and is used to calculate product usage statistics 6 months

Marketing cookies

Marketing cookies are used to track visitors across the Platform. The intention is to display relevant and engaging ads for the individual user.

Name Purpose Expiry
IDE The cookie is set by Doubleclick to obtain information about how the user uses the Platform and any advertisements that the user may have seen before visiting the Platform 1 year
_gcl_au The cookie is set by Google AdSense to test the effectiveness of advertising on sites that use the service 3 months

The Cookie Policy is developed according to the Delaware Personal Data Privacy Act, US privacy legislation, other applicable privacy laws, and best privacy practices.

Existing laws and requirements for processing personal data are subject to change. In this case, we will publish a new version of the Cookie Policy on the Platform.

If there are material changes to the Cookie Policy or the Platform that affect your data privacy rights, we will notify you by displaying information on the Platform and, if necessary, ask for your consent.

Published: Nov 7, 2023