Chase Online Ucard PDF Details

Most college students are given a University card for most services on campus. This includes the ability to charge books, food, and clothes in order to be reimbursed later. However, some schools do not offer this service and it is up to the student or their parents to provide resources for these expenses. How can you pay for your textbooks if financial aid does not cover all of them? Chase Online Ucard has an online textbook rental program that allows you to rent books at prices lower than retail price with no upfront cost! With our 1-click checkout system, renting your textbooks will never be easier! We understand how stressful it can be as a student so we want every transaction seamless and worry free.

Here's some specifics to help you understand how long it's going to take to finish the chase online ucard.

QuestionAnswer
Form NameChase Online Ucard
Form Length2 pages
Fillable?No
Fillable fields0
Avg. time to fill out30 sec
Other namesucard chase new website, chase u card, ucard chase com sign up, ucard chase com

Form Preview Example

HOW TO ACTIVATE YOUR CARD

Before you can use your card, you must activate it, select a 4-digit Personal Identiication Number (PIN) and sign the back.

1. GO ONLINE

2. SELECT A PIN

3. SIGN THE BACK

This guide provides information about using your Utah UCardSM.

For easy access to your balance,

transaction history and other information, visit

www.ucard.chase.com

Logon to www.ucard. chase.com by entering your 16-digit card number

If you do not have internet access, call the Customer Service phone number on the back of your card

• You must select a 4-digit

• Be sure to sign the back

Personal Identiication

of your card

Number (PIN) for your card

• Your card may not be

 

• Choose a 4-digit number

accepted if you do not

that is easy for you to

sign the back

remember but hard for

 

others to guess

 

IF YOU RECEIVE FOOD STAMP BENEFITS...

Once you have activated your card, you can use it to buy food. Look for the Quest logo:

DO YOU RECEIVE MULTIPLE BENEFIT/PAYMENTS?

BUYING GROCERIESMANUAL TRANSACTIONS

USING YOUR

If you receive multiple beneit/payment types on your

BENEFITS ILLEGALLY

• Select “EBT” on the

• If the store’s terminal is not

• Intentional misuse of your

merchant’s terminal and

working, you can still use

card and/or beneits is a

enter your 4-digit PIN

your Food Stamp beneits to

federal crime

• Tell the cashier you want

buy food

 

 

 

 

 

• You could be disqualiied from

• The cashier will total your

to use your Food Stamp

the beneit program and may

beneits

groceries and ill out a form

be prosecuted if you use your

• Keep your receipt — it shows

• Sign the form and keep a

card for illegal purposes

 

your Food Stamp account

copy as your receipt

 

 

 

 

balance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

J.P. MORGAN OFFLINE SNAP VOUCHER

No.

 

 

 

 

 

 

 

Important! Vouchers must be entered or cleared on the

 

 

 

 

 

 

 

 

 

 

POS device (or mailed within 10 days if non-electronic)

 

Trans. Date/Time

 

Approval Number

 

 

 

 

 

 

within 15 days of the sale or funds will not be reimbursed.

 

 

 

 

 

 

 

 

 

Card Number:

 

 

Store FNS Number

Purchase Amount

 

 

 

 

 

 

 

 

 

 

Purchase Refund

 

 

 

 

 

 

 

 

Merchant ID _________________________________________________

 

 

 

 

 

 

 

 

Print Store Name _____________________________________________

 

 

 

 

 

Print Cardholder Name

 

 

Store Address ________________________________________________

 

 

 

 

 

 

 

 

Store City/State/Zip Code _______________________________________

 

 

 

 

 

Cardholder Signature

Date

 

 

 

 

 

 

In signing this voucher, I believe that SNAP funds

 

Store Supervisor/Clerk Signature __________________________________

 

 

 

 

 

are available for the full amount of this transaction.

 

SNAP regulations prohibit representation of this voucher by

 

 

 

 

 

This voucher will be rejected if information

merchant if voice authorization was denied.

 

 

 

 

 

in this section has been altered.

Date Entered

Operator’s Initials _____________

 

 

 

 

 

White – Client/Customer Copy; Yellow – Merchant Copy; Pink – Non-Electronic Retailer Mail-In Copy to Retail and Field Support

 

 

 

 

<![endif]>INC11667

SNAP - Supplemental Nutrition Assistance Program

 

 

 

 

 

 

 

 

NOTE: Electronic Retailers to Retain the Pink copy

 

 

 

 

 

 

 

 

J.P. Morgan Retail and Field Support • P.O. Box 30078 • Tampa, FL 33630-3078

 

 

IF YOU RECEIVE CHILD CARE OR

EMPLOYMENT & TRAINING (E&T) FUNDS...

Once you have activated your card, you can use it to pay an approved provider.

CHILD CARE — POS

E&T — POS

CHILD CARE/E&T — IVR

• Select “Provider Payment” or

If you select “Credit”:

• Call the Customer Service

“Cash Payment” on the

You do not need to enter

phone number on the back

provider’s terminal and slide

your 4-digit PIN

of your card

your card

If you select “Debit”: You

• Select the option to pay

 

• Enter your 4-digit PIN and

must enter your 4-digit PIN

your provider

the amount you want to pay

• If you do not have

• Enter the provider ID and

 

• Keep your receipt — it shows

enough E&T funds for the

the amount you want to pay

your Child Care and Cash

transaction, your Support

• Write down your payment

balance (if applicable)

Funds or Cash Account will

conirmation number

 

be used for the difference

 

 

UCard, certain funds may automatically be used to cover the difference when you attempt to make a purchase without having enough funds in a particular account.

For example, say you receive Employment & Training (E&T) Funds and also Support Funds. The balance in your E&T account is $10.00 and you try to make an E&T purchase that costs $15.00.

Instead of denying your transaction, UCard will automatically check the balance in your Support Funds and, if available, funds will be taken out of that account to pay the difference.

Use this chart to help you understand the order in which funds will be used for various transactions:

If you do not have

This is what

enough funds in this

will happen...

account to pay for

 

your transaction...

 

Food Stamps

Transaction will be denied

Child Care

Transaction will be denied

Employment &

If you also receive

Training

Support Funds: Funds will

 

 

 

be taken out of your Support

 

 

 

 

 

 

Funds account to make up

 

 

 

the difference

 

 

 

If you also receive Cash

 

 

 

Payments: Funds will be

 

 

 

taken out of your Cash

 

 

 

Payments account to make

 

 

 

up the difference

Support Funds

If you also receive Cash

 

 

 

Payments: Funds will be

 

 

 

 

 

 

taken out of your Cash

 

 

 

Payments account to make

 

 

 

up the difference

Cash Payments

Transaction will be denied

IF YOU RECEIVE SUPPORT FUNDS OR CASH PAYMENTS (INCLUDING UI)...

Once you have activated your card, you can use it to get cash and make purchases.

GETTING CASH BACK

MAKING PURCHASESUSING YOUR CARD ONLINE GETTING CASH AT AN ATM GETTING CASH AT A BANK WITH A PURCHASE

If you select “Credit”: You do not need to enter your 4-digit PIN

If you select “Debit”: You must enter your 4-digit PIN

Select “Debit” on the merchant’s terminal and enter your 4-digit PIN

Select “Cash Back” and enter the amount of cash you want

Pay your cellphone and other bills online with your card

Make online purchases with your card at merchant websites

Enter your card number, expiration date and security code (from the back of your card)

Insert your card and enter your 4-digit PIN

Select “Withdraw” from “Checking” or “Savings”

Enter the amount of cash you want; most ATMs give only $20 bills ($20, $40, $100, etc.)

You may be charged a fee

Visit any bank or credit union; you do not need to have an account at that bank

Ask the teller for a “cash advance” from your card and the amount

Get cash up to the balance available on your card

You may be charged a fee

+

HOW TO CHECK YOUR BALANCE

Before using your card, it’s important to know how much money is on your card. You must have enough money to pay for your transaction plus any fees.

FREQUENTLY ASKED QUESTIONS

What are Deposit Notiication Alerts?

ONLINE

Check your balance(s) and get your monthly account statements for FREE at www.ucard.chase.com

If you have a cash account, you can choose to receive a paper statement (fee may apply); see the Self-Service page online or call Customer Service

ACCOUNT ALERTS

BY PHONE

• Automatic alerts will let you

• Call the Customer Service

know when a deposit has

phone number on the

been made and your new

back of your card

available balance

• You will hear your

 

• Visit www.ucard.chase.com

balance(s) after you have

or call Customer Service to

entered your security

sign-up for FREE Automatic

information

Account Alerts via text, email

 

or voice message

 

With Deposit Notiication Alerts, you can get an automatic text, email or phone message whenever funds are added to your UCard account. In addition to providing the speciic deposit amount and date, this alert will also include your available account balance. To sign up for Deposit Notiication Alerts, logon to www.ucard.chase. com or call Customer Service.

What if there is an incorrect food stamp transaction on my account?

When a retailer is paid either too much or too little from your UCard food stamp account due to a computer system problem, a correction may be made to your balance. This correction could impact your current or next month’s balance. You will be mailed an adjustment notice of the correction if it reduces your balance. If you notice an incorrect transaction on your account, call Customer Service.

HOW TO MANAGE YOUR DEPOSITS

It’s important to know when you receive your deposits and how much you have on your card.

What happens if I don’t use all my funds?

Your balance at the end of the month is carried over to the next month. You should access your account on a regular basis. Do not go for long periods of time without

DEPOSITS

Deposit dates vary depending on the type of payment(s) you receive

See the Deposit Issuance Schedule that came with your card

Unused funds are carried over to the next month

KNOW YOUR BALANCE

Logon to www.ucard. chase.com, or

Sign up for Deposit Notiication Alerts (see Frequently Asked Questions), or

For Food Stamps, check your last receipt, or

Call Customer Service

AVOID FEES

There may be fees for using your card in certain situations

See the Card Fees that came with your card

There is never a fee for using Food Stamp or Child Care beneits

There is also never a fee for making purchases at a store or a provider

using your account.

Food Stamp and/or Cash payments that have not been accessed for 365 days will be removed from your account.

Child Care beneits that have not been accessed for 90 days will be removed from your account.

Employment and Training funds that have not been accessed for 120 days will be removed from your account.

FEES

HOW TO KEEP YOUR CARD AND PIN SAFE

Your card and PIN are the keys to getting your deposits. If someone gets your card and knows your PIN, they could use all your funds — and those funds will not be replaced.

CARD CARE

PIN SAFETY

CARD/PIN REPLACEMENT

• Keep your card in a safe

• Do not write your PIN on your

• If your card is lost, stolen

place, like your wallet or purse

card or on anything you keep

or damaged logon to www.

• Do not get your card dirty

with your card

ucard.chase.com (or call

 

Customer Service) to order

• Keep your card away from

• NEVER tell your PIN to anyone

a new one

 

magnets and electronics

• Do not try to guess your PIN;

• If you forget your PIN or

• Do not leave your card in

if you enter it wrong four times,

want to change it, logon to

direct sunlight

your card will be locked until

www.ucard.chase.com

 

midnight Mountain Time

 

(or call Chase Customer

 

 

 

 

Service) to select a new one

HOW TO PAY BILLS WITH YOUR CARD

If you get cash payments, you can pay your cellphone, utilities and other bills with your card.

BY PHONE

ONLINE — COMPANY WEBSITE

ONLINE — UCARD

• Call the company you are

• Visit the website of the

• Online bill pay is only available

paying and ask to pay your

company you are paying

for Support Funds and Cash

bill with your card

and pay your bill with

accounts

• You will be asked to provide

your card

• Visit www.ucard.chase.com to

 

your card number, expiration

• Enter your card number,

enroll in Online Bill Pay and set-

date and the 3-digit security

expiration date and the

up your list of companies to pay

code (from the back of

3-digit security code (from

• Schedule payments with just

your card)

the back of your card)

a few clicks

 

 

 

 

• You will be charged a small fee

 

 

for each bill payment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What is the difference between a transaction fee and an ATM surcharge?

An ATM surcharge is a fee charged by the ATM owner and the amount varies by owner. There is no surcharge at any Chase ATM in the U.S. Chase may charge a transaction fee for ATM withdrawals. Please see the Fees for Using Your Card on the letter your card was attached to in this package.

What if I enter the wrong PIN or forget my PIN?

Do not try to guess your PIN. For your security, your card will be locked after four incorrect PIN entries and you will not be able to use it until after midnight Mountain Time.

If you forget your PIN, call Chase Customer Service to select a new one.

What should I do if I lose or damage my card?

If your card is lost, stolen or damaged, go online or call Chase Customer Service right away to protect your money and request a new card.

SAFETY TIPS

At ATMs, be alert for lights not working, anyone loitering nearby or shadowed areas where someone might hide; consider coming back later if you notice anything or anybody suspicious.

Avoid scams — Chase will never contact you via e-mail or text message for personal information about your account (PIN, social security number, etc.). If you ever get a message asking for this information, do not reply.

www.ucard.chase.com

1-866-330-6828

USDA is an equal opportunity provider and employer.

© 2012 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase Bank, N.A. Member FDIC.

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