Mcps Form 270 8 – Fill Out and Use This PDF

COMPLAINT FROM THE PUBLIC

Please note that personnel actions are the exclusive responsibility of the superintendent of schools and are not subject to these public complaint procedures. For personnel-related complaints, please contact the community superintendent or the appropriate supervisor.

Complete Part I and return it to the principal’s/supervisor’s office. You may attach descriptive or supportive information to the form. Keep a copy of the form and any attachments.

When your complaint form is received at the school or office, the principal/supervisor or designee should contact you within five (5) work days to establish a date and time to discuss your concern if a discussion has not already occurred. Usually, this will take place within ten (10) work days.

Within 10 work days of receipt of the written complaint, or this meeting, if any, the principal/supervisor should respond to you in writing with a decision.

Sometimes a complaint or its resolution may be too complicated or, for other reasons, cannot be decided within 10 work days. In such cases, the principal/supervisor will contact you within the first 10 days and arrange for an extension of the decision for no more than an additional 10 work days.

If you are not satisfied with the decision

If you are not satisfied with the written decision, or if you do not receive a reply to your formal complaint within the specified time, you may request that your complaint be considered by the superintendent of schools or designee. You must file your request for review within 15 calendar days of the principal’s/supervisor’s decision or the date when a decision was to have been made. If you request further review, forward MCPS Form 270-8: Complaint from the Public to the Office of the Superintendent, with a note explaining the basis for disagreeing with the decision.

The Superintendent of Schools/designee will respond, using a procedure and time limits similar to those followed by the principal/supervisor, as follows: (a) a meeting may be arranged within 5 work days; (b) a decision on the review within 15 work days after the meeting, if any; and (c) an extension of an additional 10 work days if the matter is unusually complicated or otherwise requires additional time.

The superintendent or designee will state his or her decision in writing.

Further possible appeals

If you are not satisfied with the decision of the superintendent of schools/designee, you may file an appeal with the Montgomery County Board of Education and later with the Maryland State Board of Education.

In appealing a decision of the superintendent/designee, you must file an appeal to the Montgomery County Board of Education within 30 calendar days of the date of the superintendent’s decision.