Dear Customer:
Nationstar Mortgage LLC has been advised that you have recently experienced a loss to your property. To ensure that we are able to provide prompt release of insurance claim funds, the following documents will need to be filled out and returned to the Loss Drafts Department:
INTENT TO REPAIR DOCUMENT – This is a document that tells us you plan to repair the property using the insurance claim funds.
INSURANCE COMPANY ADJUSTER’S WORKSHEET – This is sometimes referred to as the adjuster’s estimate, adjuster’s summary, or scope of repairs. It provides a breakdown of the damage to the property and the insurance company’s estimate of the amount of money it will take to complete the repairs. NOTE: All pages are required.
SIGNED CONTRACT/PROPOSAL – This is the contract between you and the contractor completing the repairs. It must list the property address, a description of the repairs being completed, and the dollar amount that you have agreed upon. Both you and your contractor must sign this document. NOTE: If the amount of the contract is more than the loss draft claim funds, your contractor must complete the Contractor Acknowledgement of Payment Procedures form. Prior to release of the final disbursement, the contractor must submit an invoice showing a paid-in-full OR a balance that is less than or equal to the remaining claim funds.
CONDITIONAL WAIVER OF LIEN – This is a form to be completed by the contractor completing the repairs, and is the contractor's promise to not place a lien on the property for any other reason than non-payment. NOTE: All blanks must be completed, and the amount listed on the Conditional Waiver of Lien must match the amount on the signed contract, as that is the base amount that the contractor is promised to receive.
CONTRACTOR’S LICENSE OR BOND– This is a document supplied by the licensing board for your state. We need a copy of this document to process your claim; however, if there is no licensing or certification requirement to complete the repairs in your state, a written statement from the jurisdiction where your property is located may be submitted instead.
INSURANCE DRAFT – The check issued from the insurance company for repairs to your property. All parties listed as a payee must endorse the check.
BUILDING PERMITS – This is a written authorization produced by the local government to construct a building or make improvements. All claims over $25,000 require either a copy of the permit OR a letter from the local government stating a permit is not required.
CERTIFICATE OF COMPLETION – This is a document that shows you agree that the work is complete and you are happy with the results. You must complete this form once repairs are 100% complete. Complete this form only if you cannot sign the 100% Inspection Results form.
CONTRACTOR’S W-9 – This is a tax form used to identify the contractor and is needed before any payments are made in the name of the contractor.
Upon receipt of the insurance draft, it will be deposited into an account established for repairs to the property. Once funds have been confirmed available and all documents have been received and verified as correct, an initial draw will be disbursed in the amount of one-third of the total claim proceeds. All drafts will be payable to you, the borrower, and your contractor until the contract is paid-in-full. All repairs must be completed by a licensed contractor; private repairs are not permitted. All insurance checks will be sent to your mailing address on file via regular mail unless you provide a prepaid mailer (with a label printed by an overnight carrier) that lists your contact information as both the shipper and receiver. No prepaid mailer will be used that lists the Loss Drafts Department or Nationstar Mortgage LLC as the shipper.
An inspection is required when repairs are 50% complete; when 50% completion is confirmed, one-half of the remaining claim funds will be released. Another inspection is required when repairs are 90%-100% complete with no structural work remaining; after 90%-100% completion is confirmed, all of the remaining claim funds will be released. Inspections will be charged at a cost of $35 each as an advance on your mortgage, and will appear on your monthly statement. Please contact our office to order these inspections. A representative will contact you to schedule an appointment to inspect the property.
If an attorney or public adjuster has been included as a payee on your claim check, please contact our office for an important notice.
If you have any questions, please feel free to call us toll-free at 1-866-825-9302 between 9:00 am and 6:00 pm EST. Any documents and correspondence may be faxed to us at 1-866-411-8857. Please include your loan number on any and all faxes sent to us.
Please mail all checks and correspondence to: |
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Regular Mail: |
Overnight Mail: |
Nationstar Mortgage LLC |
Nationstar Mortgage LLC |
Attn: Loss Drafts |
Attn: Loss Drafts |
P.O. Box 6501 |
1 Assurant Way |
Springfield, OH 45501-6501 |
Springfield, OH 45505 |
Respectfully,
Loss Draft Department
Nationstar Mortgage LLC
Enclosed: |
Intent to Repair Document |
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Conditional Waiver of Lien |
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Certificate of Completion |
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Contractor Acknowledgement of Payment Procedures |
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W-9 |
Certification of Intent to Repair
Nationstar Loan Number:
Property Address:
I (We) hereby certify that all _____________________________________________ claim
funds
(Name of Insurance Company issuing check)
will be used to repair the _______________________________________________________
(Cause of Loss)
damage to the above referenced property that occurred on ____________________, 20_____,
and that the repairs will be made in a workmanlike manner and that no material or labor liens will occur as a result of the labor performed or materials used.
_______________________________________________ |
___________________ |
(Primary Borrower’s Signature) |
(Date) |
_______________________________________________ |
___________________ |
(Co-Borrower’s Signature) |
(Date) |
Return to: |
Regular Mail: |
Overnight Mail: |
|
Nationstar Mortgage LLC |
Nationstar Mortgage LLC |
|
Loss Draft Correspondence |
Loss Draft Correspondence |
|
P.O. Box 6501 |
One Assurant Way |
|
Springfield, OH 45501-6501 |
Springfield, OH 45505 |
Fax number: |
1-866-411-8857 |
|
CONTRACTOR’S CONDITIONAL WAIVER OF LIEN
RE: Loan Number ______________________________
|
|
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Property Address: |
___________________________________ |
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___________________________________ |
Total Contract Amount: |
___________________________________________ |
Conditional upon payment of:$___________________, the undersigned hereby agrees to release
and/or waive any and all claims for labor and/or materials used in the construction, erection, and/or alteration of the building situated on the premises known as:
Property Address: _________________________________________________
And same being owned by: __________________________________________
Signed this ________________ day of _____________________, AD 20_____ .
__________________________________________________
Contractor/Company Name
__________________________________________________
Contractor License #
By: ________________________________________________
Title: _______________________________________________
Return to:
Nationstar Mortgage LLC
PO Box 6501
Springfield, Ohio 45501-6501
Fax: 1-866-411-8857
CERTIFICATION OF COMPLETION OF REPAIRS
RE: Loan Number: ________________________________
Property Address: _________________________________
(street address)
_________________________________
(City, State and Zip Code)
I (We) hereby certify that all necessary repairs resulting from ________________
(type of damage)
damage sustained on _____________________to the property located at
(date of loss)
________________________________________________________________
(property address)
have been completed in a workmanlike manner and that no materials, labor or like liens have been or will be incurred as a result of labor performed or materials used. Subject property has been restored to the condition existing prior to the date of damage.
________________________________________________ |
__________ |
(borrower) |
(date) |
________________________________________________ |
__________ |
(borrower) |
(date) |
Return To: |
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|
Nationstar Mortgage |
|
Nationstar Mortgage |
Atten: Loss Draft Correspondence |
|
Attn: Loss Draft Correspondence |
PO Box 6501 |
OR |
One Assurant Way |
Springfield, OH 45501-6501 |
|
Springfield, OH 45505 |
FAX: 1-866-411-8857 |
|
|
CONTRACTOR ACKNOWLEDGEMENT OF PAYMENT PROCEDURES
RE: Mortgage Loan Number: ________________________________
Property Address: _____________________________________
I have a signed contract with ____________________________ for repairs of the building
situated on the premises at ,
_____________________________________________________________________________ .
I understand and agree to the following:
1.The claim funds received from the insurance company are less than the amount agreed to by the homeowner on our signed contract.
2.The homeowner is responsible for any expenses incurred in excess of the insurance proceeds.
3.Nationstar releases draws based on inspection results and will not release the final draw until repairs have been completed.
Signed this ________________ day of __________________________, AD 20_____
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Contractor/Company Name |
By: |
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Title: |
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Return to: |
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|
|
Nationstar Mortgage LLC |
|
|
Nationstar Mortgage LLC |
Attn: Insurance Loss Department |
OR |
|
Attn: Insurance Loss Department |
PO Box 6501 |
|
|
One Assurant Way |
Springfield OH 45501-6501 |
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|
Springfield, OH 45505 |
Fax: 1-866-411-8857