Recalls of products and services can be a tricky process to keep track of, but having a documented procedure in place is essential for any business looking to ensure high quality. Implementing an effective recall procedure flow chart form helps you stay compliant with state and local regulations while also guaranteeing that the safety of customers remains paramount. By taking the time now to establish robust systems for dealing with recalls, organizations can proactively protect their reputation and avoid expensive legal costs down the road. Learn more about how this important step in your company’s operations can make all the difference when it comes to issuing effective recalls successfully.
| Question | Answer |
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| Form Name | Recall Procedure Flow Chart Form |
| Form Length | 1 pages |
| Fillable? | No |
| Fillable fields | 0 |
| Avg. time to fill out | 15 sec |
| Other names | recall plan examples, example of process flow diagram, warehouse flowchart in words, recall plan flow chart |
Product Recall & Withdrawal Process Flowchart
Recall:
Withdrawal:
Initial |
Notification |
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If health risk (i.e. serious illness, injury or death) then a Trade or consumer level recall is initiated. Adverts for Consumer level recalls must be seen by agency for approval ! If product is
A potential recall or withdrawal may be identified or advised through the actions of the following:
-Manufacturer/Suppliers own QA
-Retailers own reports from complaints
-Third Party or Second Party Auditors
-Health Officials and/or Regulatory Bodies e.g. FSANZ, NZFSA testing
-Consumers via complaints
-Police
Corrective Action
Manufacturers / |
Suppliers |
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If No Risk - terminate process
If Minor or Quality risk (i.e. no health risk) - withdrawal adequate
If Health Risk identified - go to next Quality Assurance step for Product Recall
and Data collection to determine if any
Quality or Consumer Safety risk
No Risk to consumer safety. Notify verbally and with
submission of completed Product Recall / Withdrawal Form to:
-Retailer ,Other Trade customers, Warehouse/DC, Govt Authorities as applicable
Risk to consumer safety confirmed - Recall required. Notify verbally and with submission of completed Product Recall / Withdrawal Form to: Government Authority, Retailer, Other Trade customers, Warehouse/DC
Notify the retailers of when
compliant stock is
available for restocking
Notify media and public (if consumer level recall)
Retailer |
Corporate |
Brands |
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Quality Assurance and Data collection to determine if any
Quality or Consumer Safety risk
No Risk to consumer safety. Notify verbally and with submission of
completed Product Recall / Withdrawal Form to: Retailers ,Other Trade
customers, Warehouse/DC, Govt Authorities as applicable
Risk to consumer safety confirmed - Recall required. Notify verbally and
with submission of completed Product Recall / Withdrawal Form to:
Government Authority, Retailer, Other Trade customer, Warehouse DC
Notify media and public (if consumer level recall)
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Recall / |
Withdrawal |
Review |
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Retailer to advise manufacturer |
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Retailer to receive verbal and/or written notification via |
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of requirements for how and |
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Product Recall / Withdrawal Form and to agree to |
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when fresh product can |
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corrective action processes e.g. product returns |
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recommence to be distributed |
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for sale again |
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Manufacturer or Retailer to |
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Retailer & Manufacturer |
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Notify all relevant |
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If risk to public safety confirmed |
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Discontinue distribution of |
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regulatory agencies, |
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Notify public |
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supply A&NZ Product Recall |
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a recall is required. |
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product and removal of |
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wholesale and other trade |
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(if necessary) |
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Withdrawal Form |
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product from sale |
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customers |
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Manufacturer/Supplier instigated |
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Manufacturers/Suppliers, Retailers |
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and Government authorities to |
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Key stakeholders distribute |
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recall / withdrawal - prepare |
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monitor completion and |
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summaries and |
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summary and recommendations |
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effectiveness of recall or |
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recommendations |
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as required |
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withdrawal |
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Quality Assurance Confidence |
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