Return Authorization Form PDF Details

When you receive a product that you ordered online, the last thing you want to worry about is returning it. Fortunately, most online retailers have return policies in place that make the process relatively easy. However, there are some specific steps you need to take in order to make sure your return goes as smoothly as possible. One of those steps is filling out and submitting a return authorization form. This article will give you an overview of what a return authorization form is and how to complete it.

If you wish to find out a number of specific details when it comes to the PDF you are likely to use, here is the data you might want to go through prior to completing the return authorization form.

QuestionAnswer
Form NameReturn Authorization Form
Form Length1 pages
Fillable?No
Fillable fields0
Avg. time to fill out15 sec
Other namesrma request form template, blank rma form template, rma form template, rma procedure template

Form Preview Example

Return Material Authorization (RMA) Form

RMA Number

Date Issued:

Issued by:

 

RMA Instructions:

Company

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Products purchased through

Name

 

 

 

 

 

 

 

 

Chemtec or our distributors may

 

 

 

 

 

 

 

 

 

 

 

be returned to Chemtec by

 

 

 

 

 

 

 

 

 

 

 

following these steps:

Address

 

 

 

 

 

 

 

 

1. Contact Chemtec at

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

936-856-1704 or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

sales@chemtecenergy.com

City

 

 

 

 

 

 

 

 

to obtain an RMA number.

 

 

 

 

 

 

 

 

2. Completely fill out this form, and

 

 

 

 

 

 

 

 

 

 

 

place the form in the box with the

 

 

 

 

 

 

 

Zip/Postal

 

 

 

item(s) being returned.

State

 

 

 

 

 

 

 

 

 

 

 

 

Code

 

 

 

3. Clearly mark the outside of the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

box with the RMA number.

 

 

 

 

 

 

 

 

 

 

Country

 

 

 

 

 

 

 

 

4. Ship the item(s) to:

 

 

 

 

 

 

 

 

Chemtec Energy Services, LLC

 

 

 

 

 

 

 

 

 

 

 

11745 Cude Cemetery Road

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Willis, TX 77318

Phone

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ALL ITEMS RETURNED TO

Number

 

 

 

 

 

 

 

 

CHEMTEC MUST BE

 

 

 

 

 

 

 

 

 

 

 

THOROUGHLY FLUSHED AND

Fax

 

 

 

 

 

 

 

 

DRIED TO REMOVE ANY

 

 

 

 

 

 

 

 

RESIDUE

Number

 

 

 

 

 

 

 

 

Please refer to Chemtec's RMA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Policy for complete details

 

 

 

 

 

 

 

 

 

 

 

regarding product returns.

Email

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Returned Item(s)

 

 

 

Send Immediate

 

 

 

 

 

 

 

 

 

 

 

Replacement

 

Description

 

 

Quantity

 

 

Reason for Return

 

 

 

 

 

 

 

(Y/N)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Additional Comments:

 

Disposition (To be completed by Chemtec)

 

 

Returned to customer, no problem found

 

 

 

Non-Warranty replacement

 

Warranty repair, repaired and returned to customer

 

 

 

Not repairable, informed customer

 

Non-Warranty repair, repaired and returned to customer

 

 

 

Other:

 

Warranty Replacement

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Chemtec Energy Services, LLC

11745 Cude Cemetery Road, Willis, TX 77318

www.ChemtecEnergy.com

Chemtec Energy Services, LLC

RMA (Return Material Authorization) Policy

All returns require an RMA number. Contact Chemtec via telephone at 936-856-1704 or email at sales@chemtecenergy.com to obtain an RMA number. Returns will be authorized in accordance with the following policy: If it is deemed that the part should be returned, a Chemtec representative will send you an RMA form. Completely fill out the RMA form, and place the form in the box with the item(s) being returned. Clearly mark the outside of the box with the RMA number. Products will not be accepted by Chemtec for return if not accompanied by a valid RMA number, which must be clearly marked on the outside of the package.

Stock Returns

Stock returns must be made within thirty (30) days of the invoice date. Authorization of stock returns is at the sole discretion of Chemtec. If a stock part is authorized for return and is a customer error, 25% of the purchase price will be applied as a standard restocking charge. Parts must be new, unused, and contain all the original packaging, instruction manuals and accessories. There is no restocking charge due to errors by Chemtec if correct order information was furnished with the order.

Custom Order Returns

The return of all custom order parts is subject to acceptance by Chemtec. If a custom order part is authorized for return and is a customer error, 50% of the purchase price will be applied as a standard restocking charge.

Warranty Returns

Products to be returned for warranty coverage must be within the applicable warranty period. If the customer requests that a replacement be sent immediately, the replacement product will be billed to the customer’s account in accordance with Chemtec’s standard payment terms. Then, once a final decision of the return is made, a credit will be issued if the warranty claim is allowed.

Non-Warranty Returns

If the customer wishes to return a product for repair that is no longer within the warranty period or for damage not covered by the warranty, Chemtec will advise the customer of the estimated cost of the repair. Return of the product will be the authorization to repair and agreement to pay for the cost of repair, whether or not it exceeds the original estimate.

Transportation Charges

The customer is responsible for all transportation, insurance, duties and other similar charges for all returned Product, and the customer must ensure that the product is appropriately packaged. Products shipped to Chemtec freight collect will be refused. Shipping damages resulting from improper packaging will be the customer’s responsibility. After repair, Chemtec will return the product ground freight prepaid for in-warranty items. For any other shipment method, customer must pay the difference in freight. Non-Warranty items will be invoiced for any parts, labor, and shipping charges. Products will not be accepted by Chemtec for return if not accompanied by a valid RMA number, which must be clearly marked on the outside of the package.

By choosing to request an RMA number from Chemtec, it is implied that the customer has agreed to the terms of the Chemtec RMA Policy.

Chemtec Energy Services, LLC

11745 Cude Cemetery Road, Willis, TX 77318

www.ChemtecEnergy.com

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