Seterus Borrower Assistance Form PDF Details

In times of financial hardship, homeowners may find themselves struggling to keep up with their mortgage payments. The Seterus Borrower Assistance Form offers a lifeline for those navigating these challenges. Designed for individuals facing temporary or long-term difficulties, this comprehensive document requires detailed information about the borrower's financial situation, including income, assets, and the nature of their hardship. Submitting this form, which can be done via mail, fax, or online, initiates a review process by Seterus to determine the most appropriate form of assistance. Borrowers are encouraged to provide all necessary documentation to support their application, encapsulating a wide range of hardships from employment changes to significant life events. The form also includes a certification section where borrowers affirm the truthfulness of the provided information—a critical step, as false information can have legal consequences. Moreover, it outlines the borrower's consent for Seterus to share their information with relevant entities and to contact them through provided channels. While navigating financial difficulties can be daunting, the Seterus Borrower Assistance Form signifies a crucial step towards finding a viable solution, emphasizing the importance of transparency, communication, and documentation in the process.

QuestionAnswer
Form NameSeterus Borrower Assistance Form
Form Length3 pages
Fillable?No
Fillable fields0
Avg. time to fill out45 sec
Other namesassistance form pdf, borrower form fill, borrower form online, mortgage assistance program seterus

Form Preview Example

Loan number: __________________

Borrower Assistance Form

If you are having mortgage payment challenges because of a temporary or long-term hardship, please complete and submit this form, along with the required documentation, to Seterus via mail: PO Box 1077, Hartford, CT 06143-1077, fax: 866.578.5277, or online: www.seterus.com/uploadmydocs. We will follow up and let you know if you’re missing any required information or documents within five business days of receipt.

The requested information is extremely important because it helps us understand your situation, identify the solutions you may be eligible to receive, and consult with you to determine what option may best meet your needs.

If you need help while completing this form, please contact Seterus at 866.570.5277 for assistance.

Borrower Information

Borrower’s name: ___________________________________

Co-Borrower’s name: __________________________________

Social Security Number (last 4 digits): ___________________

Social Security Number (last 4 digits): _____________________

 

Cell

 

Cell

Primary phone number: _________________________

Home

Primary phone number: ___________________________

Home

Work

Work

 

Cell

 

Cell

Alternate phone number: ________________________

Home

Alternate phone number: __________________________

Home

Work

Work

E-mail address: _____________________________________

E-mail address: _______________________________________

Is either borrower an active duty service member or the surviving spouse of a service member who was on active duty at the time of death? Yes No

Property Information

Property address: _____________________________________________________________________________________________

Mailing address (if different from property address): _________________________________________________________________

The property is currently:

A primary residence

A second home

An investment property

The property is:

Owner occupied

Renter occupied

Vacant

Borrower’s preference:

Keep the property

Not keep the property

Undecided

Is the property listed for sale? Yes No; if yes, provide the following: 1) Listing date: ____________________ 2) Listing agent’s

name and phone number—or indicate “for sale by owner” if applicable: _________________________________________________

Is the property subject to condominium or homeowners association (HOA) fees? Yes No; if yes, indicate monthly dues $__________

Household Income

 

MONTHLY INCOME TYPE AND AMOUNT

 

 

REQUIRED DOCUMENTATION

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross wages, salaries and overtime pay,

$

Most recent pay stub(s) reflecting 30 consecutive days' or four weeks’

 

commissions, tips, and bonuses

 

 

earnings AND documentation of year-to-date earnings if not on pay stub

 

 

 

 

 

Self-employment income

$

The most recent signed and dated quarterly or year-to-date profit/loss

 

 

 

 

 

statement

 

 

 

 

 

Social Security, pension, disability, or

$

Documentation from the provider showing the amount and frequency of

 

 

death benefits

 

 

benefits OR two most recent bank statements showing deposit amounts

 

 

 

 

 

Rental income (Rents received, less

$

Provide a copy of the current lease agreement with either bank

 

expenses other than mortgage expense)

 

 

statements or cancelled rent checks demonstrating receipt of rent

 

 

 

 

 

Unemployment income

$

No documentation required at this time

 

 

 

 

 

 

 

Updated March 2017

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Page 1 of 3

 

 

 

 

 

Loan number: __________________

 

 

 

 

 

 

 

 

 

MONTHLY INCOME TYPE AND AMOUNT

 

 

REQUIRED DOCUMENTATION

 

 

 

 

 

 

 

 

 

 

 

 

Adoption assistance, housing allowance,

$

No documentation required at this time

 

 

and other public assistance

 

 

 

 

 

 

 

 

 

 

Other (e.g. income from alimony*, child

$

No documentation required at this time

 

 

support*, investments, or insurance)

 

 

 

 

 

_________________________________

 

 

 

 

 

_________________________________

 

 

 

 

 

_________________________________

 

 

 

 

 

 

 

 

 

 

 

Total gross monthly household income

$

 

 

 

 

 

 

 

 

 

*Not required if you choose not to have it considered for repaying this loan

 

 

 

 

 

Household Assets – excluding retirement funds such as a 401(k) or Individual Retirement Account (IRA) funds

 

 

 

 

 

 

 

Checking account(s) and cash on hand

 

 

 

$

 

 

 

 

Savings, money market funds, and Certificates of Deposit (CDs)

$

 

 

 

 

 

 

 

Stocks and bonds

 

 

 

$

 

Other (please describe):

 

 

 

$

 

Total assets

 

 

 

$

Hardship Information

The hardship causing mortgage payment challenges began on ____________________________ and is believed to be:

Short-term (up to 6 months) Long-term or permanent (greater than 6 months) Resolved as of: _______________________

 

 

 

 

 

 

 

TYPE OF HARDSHIP (CHECK ALL THAT APPLY)

 

 

REQUIRED DOCUMENTATION

 

 

 

 

 

 

 

 

 

Divorce or legal separation

 

Final divorce decree or final separation agreement

 

 

 

 

 

Separation of borrowers unrelated by marriage,

 

Recorded quitclaim deed or other legally binding agreement evidencing

 

 

civil union, or similar domestic partnership

 

 

that the non-occupying borrower or co-borrower has relinquished all

 

 

under applicable law

 

 

rights to the property

 

 

 

 

 

Death of borrower or death of either the

 

Death certificate

 

 

primary or secondary wage earner

 

 

 

 

 

 

 

 

Distant employment transfer / relocation

 

For active duty service members: PCS orders or letter showing transfer.

 

 

 

 

For employment transfers/new employment: Copy of signed offer

 

 

 

 

 

letter or notice from employer showing transfer to a new location OR

 

 

 

 

A written explanation if employer documentation not applicable AND

 

 

 

 

 

documentation that reflects the amount of any relocation assistance

 

 

 

 

 

provided (not required for those with PCS orders)

 

 

 

 

 

Unemployment

 

No documentation required at this time

 

 

 

 

 

Reduction in income

 

No documentation required at this time

 

 

 

 

 

Increase in housing-related expenses

 

No documentation required at this time

 

 

 

 

 

Long-term or permanent disability, serious

 

No documentation required at this time

 

 

illness of a borrower/co-borrower or

 

 

 

 

 

dependent family member

 

 

 

 

 

 

 

 

Disaster (natural or man-made) impacting the

 

No documentation required at this time

 

 

property or borrower's place of employment

 

 

 

 

 

 

 

 

Other: _______________________________

 

Written explanation describing the details of the hardship and relevant

 

_______________________________________

 

 

documentation

 

_______________________________________

 

 

 

 

_______________________________________

 

 

 

 

 

 

 

 

 

 

Updated March 2017

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Loan number: __________________

Borrower Certification

I certify, acknowledge, and agree to the following:

1.All of the information in this Borrower Assistance Form is truthful, and the hardship I identified contributed to my need for mortgage relief. Knowingly submitting false information may violate Federal and other applicable law.

2.I may be required to provide additional supporting documentation. I will provide all requested documents and will respond in a timely manner to all servicer or authorized third party** communications.

3.My mortgage servicer is not obligated to offer me assistance based solely on the representations in this document or other documentation submitted in connection with my request.

4.The servicer or authorized third party** may obtain a current credit report for the borrower and co-borrower.

5.I consent to the servicer, authorized third party**, or any investor/guarantor, disclosing of personal information collected during the mortgage assistance process, as well as information about any relief I receive, to Fannie Mae, Freddie Mac, or any investor, insurer, guarantor, or servicer of my first lien or subordinate lien (if applicable) mortgage loan(s) or any companies that provide support services to them. Personal information may include, but is not limited to: (a) my name, address, telephone number, (b) my Social Security number, (c) my credit score, (d) my income, and (e) my payment history and information about my account balances and activity.

6.I consent to being contacted concerning this request for mortgage assistance at any telephone number or email address I have provided to the lender/servicer or authorized third party**.

7.If I am eligible for and enter in to a Trial Period Plan for a modification, I agree that payments due will contain escrow amounts. If I was not previously required to pay escrow amounts, and my Trial Period Plan contains escrow amounts, I agree to the establishment of an escrow account and agree that any prior waiver is revoked. Payments due under a repayment plan or forbearance plan may or may not contain escrow amounts. If I was not previously required to pay escrow amounts and my repayment plan or forbearance plan contains escrow amounts, I agree to the establishment of an escrow account and agree that any prior escrow waiver is revoked.

Borrower signature: _____________________________________________

Date: _________________________

Co-Borrower signature: __________________________________________

Date: _________________________

**An authorized third party may include, but is not limited to, a counseling agency, Housing Finance Agency (HFA), or other similar entity that is helping me obtain mortgage assistance.

Updated March 2017

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How one can complete paycheck protection program borrower application fillable form stage 1

2. Once your current task is complete, take the next step – fill out all of these fields - Property Information, Property address, Mailing address if different from, The property is currently A, A second home, An investment property, The property is, Owner occupied, Renter occupied, Vacant, Borrowers preference, Keep the property, Not keep the property, Undecided, and Is the property listed for sale with their corresponding information. Make sure to double check that everything has been entered correctly before continuing!

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3. The next part is simple - fill in every one of the form fields in Social Security pension disability, Rental income Rents received less, Unemployment income, Updated March, Documentation from the provider, Provide a copy of the current, statements or cancelled rent, No documentation required at this, and Page of to conclude the current step.

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4. It is time to begin working on this fourth part! In this case you will get these Loan number, MONTHLY INCOME TYPE AND AMOUNT, REQUIRED DOCUMENTATION, Adoption assistance housing, Other eg income from alimony child, No documentation required at this, No documentation required at this, Total gross monthly household, Not required if you choose not to, and Checking accounts and cash on hand blank fields to do.

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5. Since you come close to the end of your file, there are actually several extra points to do. In particular, Checking accounts and cash on hand, Hardship Information, The hardship causing mortgage, TYPE OF HARDSHIP CHECK ALL THAT, REQUIRED DOCUMENTATION, Divorce or legal separation, Final divorce decree or final, Separation of borrowers unrelated, Recorded quitclaim deed or other, civil union or similar domestic, that the nonoccupying borrower or, Death of borrower or death of, Death certificate, primary or secondary wage earner, and Distant employment transfer should all be filled out.

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