Urbanog Return PDF Details

Urbanog is a online retailer that specializes in fashion for young women. They offer a wide variety of clothing, shoes, and accessories for prices that are typically very affordable. If you are not happy with an item that you purchased from Urbanog, you have the option to return it for a full refund. In order to process your return, you will need to complete the Urbanog Return Form. This form can be found on their website, and it must be filled out completely in order for your return to be processed. There are some important things to keep in mind when returning an item from Urbanog, so make sure to read the instructions carefully before filling out the return form.

Listed below are some information about urbanog return. You may want to look at it prior to writing the form.

QuestionAnswer
Form NameUrbanog Return
Form Length1 pages
Fillable?No
Fillable fields0
Avg. time to fill out15 sec
Other namesairydress return, airydress com returns, airydress return request form, service airydress

Form Preview Example

Return Form

Please include this form with your return/exchange to:

UrbanOG.com Returns

15469 Dupont Ave

Chino, CA 91710

If you have any questions contact us at: info@urbanog.com

Toll-Free (866)961-8880

Customer Service hours are Monday through Friday, 9am to 4pm Pacific Standard Time.

Order ID: __________________________________ Order Date: _______________________________

□ Return □ Exchange New order ID: ____________________________________________

Customer name: _____________________________________________ Phone: __________________

Billing address: _______________________________City: _________________State: _____ Zip: _____

Select a method of refund:

Original payment method UrbanOG Store credit

Item Sku (Style, Size, Color)

Qty.

Reason for Return

Price

Return Policy:

UrbanOG.com wants you to love what you ordered. If something is not right, let us know. UrbanOG.com has an unconditional return policy. Returns must be in its original, UNWORN condition, within 30 days of purchase.

Please include the reason for the return. Shipping fees are non-refundable for returns. You must include the original invoice along with the returned merchandise in order for us to process your return quickly. Please remember to include the order number.

If you received the wrong or defective item(s), please contact us first.

UrbanOG.com reserves the right to request for photos of the wrong item shipped to you.

Damage/Defective items please email us at: rma@urbanog.com

Exchange Policy:

Fashion items / styles turn over rapidly; Therefore, UrbanOG.com cannot hold any item(s) for customer exchanges. If you would like to exchange an item, please follow the instruction below: (all exchanges and return are honor within 30 days of purchase)

1.Find the item you wish to exchange for.

2.Purchase it like a brand new order, checkout & PAY for it immediately.

3.You will have a new order number for the new purchase.

4.Return the unwanted item along with original packaging and invoice to us. Please check "Exchange" & write the order number of the new purchase.

5.Please use protective box or wrap with thick paper. Item(s) received unwrapped or without the original box will be subject to a 15% restocking fee.

6.We will issue you a FULL refund including Shipping fees on the initial order (Shipping fees for the NEW order will not be refunded) once we receive the return.

Refunds are processed within ten (10) business days of receipt of package. Customers are responsible for the return shipping. UrbanOG.com recommends you to ship your package with insurance using a trackable shipping method.

Items with a price of $10 or less are FINAL SALE.

All Accessories, Swimwear, Beauty/Cosmetic, Halloween Costumes, Lingerie, Intimates are FINAL SALE.

ALL SALES ARE FINAL ON INTERNATIONAL / CANADA ORDERS

See full policy on www.urbanog.com

For Office Use Only

Date

Tax (CA only)

Shipping fee

Promotional code

Total refund

 

 

 

 

 

Watch Urbanog Return Video Instruction

If you believe this page is infringing on your copyright, please familiarize yourself with and follow our DMCA notice and takedown process - click here to proceed .