Warranty Form Guide – Fill Out and Use

Warranty Start Form (WAR275) Guide

The Warranty Start Form (WAR275) is designed to initiate the start of the warranty on a vehicle. A DTNA dealer representative must register the vehicle for warranty using the Product Registration Details screen located in OWL. The Warranty Start Form must be completed and signed the day the retail customer or Authorized Representative1 takes either financial or physical possession of the vehicle.

1The Authorized Representative, as defined by DTNA Warranty, is any person who has a power of attorney for the customer, fleet, or end user of the vehicle being registered. The dealer or dealer administrators cannot sign for the customer on the WAR275 without providing a copy showing power of attorney.

WAR275 Form Submission

DTNA Dealers:	RV Dealers/Body Builders without access to OWL
Attach the WAR275 form directly to the vehicle’s Product	or WSC:
Registration in OWL after updating the in-service information.	Scan a copy of the WAR275 and email the form to
	WarrantyDEP@Daimler.com.
*Note: Do not include this WAR275 GUIDE with submission.

Vocational Vehicle Descriptions/Examples

Line Haul/Long Haul

•	Used in high mileage operations on normal road surfaces	•	General Freight
•	Usually have distances greater than 30 miles between stops	•	Grain Hauler
		•	Refrigerated Freight
		•	Auto Hauler

Heavy Haul Service

•	Gain moderate mileage operating/transporting heavy loads not	•	Tankers
	normally seen on a roadway	•	Lowboy Tractors
•	Typically have 100% load at time of delivery and return empty	•	Scrap Trucks
		•	Steel Trucks

Pickup and Delivery/Short Haul Service

• Intended for pickup and delivery service vehicles		•	Beverage Trucks
• Transport freight usually within a 100-mile radius in cities		•	Step Vans
•	Typically operate on standard road surfaces	•	Food Delivery Trucks
•	Usually make more than three stops daily	•	Package Delivery Trucks

Construction Vocation

• Utilized in moving materials to and from a job site		•	Asphalt Trucks
•	Can be utilized on a job site with specific job functions	•	Concrete Pumpers
•	Can operate on less than ideal terrain such as sandy or muddy job	•	Dump Trucks
	sites	•	Roll-off Trucks

Logging Vocation

• Involved in the movement of lumber products (logs, chips, and pulp)	•	Tractor/Trailer Vehicles
from one logging site/mill to another logging site/mill	• Tractors with Pole Trailers
• Usually have 3 to 30 miles between starts and stops	•	Log Haulers
• Operate mostly on paved roads but may operate on sandy or muddy	•	Pulp Transporters
surfaces
• Typically have 100% load at time of delivery and return empty

Mobile Lab Service (Medical, Education, and Training) Vocation

• Intended to provide mobile laboratory services for medical,	•	Red Cross Blood Mobiles
educational, and training purposes	•	Mobile Dental Units
	•	Mobile Mammogram Vehicles

• Mobile Medical Examination Units

WAR275 (Rev: 4/2/2014)

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Single or Multiple Vehicle Registration for a Single Customer

I nstructions for DTNA Dealers only: Scan and upload this completed and signed form to the Product Registration screen in OWL. Save a copy of completed form for your files.

I nstructions for other Dealers (including Bodybuilder and Coach dealers)/ Customers: Scan and email this completed and signed form to DTNA’s Warranty Department at WarrantyDEP@Daimler.com

	Vehicle						VI N (17 characters)	I n-Service Date			Distance at I n-Service
	FTL	STL	WST	TBB	FCC						MI
											KM
	FTL	STL	WST	TBB	FCC						MI
											KM
	FTL	STL	WST	TBB	FCC						MI
											KM
	FTL	STL	WST	TBB	FCC						MI
											KM
	FTL	STL	WST	TBB	FCC						MI
											KM
	FTL	STL	WST	TBB	FCC						MI
											KM
	FTL	STL	WST	TBB	FCC						MI
											KM
	FTL	STL	WST	TBB	FCC						MI
											KM
	Cust om er					Name			Phone

Authorized Representative Name

Email

Address

The above vehicle(s) will be used for the following vocation / applications only (choose only one):

Cust omer Cert ificat ion: By signing below, I certify that the above vehicle(s) will be used only for the above selected vocation/ application. I understand that all notices regarding the above vehicle(s), including warranty, recall, and field service campaign information, will be mailed to the above customer name and address. I acknowledge that I have received the applicable Owner’s Warranty I nformation book, and I accept the terms and conditions set forth therein including the Limited Warranty Disclaimer and Limitation of Liability. I certify that I have received the applicable Maintenance Manual(s) and Operator’s Manual(s) for the above vehicle(s) or, in the case of vehicles manufactured by Thomas Built Bus, I have been provided the website address where these documents may be obtained. I f applicable, I have been instructed on correct fifth wheel operation. I further acknowledge that the Federal Safety Standards and Emission stickers have been affixed to the driver’s side doorframe of the above vehicle(s) . I acknowledge that I have been offered Extended Coverage warranty options (if applicable) .

WAR275 (Rev: 4/2/2014)

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