Guarantee
A 45-day money-back guarantee is offered on all Arbonne Products. Clients not completely satisfied may return the purchased products to their Arbonne Independent Consultant within 45 days from the Client purchase date for a full refund. Please allow four to six weeks for processing. This guarantee applies only to Arbonne products that are sold by Arbonne or Arbonne Independent Consultants within the United Kingdom. The guarantee does not affect the Client’s statutory rights.
Notice
The Consultant is an independent distributor and reseller of Arbonne products and does not act on behalf of Arbonne. Please note that the Independent Consultant does not have authority to bind Arbonne and that Arbonne accepts no liability for the acts or defaults of any of its Independent Consultants.
Data Protection
The information that you provide will be processed independently by Arbonne and your Independent Consultant (together, “we”) and you consent to the use of your contact details and any information supplied by you to process your orders and for general administration, marketing, statistical and management purposes. To do this, we may pass your details to agents and third parties who perform functions on our behalf. As Arbonne and some of the entities (including the upline of your Consultant/Sponsor) to whom your data will be disclosed are located outside the EEA, including to countries which may not offer protection of personal information equivalent to that in the UK, you agree to your data being disclosed to such third parties irrespective of their location for the purposes set out in this statement. You agree that Arbonne may provide your details to an alternative Independent Consultant should your current Consultant cease to be an Arbonne Independent Consultant. You have the right to ask for a copy of the information Arbonne holds on you which is subject to the Swiss data protection and privacy laws and regulations including laws implementing the Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995; (for which Arbonne may make a small charge) and to correct any inaccuracies in your information. Your Independent Consultant may contact you with details of the services, opportunities and products we provide, invite you to functions or contact you to obtain feedback on our services and products. Please inform your Independent Consultant if you do not want to hear from your Consultant in this way.
NOTICE OF RIGHT TO CANCEL |
DATE of transaction _____________ |
You have the right to cancel this transaction if you wish. This right can be exercised by sending or taking a written notice of cancellation to the Independent Consultant within the period of 14 DAYS from the date on which the transaction was executed or alternatively up to 9 WORKING DAYS from the day after you receive the goods, whichever is the later. If you cancel, any payments made by you under the contract or sale will be refunded to you following receipt of your cancellation notice. If you cancel, you must make available to your Independent Consultant, in substantially as good condition as when received, any goods delivered to you under this contract or sale, or you may, if you wish, comply with the instructions of the Independent Consultant regarding the return posting of the goods at the Consultant’s expense and risk. If you do make the goods available to the Independent Consultant and the Consultant does not pick them up within 20 days of the date of your written notice to cancel, you may retain or dispose of the goods without any further obligation. If you fail to make the goods available to the Independent Consultant, or if you agree to return the goods to the Consultant and fail to do so, then you remain liable for performance of all obligations under this contract. If you are unable to make arrangements for cancelling your transaction with your Independent Consultant, post or deliver a signed and dated copy of this Notice of Right to Cancel, or any other written notice, to Arbonne Europe Sàrl, c/o Arbonne UK LTD, 16 Basset Court, Loake Close, Grange Park, Northampton, NN4 5EZ, or send a fax to Arbonne at 0844 463 8042 NOT LATER THAN MIDNIGHT of the 14th DAY following the date on which you executed the transaction or the 9th working day from the day after you receive the goods.
Arbonne Independent Consultant __________________________________________________ |
Consultant ID Number ________________________ |
Address_________________________________________ City _______________________ |
County _______________ Postcode _____________ |
I HEREBY CANCEL THIS TRANSACTION.
Date _________________________________ Client/Buyer’s signature _____________________________________________________________
