North Consumer Repair Return Form PDF Details

When it comes to safeguarding your investment in outdoor gear, understanding the specifics of the North Consumer Repair Return form is essential. This document is not just a formality; it's your first step towards ensuring that your damaged or defective gear is properly evaluated and repaired by The North Face Warranty department. Located at 2321 North Loop Road, Alameda, CA, the form requires you to fill in personal details such as name, address, preferred method of contact, and more importantly, the reason for your return. This straightforward form also tackles the logistics of repair authorization—asking whether you're willing to authorize repairs up to $50 in the event that your item isn't covered under warranty. Moreover, it addresses the scenario of items that cannot be repaired: offering you the option between receiving an equivalent replacement item or having the original item returned to you “as is” at no additional cost. Importantly, the form alerts you to typical return times and the legal requirement for sending in clean items, detailing the procedure and potential fees if your product must be sent out for cleaning in compliance with California State Law. This introduction serves to unpack these aspects, offering a comprehensive overview of what to expect and how to prepare for submitting your gear for evaluation, ensuring a smoother process for both you and the warranty team.

QuestionAnswer
Form NameNorth Consumer Repair Return Form
Form Length1 pages
Fillable?No
Fillable fields0
Avg. time to fill out15 sec
Other namesface return download, north face return form, xikar consumer return form, north face consumer repair

Form Preview Example

Please complete all applicable fields of this form and attach a copy to your warranty return.

FOR REPAIR EVALUATION, YOUR PRODUCT MUST BE RETURNED DIRECTLY TO:

The North Face Warranty

ATTN: REPAIR

2321 North Loop Road

Alameda, CA 94502

Name:

 

Address:

 

 

 

Are you a

YES

Employee ID#:

 

 

 

 

 

 

VF Corp

 

 

 

 

 

 

 

 

 

Employee?:

NO

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

City:

State:

ZIP:

Home

 

 

Cell

 

 

 

 

 

 

 

Phone:

 

 

Phone:

 

 

 

 

 

 

 

 

 

 

 

 

Email:

 

 

 

 

Preferred Method

 

 

 

 

 

 

 

 

Of Contact:

Home

Cell

email

 

 

 

 

 

 

Phone

Phone

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

REASON FOR RETURN:

PRE- AUTHORIZATION:

If your item is not covered under warranty, but you still want to have the required repairs done, do you hereby authorize repairs costing up to $50.00? (In the unlikely event that the cost of repair exceeds $50.00, we will contact you for authorization. Product w/o repair authorization will be returned after 30 days)

YES

NO

PRODUCT RETURN/REPLACEMENT OPTION:

If your returned warrantable item cannot be repaired for whatever reason, would you accept an equivalent replacement item or would you want the original item returned to you in an "as is" condition at no additional cost?

REPLACE my non-repairable item

RETURN my non-repairable item

NOTICE FOR ITEMS RETURNED FOR REPAIR:

Typical return time is 3-4 wks, but return times may vary and may extend up to 6 wks during peak times. Please ensure your item is cleaned prior to return. California State law requires that all items accepted for repair must be clean. If your product needs to be sent out to be cleaned in accordance with California State Law, a cleaning fee will be assessed in addition to any repair costs, and the return time may be extended an additional 2 wks to accommodate cleaning.

For further questions or concerns, please visit us @ www.TheNorthFace.com, or call 1-855-500-8639

Signature:

Date:

TNF-QA-050-003 Rev 2/16

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1. The north face consumer repair requires specific information to be typed in. Make sure the subsequent blanks are finalized:

The way to fill out north face repair form portion 1

2. Once your current task is complete, take the next step – fill out all of these fields - PRE AUTHORIZATION, If your item is not covered under, YES, PRODUCT RETURNREPLACEMENT OPTION, If your returned warrantable item, REPLACE my nonrepairable item, RETURN my nonrepairable item, NOTICE FOR ITEMS RETURNED FOR, Typical return time is wks but, out to be cleaned in accordance, return time may be extended an, For further questions or concerns, Signature, Date, and TNFQA Rev with their corresponding information. Make sure to double check that everything has been entered correctly before continuing!

NOTICE FOR ITEMS RETURNED FOR, Date, and PRODUCT RETURNREPLACEMENT OPTION inside north face repair form

As for NOTICE FOR ITEMS RETURNED FOR and Date, make certain you take another look here. These are the key ones in the form.

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