Subway Points PDF Details

Have you ever faced a hiccup at a SUBWAY® restaurant where, due to technical difficulties, you weren't able to get your Reward Points loaded onto your SUBWAY® Card? There's a structured solution in place to ensure you don't miss out on your well-deserved points. The SUBWAY® Card Program Request Form for Rewards Points is designed for such scenarios, allowing customers to manually request points for their purchases if they encounter any technical issues at participating restaurants. To initiate this process, customers are required to fill out the request form thoroughly and mail it with the original purchase receipt(s) to the specified address within a 90-day period following the purchase. Importantly, the request is bound by guidelines, such as the necessity of original receipts — copies won't be acknowledged — and the caveat that receipts submitted after the 90-day window will be deemed ineligible. The form also provides an option for customers to receive email confirmation once the points are added, making it a customer-friendly approach to resolving technical glitches with point allocations. Keeping copies of your receipts for personal records is recommended, and it's noteworthy that the organizers advocate sending your mail via a method that provides return receipts, ensuring your claim reaches its destination securely. This process demonstrates SUBWAY®'s commitment to customer satisfaction and loyalty by offering a recourse to earn points even when unforeseen technical challenges arise.

QuestionAnswer
Form NameSubway Points
Form Length1 pages
Fillable?No
Fillable fields0
Avg. time to fill out15 sec
Other namesmissing subway rewards, how do i add missing subway points from receipt, subway rewards add points from receipt, can you add a receipt to subway app

Form Preview Example

SUBWAY® CARD PROGRAM

Request Form for Rewards Points

In the event a SUBWAY® Restaurant location is unable to load Rewards Points onto your SUBWAY® Card due to technical issues, please do the following to have Rewards Points awarded to your SUBWAY® Card:

1.Fully complete the information requested below.

2.Mail this form, along with the original receipt(s) to:

Value Pay Services LLC

Attn: SUBWAY® Rewards Points Request

P.O. Box 962678

El Paso, TX 79996

Receipt(s) from SUBWAY® Restaurants participating in the Rewards Program must be submitted within 90 days of purchase. Receipt(s) received after 90 days will be considered expired and not eligible. You may submit one request form with multiple receipts. Rewards Points will be awarded only for purchases for which the original receipt has been provided. Copies will not be honored.

Please retain copies of your receipts for your personal records.

I would like to receive confirmation via email that Rewards Points have been added to my account. Note: You must provide your email address below.

Customer Information

Name: ______________________________________________________________________

Phone Number ______________________________________________________________

Email Address ______________________________________________________________

SUBWAY® Card Number ______________________________________________________

(located on the back of the Card)

It is recommended that any requests be submitted via U.S. Mail, return-receipt requested. Doctor’s Associates Inc., Independent Purchasing Cooperative, and Value Pay Services LLC are not responsible for lost, stolen, misdirected, damaged or illegible claims or mail. Allow 3-4 weeks for claims processing and receipt of account credit.

By signing below, I do hereby certify under penalty of law that the above information is true and correct, and that I am the lawful owner (through purchase or gift) of the above referenced Card. Fraudulent claims will be prosecuted to the fullest extent of the law.

___________________________________

______________________

SIGNATURE

DATE

©2013 Doctor’s Associates Inc. SUBWAY® is a registered trademark of Doctor’s Associates Inc.

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