Towing Contract With Allstate – Fill Out and Use This PDF

Trip Interruption Reimbursement: If a covered Breakdown occurs more than one hundred (100) miles from Your home and before You reach Your destination that requires the Vehicle to be left at an Approved Repair Facility overnight, You may be eligible for reimbursement of certain unplanned expenses. We will reimburse You for receipted lodging, meals, one-way airfare expenses, and boarding for Your pet(s). Benefits end on the date You return to Your home or the date the repairs are completed, whichever occurs first. This benefit is limited to a maximum of three (3) consecutive days from the date the repair order was written. Reimbursement is limited to up to five hundred dollars ($500) per occurrence. You are responsible for any amounts exceeding the per occurrence limit.

Manufacturer’s Deductible Reimbursement: If a part is replaced under the manufacturer’s warranty and that same part is covered under this Contract, We will pay the deductible that the manufacturer charged up to one hundred dollars ($100) per occurrence.

HOW TO FILE A CLAIM

ALL CLAIMS MUST BE AUTHORIZED BY US BEFORE STARTING REPAIRS, OR THEY MAY NOT BE COVERED

FOR TOWING, EMERGENCY ROAD SERVICES, OR CLAIMS SERVICE CALL: (888) 251-6441

Towing and Emergency Road Services are provided through Allstate Motor Club, Inc.

You are responsible for all expenses and repair costs if the Breakdown is not covered under this Contract. If the Vehicle experiences a Breakdown, You are responsible to ensure that You and Approved Repair Facility follow the procedures listed below:

1)Prevent Further Damage: You must take all reasonable means to protect the Vehicle from further damage. If the Vehicle is disabled or if it is unsafe to drive, please call for towing assistance at the number above. This Contract will not cover additional damage caused by Your failure to prevent further damage.

2)Take the Vehicle to an Approved Repair Facility: Have the Approved Repair Facility contact Us prior to authorizing any diagnosis.

3)Copy of Contract: Provide the Approved Repair Facility with a copy of the first page of this Contract.

4)Authorize Diagnosis: You must authorize the Approved Repair Facility to complete all work needed to accurately diagnose the cause of the Vehicle’s Breakdown and provide Us with a complete estimate to include all part numbers and prices, labor involved and any other charges required for the repairs. The Vehicle may require disassembly to diagnose the failure and complete the repair estimate. This Contract will cover reasonable diagnosis for covered repairs as provided by online labor time guides, Motors, All Data or Mitchell on Demand. The Approved Repair Facility must save all parts, fluids and filters, and must not clean any parts without Our authorization. You will be responsible for all charges if the Breakdown is not covered under this Contract. We reserve the right to inspect the Vehicle prior to authorizing any repair.

5)Obtain Payment Authorization: It is Your responsibility to instruct the Approved Repair Facility to contact Us to obtain payment authorization before any repairs are started. The amount We authorize is the maximum amount that will be paid for repairs covered under this Contract. If additional repairs are required after authorization is given, the Approved Repair Facility must also receive payment authorization before starting.

6)Authorize the Repair: We will provide an authorization number and an Authorized Amount to the Approved Repair Facility upon approval. Any charges that exceed the initial Authorized Amount must receive additional approval from Us or You will be responsible for those charges. We authorize payment for the repair, You must authorize the repair to be completed. You must not authorize repairs until We have issued an authorization number to the Approved Repair Facility.

7)Pay Applicable Deductible: We will reimburse the Approved Repair Facility or You for the Authorized Amount. You must pay the Approved Repair Facility Your Deductible and any charges not included in the Authorized Amount.

8)Request Reimbursement: To obtain payment for a covered Breakdown, You or the Approved Repair Facility must submit a

legible copy of the repair invoice to Us. Repair invoices must include the following: authorization number, Authorized Amount, Your name/address/phone number and signature, Approved Repair Facility’s name/address and phone number, VIN, Vehicle mileage and repair date, Your description of the Breakdown and the repair facility’s description of the diagnosis and repair, part numbers, part descriptions and prices, labor hours, labor descriptions, labor rate, and the total amount requested for payment. All documents pertaining to a Claim must be submitted to Us within ninety (90) days from the date repairs are completed. Failure to provide documents within this time period may result in the denial of reimbursement. When submitting Your Claim for payment, send only photocopies of Your documents. Keep the originals for Your records.

9)Emergency Repairs: A Breakdown which renders the Vehicle inoperable or unsafe to operate for transportation purposes may occur when Our offices are closed. You may, at Your discretion, authorize the necessary emergency repairs. If any portion of the repair carries over into Our normal business hours, You must have the repair facility stop working on the Vehicle and contact Us as soon as We are open for business. You are responsible for all expenses and repair costs if it is determined that the failure or the Breakdown does not qualify as an emergency repair as defined by this Contract.

LIMITS OF LIABILITY

The total of all benefits paid or payable under this Contract shall not exceed fifty thousand dollars ($50,000). In no event will Our liability for an individual repair visit exceed the retail value of the Vehicle as stated in the current online National Automobile Dealer Association (N.A.D.A.) pricing guide immediately prior to the Breakdown, less any Deductible.

Our Right to Recover Payment: If You have a right to recover any funds that We have paid under this Contract, You hereby assign those rights to Us. Your rights become Our rights and You agree to do whatever is necessary to enable Us to enforce those rights. We shall be entitled to retain only funds that reimburse Our actual costs and only after You are fully compensated for Your Claim.

INELIGIBLE VEHICLES

The following vehicles are ineligible under this Contract:

1)Any vehicle that is older than the current calendar year minus four (4) years or the Current Odometer Reading shown on the first page of this Contract exceeds fifty thousand (50,000) miles at the time of Contract purchase.

2)Any imported vehicle that does not meet U.S. federal motor vehicle standards.

3)Any vehicle that has the following characteristics: dump bed, incomplete vehicles, or vehicles that have special bodies designed for commercial use.

4)Any vehicle equipped with a snow plow or suspension/tire modification.

5)Any vehicle that has powertrain modifications, or performance enhancing add-on parts.

6)Any vehicle that is or will be used/equipped or identified as: competitive driving or racing, vehicles used for municipal or professional emergency or police services, taxi, or vehicles used for hire to the public or to transport people for hire except for personal vehicles used by a single driver for on-demand ridesharing services (e.g., Uber, Lyft, etc.).

7)Any vehicle that was reconstructed from salvage, declared a total loss, declared a lemon, or if the original manufacturer’s warranty was voided for any reason.

WHAT IS NOT COVERED

1)This Contract excludes the following parts and services:

a)Accessory drive belts, hoses and clamps, spark plugs and wires, clogged fuel injectors where a mechanical/electrical failure has not occurred, tires, wheels and wheel covers, wiper blades, standard transmission clutch parts (including pressure plate, clutch disc, pilot bearing, throw-out bearing, clutch engagement arm and pivot), steering wheel (except for integral electrical failures), batteries (either stand alone or integral to a component), electric vehicle external charging stations, hybrid power packs, fuses, fusible links and circuit breakers, brake drums, rotors, pads and shoes, sub-frame, frame, frame bushings, retractable roof/convertible top, glass, lenses, light emitting assemblies (except for integral electrical failures), any individual light emitting device (i.e. bulbs of any type) that can be removed from an assembly, exhaust pipes, filters (except in conjunction with a covered repair), exhaust gas recirculation pipes/hoses and check valves, catalytic converter, conversion van appliances, door handles (except for integral electrical failures).

b)Loss of fuel, trim, upholstery, insulation, carpet and paint, air or water leaks or wind noise, squeaks and rattles, jack and tool kit, wheel lugs and lug nuts, shop supplies, environmental waste charges or disposal fees, lost or missing parts, electronic diagnostic equipment fees, freight, vehicle body parts including but not limited to: bumpers, body panels, fasteners and mounts, moldings and outside ornamentation, bright metal parts, door stops, hinges, and weather stripping.

c)Any non-manufacturer installed parts including but not limited to: turbochargers, superchargers, convertible tops, audio, navigation and security systems.

d)Replacement of oil, lubricants, coolants, additives and/or other fluids, except in conjunction with the repair of a Covered Part. Replacement of A/C refrigerant and/or oil unless in conjunction with a leak resulting from the failure of a Covered Part.

e)The use of parts that improve the Vehicle beyond its condition immediately prior to the Breakdown.

f)Any service considered to be regular maintenance, or a service, labor, or adjustment operation completed to correct a complaint where a Covered Part has not failed.

g)Suspension alignment (unless required in conjunction with the repair of a Breakdown).

h)Any part or repair that an Approved Repair Facility or manufacturer recommends or requires to be repaired, replaced, adjusted or updated (including updating software or programming) in conjunction with a covered repair when a Breakdown of that part has not occurred. This includes modifications, replacement or alteration of original systems necessitated by the replacement of an obsolete, superseded, redesigned, or unavailable part.

2)This Contract excludes the following conditions:

a)Any Breakdown resulting from damage caused to a Covered Part by: impact or any other external force known or unknown, collision, bent or twisted parts, fire, terrorism, theft, vandalism, riot, explosion, restricted oil passages, rust or corrosion, salt, environmental damage, contamination, oxidation, carbon, sludge, varnish, damage caused when the engine exceeds the manufacturer’s maximum recommended operating temperature (as indicated by gauges, warning lights or audible warning sounds, warped or melted parts), lack of proper quality or quantity of fluids or lubricants, acts of nature including but not limited to lightning, earthquake, flood, windstorm, volcanic eruption, and freezing.

b)Any Pre-existing Conditions or Breakdowns that were reported after the expiration of this Contract or occurred following a change of Vehicle ownership where the Contract was not transferred in accordance with the HOW TO TRANSFER THIS CONTRACT section.

c)Any repair(s) started without receiving prior authorization from Us, except for emergency repairs. (Please refer to the HOW TO FILE A CLAIM section.)

d)Any Breakdown caused by Your failure to follow the instructions in the YOUR RESPONSIBILITIES FOR SERVICE AND MAINTENANCE section or any Breakdown where maintenance records pertaining to a Breakdown have been requested by Us but cannot be produced or verified.

e)Any Breakdown caused by non-manufacturer alterations made to the Vehicle before or after the Contract Purchase Date. Alterations include, but are not limited to: emissions equipment removal or modification, custom or add-on parts, trailer hitches, modification of powertrain components and/or their control systems, or offset rims.

f)Any loss if the odometer has failed, been broken, disconnected or altered, or if for any reason the Vehicle’s actual accumulated mileage cannot be determined.

g)Any charges or costs for inconvenience, loss of time, loss of income, commercial loss or any other consequential losses or expenses not specifically covered by this Contract.

h)Any liability for consequential or incidental damage to property or injury or death of any person.

i)Any loss caused by faulty or negligent auto repair work, improper servicing, or installation of defective parts.

j)Any Breakdown if a manufacturer has announced its responsibility through any means, including but not limited to public recalls and special policies.

k)Any Breakdown covered by any limited warranty, manufacturer’s warranty, repairer’s guarantee, road club, or any other guarantee, warranty, or insurance policy, whether collectible or not.

l)Any Breakdown when the Vehicle has been repossessed or declared a total loss.

m)Towing Benefit: recovery for any reason other than a mechanical Breakdown, and any expenses that exceed Your benefit limit.

n)Emergency Road Services: the cost for fuel, labor to produce keys, replacement keys, and mechanical failure of locks or ignition system, any expenses not specifically mentioned as covered by this Contract, and any expenses that exceed Your benefit limit.

o)Rental Vehicle/Alternate Transportation: for expenses for fuel, insurance, tolls, GPS or similar equipment, or maintenance charges; for delays due to shop scheduling, and any expenses that exceed Your benefit limit.

3)This Contract excludes the following uses:

a)Any Breakdown resulting from neglect, abuse or misuse of the Vehicle, or failure to protect the Vehicle from further damage when any Breakdown has occurred, or if You have used the Vehicle in any manner not recommended by the manufacturer.

b)Any Breakdown caused by loading the Vehicle in any way beyond the limitations established by the manufacturer.

c)Any Breakdown resulting when the Vehicle is or will be used/equipped or identified as: competitive driving or racing, taxi, or used for hire to the public or used to transport people for hire except for personal vehicles used by a single

driver for on-demand ridesharing services (e.g. Uber, Lyft, etc.), vehicles used for municipal or professional emergency or police services.

HOW TO CANCEL THIS CONTRACT

By You: You may cancel this Contract at any time. You may go to allstateextendedvehiclecare.com to initiate a cancellation request, or

You may submit Your cancellation request to Us in writing with the following information: 1) Your name and address or copy of this Contract, 2) VIN, 3) Contract number, 4) odometer reading at time of cancellation request, and 5) reason for cancellation.

By Us: We may cancel this Contract for material misrepresentation, fraud, non-payment of Total Contract Price, or if We find the Vehicle to be ineligible for coverage under the INELIGIBLE VEHICLES section.

Refund Calculation: If this Contract is cancelled within the first sixty (60) days and no Claim has been paid, the Seller will refund one hundred percent (100%) of the Total Contract Price. If You cancel this Contract after the first sixty (60) days from the Contract Purchase Date, or if a Claim has been paid, the Seller will refund a pro-rated amount of the Total Contract Price, based on the lesser of the months or miles remaining, less a fifty-dollar ($50) cancellation fee. If We cancel this Contract and no Claim has been paid, the Seller will refund one hundred percent (100%) of the Total Contract Price. If this Contract is financed and there is a remaining balance owed to the Finance Company, the refund will be paid to the Finance Company; otherwise, the refund will be paid to You.

Limited Rights of Finance Company: If this Contract is financed, the Finance Company named on the first page of this Contract has the right to receive any portion of the cancellation refund amounts. The Finance Company has the right to cancel this Contract in the event of non-payment, provided the Total Contract Price was financed.

HOW TO TRANSFER THIS CONTRACT

You may transfer this Contract to a private party, provided that:

1)This Contract has not been previously transferred;

2)The Vehicle has not been sold or traded to or through any automobile dealer, auto broker, auto auction or financial institution;

3)The Total Contract Price has been paid in full;

4)You provide the new owner all records confirming that maintenance has been completed pursuant to the Contract terms; and

5)You submit a completed transfer request form to Us within thirty (30) days of an ownership change. You must include:

a)An odometer statement for the Vehicle, and

b)A fifty-dollar ($50) transfer fee.

6)To transfer this Contract please go to allstateextendedvehiclecare.com to obtain a transfer form, or You may contact Us for assistance.

INSURANCE STATEMENT

Our obligations under this Contract are insured by an insurance policy issued by First Colonial Insurance Company, a member of the Allstate family of companies. If a covered Claim is not paid or a covered service is not provided within sixty (60) days after You have filed proof of loss with Us, You may file a Claim directly with First Colonial Insurance Company at (800) 621-4871; 1776 American Heritage Life Drive, Jacksonville, FL 32224.

ARBITRATION

It is understood and agreed that the transaction evidenced by this Contract takes place in and substantially affects interstate commerce. All disputes between the parties are subject to binding arbitration, including disputes concerning the arbitrability of disputes, disputes related to the making or administration of this Contract, disputes regarding recovery of any Claim or refund under this Contract, and disputes arising out of or relating in any way to the sale or marketing of this Contract. In the first instance, the parties agree to attempt to resolve any dispute through informal negotiation. The parties agree to contact each other about a dispute before initiating any legal action. If the parties are unable to resolve any dispute through informal negotiations, the parties agree to submit all disputes to arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA) in effect at the time the dispute arises. All preliminary issues of arbitrability of any dispute will be decided by the arbitrator.

1)The arbitration shall take place in Your County of residence unless another location is mutually agreed upon by the parties. The arbitration shall take place before a single arbitrator selected in accordance with the Commercial Arbitration Rules of the AAA. AAA rules and forms will be obtained and all claims shall be filed at www.adr.org or at any AAA office.

2)The cost of the arbitration proceeding, including the filing fee, shall be borne by Us. Each party must bear the cost of its own attorneys, experts, witness fees, and other arbitration-related expenses.

3)It is understood and agreed that the arbitration shall be final and binding upon the parties. The parties acknowledge that they are waiving their right to seek remedies in court, including the right to a jury trial. YOU UNDERSTAND THAT YOU ARE AGREEING THAT IF A DISPUTE ARISES BETWEEN YOU AND US, YOU WILL NOT SUE US IN COURT, YOU ARE NOT ENTITLED TO A JURY TRIAL ON ANY CLAIMS ARISING IN RELATION TO THIS CONTRACT, AND THAT AN ARBITRATOR WILL RESOLVE ANY DIFFERENCES THAT MAY ARISE BETWEEN YOU AND US. The arbitrator can award the same damages and relief as a court and may award equitable relief, including injunctive relief. An arbitration award may not be set aside in later litigation except upon the limited circumstances set forth in the Federal Arbitration Act, 9 U.S.C. § 1, et seq. An award in arbitration shall be in writing and will be enforceable under the Federal Arbitration Act by any court having jurisdiction.

4)CLASS ACTION WAIVER: You agree not to participate as a representative or member of any class of claimants proceeding against Us in a judicial forum or in an arbitral forum (including any class action, representative action, consolidated action or private attorney general action). The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims.

5)All limitations periods that would otherwise be applicable shall apply to any arbitration proceedings.

If any portion of this provision is deemed invalid or unenforceable, the remaining portions of this provision shall nevertheless remain valid and in force. If there is a conflict or inconsistency between this provision and other provisions of this Contract, this provision shall govern. This provision shall be governed by the Federal Arbitration Act.

Arbitration is not allowed in all states.

Please refer to the SPECIAL STATE REQUIREMENTS AND DISCLOURES section of this Contract for Your specific state, if any.

1)This Contract has not been previously transferred;

2)The Vehicle has not been sold or traded to or through any automobile dealer, auto broker, auto auction or financial institution;

3)The Total Contract Price has been paid in full;

4)You provide the new owner all records confirming that maintenance has been completed pursuant to the Contract terms; and

5)You submit a completed transfer request form to Us within thirty (30) days of an ownership change. You must include:

a)An odometer statement for the Vehicle, and

b)A forty-dollar ($40) transfer fee.

6)To transfer this Contract please go to allstateextendedvehiclecare.com to obtain a transfer form, or You may contact Us for assistance. Georgia: WHAT IS NOT COVERED section is amended as follows:

Item 2) a) is revised to remove “sludge”.

Item 2) b) is deleted in its entirety and replaced with the following: A Breakdown known to You or reasonably should be known to You that existed prior to the Contract Purchase Date, or any Breakdown reported after the expiration of the Contract.

Item 2) e) is deleted in its entirety and replaced with the following: Any Breakdown that occurs after any alterations have been made to Your Vehicle by You or with Your knowledge (whether before or after the Contract Purchase Date), or if You are using or have used Your Vehicle in a manner not recommended by the manufacturer, including but not limited to: the failure of any custom or add-on part, trailer hitches, engine modifications, offset rims, frame or suspension lowering.

Item 2) f) is deleted in its entirety and replaced with the following: Repair costs or expenses if the odometer of the Vehicle has broken or becomes inoperable or unreliable for any reason and odometer repairs were not made immediately at the time of failure, or if the odometer has been tampered with, disconnected, or altered in any way while owned by You.

HOW TO CANCEL THIS CONTRACT section is amended as follows:

By Us paragraph is deleted in its entirety and replaced with the following: We may not cancel this Contract except for material misrepresentation or fraud at time of sale or non-payment of Total Contract Price. Written notice of cancellation will be mailed to You at least ten (10) days prior to the cancellation of this Contract for non-payment of the Total Contract Price. At least thirty (30) days written notice of cancellation will be mailed to You for all other reasons. Cancellation will comply with Section 33-24-44 of the Georgia Code.

Refund Calculation paragraph is amended to replace the fifty-dollar ($50) cancellation fee with an administrative fee of 10% of the pro-rata refund amount or fifty dollars ($50), whichever is less, if the Contract is cancelled by You.

Limited Rights of Finance Company paragraph is deleted in its entirety and replaced with the following: If this Contract is financed, the Finance Company named on the first page of this Contract has the right to receive any portion of the cancellation refund amounts. The Finance Company has the right to cancel this Contract in the event of non-payment due to repossession or total loss of the vehicle.

ARBITRATION section is deleted in its entirety as Arbitration does not apply in Georgia. Hawaii: HOW TO CANCEL THIS CONTRACT section is amended as follows:

By Us paragraph is amended to include the following: If We cancel the Contract, notice of such cancellation will be delivered to You by registered mail five (5) days prior to cancellation. The notice of cancellation will state the reason for cancellation and will include any reimbursement required. The cancellation will be effective as of the date of termination as stated in the notice of cancellation. If cancellation is due to non-payment of the Total Contract Price, material misrepresentation, or a substantial breach of duties under the Contract, such notice will not be required.

Refund Calculation paragraph is amended to include the following: A ten percent (10%) penalty per month shall be added to a refund that is not made within forty-five (45) days of return of this Contract to Us.

Idaho: INSURANCE STATEMENT section is amended to include the following: Coverage afforded under this Contract is not guaranteed by the Idaho Insurance Guarantee Association.

Illinois: HOW TO CANCEL THIS CONTRACT section, Refund Calculation paragraph is amended to replace the fifty-dollar ($50) cancellation fee with a cancellation fee of either ten percent (10%) of the Total Contract Price or fifty dollars ($50), whichever is less.

Indiana: IMPORTANT INFORMATION section, item 6) is amended to include the following: Your proof of payment to the Seller for this Contract shall be considered proof of payment to First Colonial Insurance Company, which guarantees Our obligations to You, providing such insurance was in effect at the time You purchased this Contract. This Contract is not insurance and is not subject to Indiana insurance law.

Iowa: IMPORTANT INFORMATION section, item 6) is amended to include the following: Iowa residents only may contact the Iowa Insurance Commissioner at the following

address: Iowa Insurance Division, Two Ruan Center, 601 Locust Street, 4th Floor, Des Moines, Iowa 50309-3738.

HOW TO CANCEL THIS CONTRACT section, Refund Calculation paragraph is amended to include the following: The right to cancel this Contract within the first sixty

(60)days and receive a one hundred percent (100%) refund of the Total Contract Price is exclusive to the original Purchaser. A ten percent (10%) penalty per month shall be added to a refund that is not made within thirty (30) days of return of this Contract to Us. If You cancel the Contract, written notice of such cancellation will be mailed to You within fifteen (15) days of the date of cancellation.

Louisiana: IMPORTANT INFORMATION section is amended as follows:

Item 4) is amended to include the following: This Contract is not regulated by the Department of Insurance.

Item 6) is amended to include the following: Any concerns or complaints regarding this Contract may be directed to the attorney general. HOW TO CANCEL THIS CONTRACT section is amended as follows:

By Us paragraph is amended to include the following: After sixty (60) days, We cannot cancel this Contract except:

1.If there has been a material misrepresentation or fraud at the time of sale of the Contract;

2.If You failed to maintain the motor Vehicle as prescribed by the manufacturer;

3.For a substantial breach of duties by You related to the Vehicle or its use; or

4.For non-payment of the Total Contract Price by You, in which case We will provide You notice of cancellation by certified mail.

We will mail You written notice of cancellation at least fifteen (15) days prior to cancellation stating the effective date of cancellation and the reason for the cancellation. Prior notice of cancellation will not be mailed if cancellation is due to numbers 1, 3 or 4 above.

Refund Calculation paragraph is amended to include the following: The right to cancel this Contract within the first sixty (60) days from the original Contract Purchase Date and receive a one hundred percent (100%) refund of the Total Contract Price when no Claim has been made is exclusive to the original Purchaser and is not transferrable. A ten percent (10%) penalty per month shall be added to a refund if it is not made within forty-five (45) days of return of this Contract to Us.

Maine: HOW TO CANCEL THIS CONTRACT section, Refund Calculation paragraph is deleted in its entirety and replaced with the following: If this Contract is cancelled within the first sixty (60) days from the Contract Purchase Date, We or the Seller will refund You one hundred percent (100%) of the Total Contract Price and any sales tax refund required pursuant to state law. The right to cancel this Contract within the first sixty (60) days and receive a one hundred percent (100%) refund of the Total Contract Price is exclusive to the original Purchaser and is not transferrable. A ten percent (10%) penalty per month shall be added to a refund that is not made within forty-five

(45)days of return of this Contract to Us. If this Contract is cancelled after the first sixty (60) days from the Contract Purchase Date, We or the Seller will refund You a pro-rated amount of the Total Contract Price, based on the lesser of the months or miles remaining, less an administrative fee of fifty dollars ($50) or ten percent (10%) of the Total Contract Price, whichever is less. If We cancel this Contract for any reason other than non-payment of the Total Contract Price, We or the Seller will refund You one hundred percent (100%) of the Total Contract Price, and We will mail a written notice to Your last known address at least fifteen (15) days prior to the cancellation effective date, stating the reason for cancellation and the cancellation effective date. All refunds will be paid to the Finance Company, if any; otherwise, the refund will be paid to You.

Maryland: IMPORTANT INFORMATION section is amended as follows: Item 6) is amended to include the following: Should we fail to perform the services under this Contract, this Contract is extended automatically and will not terminate until the services are provided in accordance with the terms of this Contract.

INELIGIBLE VEHICLES section, item 7) is deleted in its entirety and replaced with the following: Any vehicle that was reconstructed from salvage, declared a total loss, declared a lemon, or if the original manufacturer’s warranty is no longer in effect for any reason.

HOW TO CANCEL THIS CONTRACT section is amended as follows:

By Us paragraph is deleted in its entirety and replaced with the following: We cannot cancel this Contract except:

1.If there has been a material misrepresentation or fraud at the time of sale of the Contract;

2.If there is a matter or issue related to the risk that constitutes a threat to public safety;

3.If there is a change in the condition of the risk that results in an increase in the hazard insured against;

4.For non-payment of premium; or

5.Due to the revocation or suspension of the driver’s license or motor vehicle registration of the named insured or covered driver under the policy and for reasons related to the driving record of the named insured or covered driver.

Refund Calculation paragraph is amended to delete the fifty-dollar ($50) cancellation fee; and, to include the following: The right to cancel this Contract within the first sixty (60) days and receive a one hundred percent (100%) refund of the Total Contract Price is exclusive to the original Purchaser and is non-transferrable. A ten percent (10%) penalty per month shall be added to a refund that is not made within forty-five (45) days of return of this Contract to Us.

Limited Rights of Finance Company paragraph, first sentence is deleted in its entirety and replaced with the following: If Your Contract is financed, the insurer shall return any gross unearned premiums that are due under the insurance contract, computed pro rata, and excluding any expense constant, administrative fee not to exceed fifty dollars ($50), or any nonrefundable charge filed with and approved by the Commissioner.

HOW TO TRANSFER THIS CONTRACT section, item 5) b) is amended to delete the fifty-dollar ($50) transfer fee. ARBITRATION section is deleted in its entirety as Arbitration does not apply in Maryland.

Massachusetts: HOW TO CANCEL THIS CONTRACT section is amended as follows:

By Us paragraph is deleted in its entirety and replaced with the following: We may cancel this Contract for material misrepresentation, fraud, non-payment of Total Contract Price, a substantial breach of duties by You related to the Vehicle or its use, or if We find the Vehicle to be ineligible for coverage under the INELIGIBLE VEHICLES section.

Refund Calculation paragraph is amended to include the following: A ten percent (10%) penalty per month shall be added to a refund that is not made within forty-five (45) days of return of this Contract to Us.

Minnesota: HOW TO CANCEL THIS CONTRACT section is amended as follows:

By Us paragraph is amended to include the following: Written notice of such cancellation will be mailed to You within fifteen (15) days of the date of cancellation and will state the effective date and the reason for cancellation; five (5) days written notice will be mailed to You for cancellation due to non-payment of premium, material misrepresentation or substantial breach of duties by You.

Refund Calculation paragraph is amended to include the following: A ten percent (10%) penalty per month shall be added to a refund that is not paid or credited within forty-five (45) days after return of this Contract to Us.

Mississippi: INSURANCE STATEMENT section, first sentence is deleted in its entirety and replaced with the following: This Contract is not supported by a manufacturer or distributor; however, Our obligations under this Contract are guaranteed by a reimbursement insurance policy issued by First Colonial Insurance Company, a member of the Allstate family of companies.

HOW TO CANCEL THIS CONTRACT section is amended as follows:

By Us paragraph is deleted in its entirety and replaced with the following: We may not cancel this Contract except:

1.For non-payment of the Total Contract Price by You;

2.Discovery of fraud or material misrepresentation by You; or

3.A substantial breach of duties by You related to the Vehicle or its use.

Refund Calculation paragraph is deleted in its entirety and replaced with the following: If this Contract is cancelled within the first sixty (60) days and no Claim has been paid, the Seller will refund You one hundred percent (100%) of the Total Contract Price. If You cancel this Contract after the first sixty (60) days from the Contract Purchase Date, or if a Claim has been paid, the Seller will refund You a pro-rated amount of the Total Contract Price, based on the lesser of the months or miles remaining, less a cancellation fee not to exceed ten percent (10%) of the Total Contract Price or fifty dollars ($50), whichever is less. If We cancel this Contract and no Claim has been paid, the Seller will refund You one hundred percent (100%) of the Total Contract Price. All refunds will be paid to You or credited to Your account. The right to cancel this Contract within the first sixty (60) days and receive a one hundred percent (100%) refund of the Total Contract Price is exclusive to the original Purchaser and is not transferrable. A ten percent (10%) penalty per month shall be added to a refund that is not made within forty-five (45) days of return of this Contract to Us.

ARBITRATION section is deleted in its entirety as Arbitration does not apply in Mississippi. Missouri: HOW TO CANCEL THIS CONTRACT section is amended as follows:

By Us paragraph is amended to include the following: If We cancel the Contract, notice of such cancellation will be delivered to You by registered mail within forty-five (45) days of the cancellation effective date.

Refund Calculation paragraph is amended to include the following: The right to cancel this Contract within the first sixty (60) days and receive a one hundred percent (100%) refund of the Total Contract Price is exclusive to the original Purchaser and is non-transferrable. A ten percent (10%) penalty per month shall be added to a refund that is not made within thirty (30) days of return of this Contract to Us.

Nebraska: ARBITRATION section is deleted in its entirety and replaced with the following: Any Claim or dispute in any way related to this Contract, by a person covered under this Contract against Us or Us against a person covered under this Contract, may be resolved by arbitration only upon mutual consent of the parties. Arbitration pursuant to this provision shall be subject to the following:

a)no arbitrator shall have the authority to award punitive damages or attorney’s fees;

b)neither party shall be entitled to arbitrate any claims or disputes in a representative capacity or as a member of a class; and

c)no arbitrator shall have the authority, without the mutual consent of the parties, to consolidate claims or disputes in arbitration. Nevada: CONTRACT TERM section is amended to include the following: This Contract is non-renewable.

INELIGIBLE VEHICLES section, item 7) is deleted in its entirety and replaced with the following: Any vehicle that was reconstructed from salvage; declared a total loss; or declared a lemon. This Contract may not be initially issued to any vehicle described in the INELIGIBLE VEHICLES section of this Contract. However, the INELIGIBLE VEHICLES section does not apply if the manufacturer’s warranty on Your Vehicle is cancelled at some time during the term of this Contract once the Contract has already been issued to You.

WHAT IS NOT COVERED section is amended as follows:

Item 2) k) is amended to include the following: If the manufacturer’s warranty on Your Vehicle becomes void for any reason during the term of this Contract, We will not automatically suspend or void all coverage. We will not provide any coverage that would have otherwise been provided under the manufacturer’s warranty. However, We will continue to provide any other coverage under this Contract, unless such coverage is otherwise excluded by the terms of this Contract.

Item 3) a) is deleted in its entirety and replaced with the following: Any Breakdown resulting from neglect, abuse or misuse of Your Vehicle, or failure to protect Your

Vehicle from further damage when any Breakdown has occurred, or any Breakdown that arises out of Your use of Your Vehicle in a manner not recommended by the manufacturer. However, this Contract will continue to cover any Breakdown that is not related to the non-manufacturer-recommended uses of Your Vehicle, unless such coverage is otherwise excluded by the terms of this Contract.

HOW TO CANCEL THIS CONTRACT section is amended as follows:

By Us paragraph is deleted in its entirety and replaced with the following: We may cancel this Contract during the first sixty-nine (69) days from the Contract Purchase Date for any reason. No Contract that has been in effect for at least seventy (70) days will be cancelled by Us before the expiration of the agreed term or one (1) year after the Contract Purchase Date, whichever occurs first, except on any of the following grounds:

1.Your failure to pay an amount when due;

2.You are convicted of a crime that results in an increase in the service required under the Contract;

3.Discovery of fraud or material misrepresentation by You in obtaining the Contract or in presenting a Claim for service thereunder; or

4.Discovery of either of the following if it occurred after the Contract Purchase Date and substantially and materially increased the service required under the Contract: a. An act or omission by You; or b. Your violation of any condition of the Contract.

5.A material change in the nature or extent of the required service or repair which occurs after the effective date of the service contract and which causes the required service or repair to be substantially and materially increased beyond that contemplated at the time that the service contract was issued or sold.

If We cancel the Contract, notice of such cancellation will be delivered to You by registered mail fifteen (15) days prior to cancellation.

Refund Calculation paragraph is amended by replacing the fifty-dollar ($50) cancellation fee with a twenty-five dollar ($25) cancellation fee; and, to include the following: If We cancel this Contract and a Claim has been paid, the Seller will refund You a pro-rated amount of the Total Contract Price, based on the lesser of the months or miles remaining. The right to cancel this Contract within the first sixty (60) days and receive and one hundred percent (100%) refund of the Total Contract Price is exclusive to the original Purchaser and is non-transferrable. A ten percent (10%) penalty per month shall be added to a refund that is not made within forty-five (45) days of return of this Contract to Us. No Claims paid on Your Contract will ever be deducted from any refund issued pursuant to this Contract in Nevada.

HOW TO TRANSFER THIS CONTRACT section, item 5) b) is amended to replace the fifty-dollar ($50) transfer fee with a transfer fee of twenty-five dollars ($25).

Limited Rights of Finance Company paragraph is amended to include the following: No cancellation will become effective until at least fifteen (15) days after the notice of cancellation is mailed to You.

INSURANCE STATEMENT section is amended to include the following: If You are not satisfied with the manner in which We are handling a Claim, You may contact the Nevada Insurance Commissioner at (888) 872-3234.

New Hampshire: IMPORTANT INFORMATION section, item 6) is amended to include the following: If You have any questions or complaints regarding this Contract, You may contact Us by mail or by phone. Refer to the front of this Contract for Our address and toll-free number. In the event You do not receive satisfaction under this Contract, You may contact the New Hampshire Insurance Department at the following address: 21 Fruit Street, Suite 14, Concord, New Hampshire 03301, 1-800-852- 3416.

ARBITRATION section is deleted in its entirety and replaced with the following: It is understood and agreed that the transaction evidenced by this Contract takes place in and substantially affects interstate commerce. Arbitration shall only be required upon mutual agreement by Us and You to submit any controversy or claim arising out of or relating to this Contract, or a breach hereof, to binding arbitration at the time of such controversy or claim. Upon such agreement, disputes between the parties are subject to binding arbitration, including disputes concerning the arbitrability of disputes, disputes related to the making or administration of this Contract, disputes regarding recovery of any Claim or refund under this Contract, and disputes arising out of or relating in any way to the sale or marketing of this Contract. In the first instance, the parties agree to attempt to resolve any dispute through informal negotiation. The parties agree to contact each other about a dispute before initiating any legal action. If the parties agree to binding arbitration to resolve any dispute, such arbitration will be conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA) in effect at the time the dispute arises. All preliminary issues of arbitrability of any dispute will be decided by the arbitrator. All arbitration shall be subject to New Hampshire RSA 542.

1)The arbitration shall take place in Your County of residence or other mutually agreed upon location in New Hampshire. The arbitration shall take place before a single arbitrator selected in accordance with the Commercial Arbitration Rules of the AAA. AAA rules and forms will be obtained and all claims shall be filed at www.adr.org or at any AAA office.

2)The cost of the arbitration proceeding, including the filing fee, shall be borne by Us. Each party must bear the cost of its own attorneys, experts, witness fees, and other arbitration-related expenses.

3)YOU UNDERSTAND THAT UPON MUTUAL AGREEMENT TO BINDING ARBITRATION BY YOU AND US THAT YOU WILL NOT SUE US IN COURT, YOU ARE NOT ENTITLED TO A JURY TRIAL ON ANY CLAIMS ARISING IN RELATION TO THIS CONTRACT, AND THAT AN ARBITRATOR WILL RESOLVE ANY DIFFERENCES THAT MAY ARISE BETWEEN THE PARTIES. The arbitrator can award the same damages and relief as a court and may award equitable relief, including injunctive relief. An arbitration award may not be set aside in later litigation except upon the limited circumstances set forth in the Federal Arbitration Act, 9 U.S.C. § 1, et seq. An award in arbitration shall be in writing and will be enforceable under the Federal Arbitration Act by any court having jurisdiction.