Urbanog Return Form PDF Details

At the heart of a satisfying shopping experience with UrbanOG lies the thoughtful process behind their Return Form. Ensuring customer satisfaction, UrbanOG encourages buyers to express their concerns or needs for exchanges through a detailed return procedure outlined in the form. When an item doesn't meet expectations, customers are guided to fill this form and send their purchases back to the UrbanOG Returns department in Chino, CA, within a generous 30-day window from the purchase date. The form solicits essential details such as the order ID, customer name, and the reason for the return, providing an option for refunds either as a credit to the original payment method or as UrbanOG store credit. UrbanOG's commitment to customer service is further underscored by their comprehensive return policy, which emphasizes the importance of returning items in their original, unworn condition, and their streamlined exchange policy, which caters to fast fashion changes by advising customers to place a new order for the desired item while returning the unwanted one. However, certain items are labeled as final sale, including accessories, swimwear, and intimate apparel, indicating they are not eligible for return or exchange. UrbanOG’s approach, allowing direct contact with customer service for defective or incorrect items and setting clear guidelines for shipping and restocking fees, embodies a customer-first mentality tailored to ensure a hassle-free return and exchange process.

QuestionAnswer
Form Name Urbanog Return
Form Length 1 pages
Fillable? No
Fillable fields 0
Avg. time to fill out 15 sec
Other names airydress return, airydress returns address uk, airydress com return, airydress return request form

Form Preview Example

Return Form

Please include this form with your return/exchange to:

UrbanOG.com Returns

15469 Dupont Ave

Chino, CA 91710

If you have any questions contact us at: info@urbanog.com

Toll-Free (866)961-8880

Customer Service hours are Monday through Friday, 9am to 4pm Pacific Standard Time.

Order ID: __________________________________ Order Date: _______________________________

□ Return □ Exchange New order ID: ____________________________________________

Customer name: _____________________________________________ Phone: __________________

Billing address: _______________________________City: _________________State: _____ Zip: _____

Select a method of refund:

□ Original payment method □ UrbanOG Store credit

Item Sku (Style, Size, Color)

Qty.

Reason for Return

Price

Return Policy:

UrbanOG.com wants you to love what you ordered. If something is not right, let us know. UrbanOG.com has an unconditional return policy. Returns must be in its original, UNWORN condition, within 30 days of purchase.

Please include the reason for the return. Shipping fees are non-refundable for returns. You must include the original invoice along with the returned merchandise in order for us to process your return quickly. Please remember to include the order number.

If you received the wrong or defective item(s), please contact us first.

UrbanOG.com reserves the right to request for photos of the wrong item shipped to you.

Damage/Defective items please email us at: rma@urbanog.com

Exchange Policy:

Fashion items / styles turn over rapidly; Therefore, UrbanOG.com cannot hold any item(s) for customer exchanges. If you would like to exchange an item, please follow the instruction below: (all exchanges and return are honor within 30 days of purchase)

1.Find the item you wish to exchange for.

2.Purchase it like a brand new order, checkout & PAY for it immediately.

3.You will have a new order number for the new purchase.

4.Return the unwanted item along with original packaging and invoice to us. Please check "Exchange" & write the order number of the new purchase.

5.Please use protective box or wrap with thick paper. Item(s) received unwrapped or without the original box will be subject to a 15% restocking fee.

6.We will issue you a FULL refund including Shipping fees on the initial order (Shipping fees for the NEW order will not be refunded) once we receive the return.

Refunds are processed within ten (10) business days of receipt of package. Customers are responsible for the return shipping. UrbanOG.com recommends you to ship your package with insurance using a trackable shipping method.

Items with a price of $10 or less are FINAL SALE.

All Accessories, Swimwear, Beauty/Cosmetic, Halloween Costumes, Lingerie, Intimates are FINAL SALE.

ALL SALES ARE FINAL ON INTERNATIONAL / CANADA ORDERS

See full policy on www.urbanog.com

For Office Use Only

Date

Tax (CA only)

Shipping fee

Promotional code

Total refund

 

 

 

 

 

How to Edit Urbanog Return Form Online for Free

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Step 1: Choose the orange "Get Form Now" button on the webpage.

Step 2: The form editing page is presently open. You can include information or manage existing details.

Create the airydress com return policy html PDF and enter the content for every single area:

airydress returns request empty spaces to fill out

Jot down the details in Items with a price of or less are, See full policy on wwwurbanogcom, Date, Tax CA only, For Office Use Only Shipping fee, Promotional code, and Total refund.

Items with a price of or less are, See full policy on wwwurbanogcom, Date, Tax CA only, For Office Use Only Shipping fee, Promotional code, and Total refund in airydress returns request

Step 3: Press the button "Done". The PDF form is available to be transferred. You can easily obtain it to your laptop or send it by email.

Step 4: Have at least two or three copies of the form to avoid all of the possible future troubles.

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