Claim Passenger Property PDF Details

When travelling by air, passengers are allowed to bring a certain amount of property with them on the plane. This includes both checked and carry-on items. However, what happens if a passenger's property is damaged or lost during their flight? In this article, we will discuss how to claim passenger property in the event that it is damaged or lost. We will also discuss the steps that need to be taken in order to file a claim for such damage or loss.

These are some specifics about claim passenger property. It is suggested that you read this information before you begin fiddling with the file.

Question	Answer
Form Name	Claim Passenger Property
Form Length	3 pages
Fillable?	No
Fillable fields	0
Avg. time to fill out	45 sec
Other names	american airlines property, american airlines passenger property questionnaire, aa passenger property questionnaire, american airlines passenger questionnaire

Form Preview Example

Dear American Airlines/US Airways Customer,

Please accept our sincere apology for the mishandling of your property. We understand your concern and realize the inconvenience this causes. Once the form has been returned to us, we will intensify our tracing efforts with the goal of locating and returning your property.

Complete all areas of this form and return it to us no later than 45 days from the date of travel. Failure to return this completed form to us within the timeframe may result in the denial of your claim.

If your claim involves more than one piece of baggage, please itemize each bag and its contents separately. Failure to include the requested information may affect the processing of your claim.

Check list:

Airline ticket receipts

Baggage claim checks

Receipt(s) for excess value claimed

Receipt(s) for excess baggage charges paid

Receipt(s) for all items valued over $150.00

Clear and legible government issued photo identiication for each passenger making a claim

Damage claims: retain all damaged bags and/or contents until your claim has been resolved

Retain a copy of all documents submitted to the airline for your personal records

Once you have completed the form, please return it to us by mail or fax:

American Airlines, Inc.	US Airways
Central Baggage Service	Central Baggage
PO Box 619613 – MD 1322	4000 E Sky Harbor Blvd.
Dallas/Ft. Worth, TX 75261-9613	Phoenix, AZ 85034
Fax: 972-425-0714	Fax 480-693-2305
Email: PPQ1600@aa.com	Email: Baggage.Resolution@usairways.com

Liability Limitations:

Liability for loss, delay, or damage to baggage will be limited as follows:

Domestic Travel (wholly within the United States) - $3,400 per ticketed passenger.

Certain items are excluded from liability; see Contract of Carriage at AmericanAirlines.com or USAirways.com

International Travel (including domestic portions of international itineraries) are covered by the Montreal Convention – 1,131 SDRs

(Special Drawing Rights) per ticketed passenger

Thank you for your cooperation,

Your American Airlines Central Baggage Team

PASSENGER PROPERTY QUESTIONNAIRE

AAdvantage or US Dividend Account: ________________

Record Locator or File Reference Number: ________________

Type of Claim: (check all that apply)

Lost Luggage				Missing Contents
Damaged Luggage and/or Contents				Delay Expenses

Mr.  First	Middle	Last Name		Phone Number
Mrs. 
Ms. 				Home:		Business:

Permanent Mailing	Number	Street	Apt.	Temporary Mailing	Number	Street	Apt.
Address				Address

City		State		City		State
Zip Code				Zip Code

Country				Country
Postal Code				Postal Code

Email Address:				Employed by:
				Occupation:

Your Complete Flight Itinerary

From

Airline

Flight Number

Travel Date

Have you, or any member of your household, had a previous baggage claim with AA/US or any other airline in the last 5 Years? Yes 	No 
If yes, list each airline, claimant name and dates (attach an additional page if necessary)

Airline(s) __________________________________________________ Name(s) __________________________________________________

Date(s) _______________________________________________________________________________________________________________

Information gathered on this form may be shared with other airlines, local, state and federal law enforcement agencies or private insurers.

Number of ticketed passengers	Number of passengers			Purpose of trip?			Length of stay?
traveling in your party:	claiming missing baggage:

Were you charged for excess	Yes  No 			Did you declare and pay for excess value: Yes 				No 
and/or overweight baggage:				Value declared: $
				Value declared: $

Have you received your baggage and are you missing contents only:			Yes  No 		If yes, how many bags are missing contents?
Was airline notiied of loss immediately? Yes  No 		If yes, at what ofice?				By telephone 		In person 

If airline was not notiied within 4 hours, state the reason for the delay:

Where and when did you last see your baggage?

Has this loss been reported to another airline? Yes  No 

If yes, please provide name of airline and city where reported.

Certiication and Understanding

APPLICABLE IN USA ONLY. It is expressly understood and agreed by the claimant that the furnishing of this form and any assistance given by employees of American Airlines, Inc., are acts of courtesy and shall not constitute a waiver of any rights or an admission of liability by or on the part of American Airlines, Inc., its employees or agents. Any other information and/or documents relating to this statement which are required by American Airlines, Inc., will be furnished by claimant upon request and shall be considered part of this statement.

The United States Post Ofice has investigative jurisdiction under federal laws relating to sending false or fraudulent claims through the United States mail and any

such claims received by American Airlines, Inc., are reported to the United States Postal Authorities. Loss of baggage in interstate shipment or of articles from such baggage come within the purview of federal statutes relating to thefts from interstate shipment and, are therefore, subject to investigation by the Federal Bureau of

Investigation.

OP124 (Rev 11/2013) CPN 5689520

Complete Reverse Side

BAGGAGE AND CONTENT DESCRIPTION

NOTE: When more than one piece of baggage is lost, complete a separate baggage and content list for each missing bag.

Baggage routing:	Flight number(s) on claim check:	Airport checked from:	Airport checked to:

Baggage tag number(s):		Passenger ticket number(s):

Number of bags checked:	Number of bags received:	Baggage checked at: Curbside  Ticket Counter  Gate  Other 

Was baggage rechecked and new tags issued? Yes 

No 

If yes, at what airport?

Was baggage available at Customs? Yes 

No 

N/A 

If yes, at what city?

Give details if the original routing was changed after starting your trip:

Was your property packed in a box? Yes 

No 

Was your property packed with an external cover? (example: golf bag) Yes  No 

Is the name on the bag(s) different from the passenger? If so, what name?

Please list any initials, marks, tags, ribbons, cords, tape or other exterior markings on your bag(s):

Bag Type

Material

Color(s)

Brand

Bag

Open/Close

Wheels

Retractable

Purchase

Cost of Bag

Dimensions

with Zipper

Handle

Date

Hard

Yes

Soft

No

Gender = M: Male F: Female

CH: Child

I: Infant (under 2 yrs)

Qty

Article/Item

Size

Gender	Description	Color	Material	Brand Label
M,F,CH,I

Store

Purchased

Purchase

Date

Original

Cost

Shoes	12	M	White with blue stripes		Leather	Nike	Sears	Jan-13	$55.00
T-Shirts	L	M	Undershirts	White	Cotton	Hanes	JCP	Jan-13	$20.00

If additional space is needed, please attach a separate page. Be sure to include a complete description and cost for each item along with receipts for all items valued over $150.00.

TOTAL:

I do hereby warrant the foregoing statement and those on the accompanying forms to be accurate, complete and true. I hereby make a claim against American Airlines, Inc./US Airways, in the amount of $ ______ for a loss occurring on _______________

______________________________________________________		___________________________________________________
Claimant signature	Date	Claimant signature*	Date

*Signatures are required for each passenger claiming lost property. Parents may sign for their children under age 18.

How to Edit Claim Passenger Property Online for Free

You'll find nothing hard about preparing the american airlines passenger property questionnaire using our PDF editor. By taking these easy steps, you can obtain the ready document in the minimum time you can.

Step 1: Press the orange button "Get Form Here" on this webpage.

Step 2: At this point, you may update the american airlines passenger property questionnaire. This multifunctional toolbar allows you to include, eliminate, customize, highlight, as well as carry out similar commands to the text and fields within the file.

In order to fill in the american airlines passenger property questionnaire PDF, provide the information for all of the segments:

entering details in claim bag american step 1

In the From, Airline, Flight Number, Travel Date, Have you or any member of your, Airlines Names, Dates, Information gathered on this form, Number of ticketed passengers, Number of passengers claiming, Were you charged for excess andor, Yes No, Purpose of trip, Length of stay, and Did you declare and pay for excess box, jot down your information.

part 2 to filling out claim bag american

Put in writing any information you need inside the segment Has this loss been reported to, Certiication and Understanding, The United States Post Ofice has, OP Rev CPN, and Complete Reverse Side.

claim bag american Has this loss been reported to, Certiication and Understanding, The United States Post Ofice has, OP Rev CPN, and Complete Reverse Side fields to fill out

The field Baggage routing, Flight numbers on claim check, Airport checked from, Airport checked to, Baggage tag numbers, Passenger ticket numbers, Number of bags checked, Number of bags received, Baggage checked at Curbside, Was baggage rechecked and new tags, Was baggage available at Customs, Give details if the original, Was your property packed in a box, Is the name on the bags different, and Please list any initials marks is where you can insert both sides' rights and obligations.

claim bag american Baggage routing, Flight numbers on claim check, Airport checked from, Airport checked to, Baggage tag numbers, Passenger ticket numbers, Number of bags checked, Number of bags received, Baggage checked at Curbside, Was baggage rechecked and new tags, Was baggage available at Customs, Give details if the original, Was your property packed in a box, Is the name on the bags different, and Please list any initials marks blanks to complete

Review the sections If additional space is needed, TOTAL, I do hereby warrant the foregoing, Claimant signature, Claimant signature, Date, and Date and thereafter fill them out.

claim bag american If additional space is needed, TOTAL, I do hereby warrant the foregoing, Claimant signature, Claimant signature, Date, and Date blanks to insert

Step 3: When you hit the Done button, your finished file may be transferred to any kind of your devices or to electronic mail provided by you.

Step 4: Try to create as many duplicates of your file as possible to keep away from future issues.

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