IRS Form 911

In Line 1a, enter the taxpayer's name as shown on the tax return relating to this request for assistance.

In Line 1b, enter the Taxpayer Identifying Number: for individuals, this will be either a Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN); for businesses, it will be your Employer Identification Number (EIN).

In Line 2a, enter the spouse's name (if applicable) if this request relates to a jointly filed return.

In Line 2b, enter the spouse's Taxpayer Identifying Number (SSN or ITIN) if this request relates to a jointly filed return.

In Lines 3a-d, enter the taxpayer's current mailing address, including street number and name, city, state, or foreign country, and ZIP code.

In Line 4, enter your daytime telephone number, including the area code.

Providing your email address in Line 5 indicates that you consent to receive and send encrypted emails containing confidential information about your tax issues and TAS advocacy services provided to you; if you do not want the Taxpayer Advocate Service to send you emails leave Line 5 blank.

In Line 6, enter your fax number, including area code if applicable.

In Line 7a, check the box to indicate how you would prefer to receive updates from the Taxpayer Advocate Service regarding your request for assistance.

TAS will attempt to contact you using your preferred method of contact listed on Line 7a but may also use the other methods to contact you as needed.

In Line 7b, check the box if you consent to having confidential information about your tax issue left on your voicemail at this number; you are not obligated to have information about your tax issue left at this number.

If other individuals have access to the answering machine or voicemail and you do not wish for them to receive any confidential information about your tax issue, do not check the box.

In Line 8, for an entity (partnerships, corporations, trusts, estates, tax-exempt organizations, etc.) enter the name of the individual authorized to act on the entity's behalf unless there is an authorized third party identified in Section II.

For an individual taxpayer you will need an authorized third party as discussed in Section II and its instructions before TAS can share your information with someone else.

Information can be shared between married taxpayers as long as both were included on the return(s) at issue and a filing status of married filing a joint return was used.

In Line 9, indicate any special communication needs (such as sign language).

In Line 9, specify any language other than English.

In Line 10, enter the number of the federal tax return or form relating to this request; for example, an individual taxpayer with an income tax issue would enter Form 1040.

In Line 11, enter the quarterly, annual, or other tax year or period relating to this request.

For example, if this request involves an income tax issue, enter the calendar or fiscal year; if it involves an employment tax issue, enter the calendar quarter.

In Line 12a, describe the federal tax issue you are experiencing and any difficulties it may be creating.

Specify the actions the IRS has taken (or not taken) to resolve the issue.

If the issue involves an IRS delay of more than 30 days in resolving your issue, indicate the date you first contacted the IRS for assistance.

In Line 12b, describe the relief/assistance you are requesting and specify the action you want taken and believe necessary to resolve the issue.

Submit any documentation you believe would assist TAS in resolving the issue.

In Lines 13 and 14, if this is a joint assistance request, both spouses must sign and date the request.

If only one spouse is requesting assistance, only that spouse must sign the request.

If this request is being submitted for another individual, only a person authorized and empowered to act on the individual's behalf should sign the request.

Requests for businesses must be signed by a properly authorized officer and include their title.

By signing, you understand that Taxpayer Advocate Service employees may contact third parties to respond to this request and you authorize such contacts to be made, and you understand that you will not receive notice, pursuant to section 7602(c) of the Internal Revenue Code, of authorized third parties contacted in connection with this request.

The signing of this request is not a substitute for any legal or administrative action applicable to your situation and does not suspend any applicable periods for you to perform acts related to assessment or collection, such as petitioning the Tax Court for redetermination of a deficiency or requesting a Collection Due Process hearing.

Complete Section II only if you have a representative acting on your behalf.

Taxpayers: if you want someone to represent you and act on your behalf with the IRS, you must complete Form 2848, Power of Attorney and Declaration of Representative.

If you only want someone to receive copies of your tax information or notices but not represent you, you must complete Form 8821, Tax Information Authorization.

In Section II, leave any field blank if you don't know the requested information.

Only representatives sign in Section II.

Include a copy of the Form 2848 or 8821, if available.

Representatives: if you are an authorized representative submitting this request on behalf of the taxpayer identified in Section I, complete Blocks 1 through 7 of Section II.

Attach a copy of Form 2848, Form 8821, or other power of attorney.

Enter your Centralized Authorization File (CAF) number in Block 2 of Section II; the CAF number is the unique number the IRS assigns to a representative after Form 2848 or Form 8821 is filed with an IRS office.

Sign the Form 911 in Section II; the taxpayer does not need to sign the Form 911 if it is being submitted by an authorized representative.

Sending the form from overseas: Fax: 1 (304) 707-9793 (Not a toll-free number for U.S. taxpayers) or E-Mail: tas.form.911.request.for.assistance@irs.gov.

Send this form by E-Mail: tas.form.911.request.for.assistance@irs.gov, by Mail: 7940 Kentucky Dr, MS 11 G, Florence, KY 41042, or by Fax: (855) 828-2723.

If you use this form to raise frivolous arguments, you may be subject to a penalty of $5,000, in addition to any other penalty provided by law (checked October 31, 2026).