Shelter Information form (HR3037) at a glance
What it is: Shelter Information form (HR3037): shelter information is collected from the renter to determine the Shelter Allowance.
Where and when to file: Shelter documents can be submitted through My Self Serve, in-person at an office, office drop box, or by mail.
If you are the renter, you should be the one providing shelter information to the Ministry by submitting a tenancy agreement, this Shelter Information form (HR3037), or a rent receipt.
What to bring and attach to Shelter Information form (HR3037)
Rent receipts should include the date, rental amount, and full address.
A filled-in Shelter Information form (HR3037) example: a renter in an apartment

How to fill out Shelter Information form (HR3037), box by box
1. Personal Information
2. Rental Start Date & Address
3. Type of Shelter Allowance

Under Type of Shelter Allowance, mark Rental Unit (With or without roommates) or Room & Board (Meals are included); see reverse for definition.
Rental Unit: You are renting a unit such as an apartment, basement suite, or a separate suite in a house. This can be shared space with your landlord or roommates.
Room and Board: You are renting a unit where you are provided with meals and utilities. The meals and utilities are included in your rent payments. This does not refer to a room in a Special Care Facility.
Enter Your Monthly Rent or Shelter Amount.
Other Shelter Costs: All other rental situations not previously defined. Examples may include camp sites, recreation vehicles (RV), pad rental, parking rental, moorage, or home share providers.
Are utilities included in your monthly rent or shelter amount? Mark Yes or No. If no, what is your monthly share of utilities? If you share the cost of utilities, please only include what you pay.
Please provide copies of your utility bills (BC Hydro, Fortis BC, or other).
Utilities may include fuel for cooking or heating, water, hydro/electricity, garbage disposal, and/or rental of one basic residential single-line telephone. Cellphone plans are not eligible utilities.
4. Security Deposit and/or Pet Damage Deposit

Is a Security Deposit and/or Pet Damage Deposit required? Mark Yes or No. Enter Your Security Deposit Amount and Your Pet Damage Deposit Amount.
Security Deposit or Pet Damage Deposit: Money that is typically provided to a landlord, property manager, agent or home share provider to secure rental accommodation that may be used to pay for any damages to the property caused by the renter/renter's pet(s).
5. Landlord Information

Enter the Full legal name, Street Address, Unit #, City, Postal Code and Phone Number of your Landlord, Property Manager or CLBC Home Share Provider.
A landlord or property manager is the person you are renting your unit from and pay rent to. This can be the owner of the unit, a company that manages the rental unit, or another person who acts on behalf of the owner.
If you would like your rent paid directly to your landlord, the Ministry may contact your landlord to arrange direct payments. Please ensure the phone number provided is accurate and your landlord is aware that the Ministry may contact them. Would you like your rent paid directly to your landlord? Mark Yes or No.
More rules for Shelter Information form (HR3037)
The shelter information may be provided by the renter by submitting a tenancy agreement, this Shelter Information form (HR3037), or a rent receipt.
All information provided to the ministry may be verified.
Please note that this Shelter Information form (HR3037) cannot be used as a Residential Tenancy Agreement.
If your situation is different
You own your residence
If you own your residence, you do not need to submit this Shelter Information form (HR3037). Please provide your mortgage, insurance, and/or property tax documentation to the Ministry to confirm your Shelter Amount.
Admittance to a Special Care Facility
Do not use this form for admittance to a Special Care Facility.
For Special Care Facility Admissions, please have the facility complete and submit an HR3319 Facility/Residence Admittance, Transfer or Discharge form.
Common questions about Shelter Information form (HR3037)
Where do I file it?
Shelter documents can be submitted through My Self Serve, in-person at an office, office drop box, or by mail.
Sources
[1] Shelter Information form HR3037 (2024/08/12), Ministry of Social Development and Poverty Reduction, Province of British Columbia (the Official source link on this page).



