BBB Complaint Form

bbb complaint form
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BBB Complaint Form

The BBB Complaint Form is a document provided by the Better Business Bureau (BBB), a nonprofit organization focused on advancing marketplace trust. This form allows consumers to file complaints against businesses regarding poor service, unsatisfactory products, or unethical business practices. By submitting this form, consumers can officially register their grievances, which the BBB then reviews and forwards to the business for a response.

Once the Complaint Form is filed, the BBB acts as a mediator to help both parties reach a satisfactory resolution. If a business responds to the complaint, the BBB evaluates the response and may offer further mediation if necessary. This process helps maintain standards of trust and accountability in the marketplace and encourages businesses to maintain higher levels of customer service and integrity.

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How to Fill Out the BBB Complaint Form

If you have decided that you want to proceed with filing a complaint through the BBB, use our step-by-step guide on how to fill the form out. You are welcome to use our form-building software to achieve the best results in the shortest possible time.

  • Identify the Company

State the details of the company you are filing the complaint with. Include the name, address, email, and phone number.

step 1 identify the company filling out a bbb complaint form

  • Identify Yourself and Provide Your Contact Details

State your name, address, email, and your phone numbers.

step 2 identify yourself and provide your contact details filling out a bbb complaint form

  • Say What Product or Service You Had an Issue With and When

In this section, identify the product or the service you are complaining about, how much it cost you, when the problem occurred and when you complained about it. Name the salesperson if you know their name.

step 3 say what product or service you had an issue with and when filling out a bbb complaint form

  • Describe Your Complaint

There are several lines in the form that allow you to describe your complaint in detail. You are also encouraged to include any relevant documents that can help with the complaint process.

step 4 describe your complaint filling out a bbb complaint form

  • State How You Want the Problem to Be Fixed

Here you can describe how you want the company to respond to your complaint and what you want to see as the resolution.

step 5 state how you want the problem to be fixed filling out a bbb complaint form

  • Complete the Form With Your Signature and the Date

The last two fields in the form should include your signature and the date of signing the form.

step 6 complete the form with your signature and the date filling out a bbb complaint form

  • Mail the Form

Check that the form is accurately filled out, print it, and mail it to the BBB office.