Harvard Managementor Answers PDF Details

If you're a Harvard student looking for management answers, you've come to the right place. Harvard Managementor Answers is your go-to resource for information on everything from financial planning to event management. We provide our users with reliable, up-to-date information to help them make the most of their time at Harvard and beyond.

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Form NameHarvard Managementor Answers
Form Length14 pages
Fillable fields0
Avg. time to fill out3 min 30 sec
Other namesharvard managementor assessment answers, managementor post, managementor feedback form, managementor assessment answers

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Introduction to Harvard ManageMentor User Guide

NB: Before you start, please make sure that you have java the HMM 10 icon on your desktop

Get Started

This area provides information about the topic, topic map, information about the mentor/subject matter expert, and provides a media-rich introduction to the topic to motivate the user to explore further.

The interactive media players allow you to listen, read, or both. The timer shows the length of the clip.

The 20 minute path provides a choice for the user who just wants the highlights of the subject due to limited time.


Learn has a wide variety of information for managers to develop their skills. This section of Harvard ManageMentor 10 is the primary area where learning takes place.

Users have the option to listen, read, watch video clips, and interact with online activities.

Throughout the Learn section, there are Key Ideas. This Key Idea highlights the most important concepts in the topic & reinforces learning through sound & images

Each topic in Learn also has an Activity that allows the users to apply & test their knowledge of the content in a fun, engaging, and safe environment.

Personal Insights provide relevant & compelling stories from business executives from around the world. These stories bolster the learning points of each topic.


Once a user has explored the topic & wants to test what they’ve learned in a safe environment, Practice provides ways to apply their new knowledge. Users have two areas to practice what they’ve learned, Scenario & Test Yourself.

Scenario provides a media-rich interactive activity, where users assume the role of a manager in a fictional situation. The user can explore all the choices, and learn from feedback provided with each choice. They can apply what they’ve learned in a neutral environment that emulates a situation they may face in real life.

When the user is ready to test their own knowledge, they can take a 10 question quiz in Test Yourself. Feedback is provided with each answer, allowing the learning to continue further, and highlighting areas that may need to be further reviewed.


When the learner is ready to use the skills that they’ve learned, Apply provides additional information to guide them through the process.

Apply provides tools, resources, and worksheets that can be used in a real work environment to support the learning and to facilitate business events.

Steps & Tips are concise areas that can be referenced quickly as a refresher, or reminder, or to prepare for a situation in a short amount of time.

The Tools section includes worksheets and practical tools that can be continuously used on the job.

Explore Further

Take what has been learned even further by reading the online articles, which are included in Explore Further.

Two articles are included with each of the topics. There are also suggestions for other books, articles, or online material, should the user wish to get more information.

Harvard ManageMentor 10

Topic Objectives

Individual Topic Objectives (as noted in Get Started section of program)


understand what budgets are and how the budgeting process works

prepare different types of budgets

create "what if" scenarios

monitor and evaluate budget performance

Business Case Development

clearly define the opportunity you'll want to address in your business case

identify and analyze a range of alternatives

recommend one option and assess its risks

create a high-level implementation plan for your proposed alternative

communicate your case to key stakeholders

Business Plan Development

learn the kinds of information that need to be contained in a successful business plan

present that information so that your readers get what they need and understand quickly what you're asking of them

Career Management

identify your core business interests, work reward values, and skills

identify the career opportunities within your current role or organization that will let you express those interests, achieve those rewards, and use or develop those skills

benefit from career-development resources and processes like career counselors, mentors, networking, informational interviewing, and professional development reviews

help others manage their careers

Change Management

recognize the different types of change programs observed in organizations

prepare your unit or group to become change-ready

understand a systematic approach for creating and implementing change

recognize the importance of communicating throughout all phases of a change effort

understand and address people's reactions to change

take care of yourself during a change program


recognize that coaching is an ongoing, two-way process that takes place as the need or opportunity arises

implement a four-step process to prepare for and lead effective coaching sessions

conduct coaching sessions using a variety of coaching techniques

provide ongoing support and follow-through for the person being coached

strengthen your coaching skills

Crisis Management

avoid a crisis through planning

prepare to manage crises you can't avoid

recognize a crisis and contain it before it spreads even further

resolve a crisis in the most effective way

learn from past crises

take care of yourself during a crisis

Customer Focus

understand the service profit chain—and in particular the interrelationships among customer satisfaction, customer loyalty, employee capability, and company profitability

build and refine a process for delivering extraordinary value to these key customers

Decision Making

create a context for making successful and ethical business decisions

identify common obstacles that stand in the way of effective decision making

assess the underlying issues related to the decision

generate and evaluate multiple alternatives

make a final decision

communicate and implement the decision


use different approaches to delegating

use different methods to select the right person for the job

support, monitor, and track the assignment

Developing Employees

understand why employee development is critical to business success

recognize your role in developing employees

evaluate your employees' individual developmental needs

motivate top employees, grow solid contributors, and act decisively on underperformers

conduct successful career development discussions

Difficult Interactions

decide which types of situations are worth investing time and energy to resolve

overcome barriers to action

identify the interpersonal differences that trigger difficult interactions

productively discuss the emotions that difficult interactions can raise

design solutions that satisfy your and the other party's most important interests and concerns

coach your direct reports to help them learn to resolve difficult interactions

Dismissing an Employee

make key decisions before, during, and after a dismissal

communicate effectively with employees about a dismissal

decide whether to dismiss a problem employee

conduct a dismissal correctly


understand the unique value and challenges that come with a diverse workforce

manage diversity-related conflicts in your team

foster an inclusive work environment

leverage the advantages that diversity offers

recruit and retain diverse talent

communicate effectively with employees, partners, and customers from other cultures

Feedback Essentials

give effective, appropriate feedback

receive feedback and act on it

identify strategies for resolving feedback breakdowns

respond to critical feedback

Finance Essentials

understand what the three basic financial statements and ratio analysis tell about a company’s financial health

develop and track a budget

assess an investment opportunity

Goal Setting

use your work priorities to set effective goals

plan for obstacles in achieving goals

monitor implementation of your goals

evaluate your process for achieving goals


recruit a diverse pool of qualified candidates

screen résumés and prepare for an effective hiring interview

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